• Serve as the primary sponsor contact for assigned U.S. clinical trial sites, ensuring consistent, responsive communication throughout study execution. • Build strong relationships with investigators and site staff to support site engagement, trial readiness from start up to close out, and sustained study performance. • Deliver training to site personnel on study protocols, operational requirements, study objectives, and the scientific rationale for investigational products. • Partner with sites to support patient recruitment and retention strategies, helping to identify barriers and opportunities to improve enrollment. • Collaborate closely with Clinical Operations and CRO partners to identify, address, and escalate operational or compliance issues in a timely manner. • Conduct remote and in-person site visits to strengthen site relationships, gather feedback, provide sponsor oversight and support effective trial execution. • Capture and communicate actionable insights from sites to inform study operations, enrollment planning, and protocol execution. • Contribute to feasibility assessments and site selection activities by sharing knowledge of local treatment practices, site capabilities, and patient access considerations. • Support consistent execution across assigned sites by reinforcing study expectations, compliance standards, and best practices.

Role Description As an AP/AR Manager, you will play a key role in managing the company's accounts receivable and accounts payable portfolios. As part of the Finance organization, and reporting to the CFO, you will be handling both residential and commercial customer accounts. You will be responsible for ensuring timely processing and approval of vendor invoices, collection of outstanding receivables, resolving billing disputes, and maintaining strong relationships with both our customers and vendors to ensure financial stability and consistent cash flow. Key Responsibilities - Accounts Receivable/Accounts Payable Management - Oversee the Company's payables' platform, manage approvals and LOAs. - Oversee the timely collection of outstanding invoices for both residential and commercial customers. - Review and update customer accounts, ensuring accurate records of payments, credits, and outstanding balances. - Monitor accounts aging reports and prioritize collections efforts based on account status. - Provide support to the billing function, including with the company's billing/revenue software platform. - Collections & Follow-up - Manage all residential and commercial collections. - Contact residential and commercial customers via phone, email, or written correspondence to follow up on overdue payments. - Negotiate payment terms and solutions with customers, ensuring compliance with company policies and maintaining customer relationships. - Work closely with sales, customer service, and legal teams to resolve any billing discrepancies or payment issues. - Reporting & Documentation - Maintain accurate records of all collection activity and ensure that documentation is complete and up to date. - Prepare regular AR aging reports and assist in forecasting cash flow needs. - Report on collections metrics and KPIs to management to ensure goals are met. - Customer Relations & Dispute Resolution - Work with off-shore collections team on communications. - Handle customer inquiries related to billing, payment issues, and disputes, ensuring a high level of customer satisfaction. - Collaborate with the customer service team to address and resolve complex customer concerns. - Compliance & Process Improvement - Adhere to company policies and legal requirements for collections and credit management. - Identify opportunities to streamline AR and collections processes to improve efficiency and reduce days sales outstanding (DSO). - Manage AP processing to maintain targeted days purchases outstanding (DPO). Qualifications - 5+ years of experience in accounts receivable, collections, or related roles. - Exposure to accounts payable activities, including management of outside vendor/partner relationships. - Excellent verbal and written communication skills, with the ability to negotiate effectively and professionally with customers. - Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously. - Proficiency with billing software applications. - Exposure to Enterprise software platforms (e.g., Microsoft Office Suite, Salesforce, General Ledger/Accounting software). - Solid understanding of credit and collections policies, procedures, and regulations. - Strong problem-solving skills and the ability to handle difficult customer situations with tact and professionalism. - Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications - Experience in the telecommunications or broadband industry. - Familiarity with commercial credit assessments and large-scale account management.

Summary: The Business Development Representative (BDR) is a strategic revenue-enablement role responsible for identifying, evaluating, and developing new business opportunities that align with the company’s growth objectives. This role exercises independent judgment in researching markets, qualifying opportunities, and advising sales leadership on pipeline development strategies. The BDR partners closely with Sales and Marketing to shape outbound approaches, refine ideal customer profiles, and ensure high-quality opportunities are advanced through the sales funnel. Responsibilities: - Strategically identify, research, and evaluate prospective clients and market segments aligned with company growth initiatives - Exercise independent judgment to qualify opportunities based on business need, buying signals, and alignment with the ideal customer profile - Develop outreach strategies and engagement approaches tailored to prospect needs and business context - Conduct consultative prospect conversations to understand organizational challenges and position appropriate solutions - Advance qualified opportunities by coordinating discovery meetings, demonstrations, or strategic conversations with Sales leadership - Analyze outreach effectiveness, pipeline health, and conversion trends to provide recommendations for continuous improvement - Maintain accurate pipeline data and insights within CRM systems to support forecasting and strategic planning - Collaborate cross-functionally with Sales, Marketing, and Leadership to refine messaging, targeting strategies, and go-to-market alignment - Provide regular strategic updates to leadership regarding market feedback, opportunity quality, and emerging trends Skills, Competencies, and Qualifications: - Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience - 1+ years of experience in sales, business development, or a consultative client-facing role - Strong analytical and critical-thinking skills with the ability to assess complex business needs - Excellent written and verbal communication skills, including executive-level professionalism - Demonstrated ability to influence stakeholders and guide conversations toward business outcomes - High degree of autonomy, self-direction, and accountability for results - Strong organizational and time-management skills in a fast-paced environment - Technologically proficient, with the ability to quickly learn products, services, and CRM platforms Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. - While performing the essential duties of this job, the individual is regularly required to speak and hear - While performing the essential duties of this job, the individual is regularly required to use hands for keyboarding, gross manipulation, and fine manipulation - The individual frequently is required to stand and walk - Works at a desk and computer screen for extended periods of time - Works in a traditional climate controlled office environment or from home - Works in a highly stressful environment dealing with a wide variety of challenges, deadlines and diverse employee population Disclaimer: This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”. Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

Become a part of our caring community As a RN Care Manager, you will enjoy a true work-life balance with no night or weekend shifts. Reporting to the Manager of Care Coaching, you will support members enrolled in the Wisconsin Family Care Program providing essential care coordination, support, and education. You will make a difference in the lives of those you serve and within your own community. You will: - Assess members, focusing on health and safety needs, to develop a comprehensive Member Care Plan (MCP). - Conduct regular health assessments - Coordinate with acute and primary care providers. - Educate members on disease processes and related risks, nutrition, exercise and lifestyle modifications to support informed decision-making while respecting each person's autonomy. - Document in member files within required DHS contract timeframes. - Participate in member monthly phone contacts and travel to attend in person visits in members setting. - Work remotely from your home and travel approximately 40% of the time to visit your members. Use your skills to make an impact Required Qualifications - Associate degree in nursing - Licensed Registered Nurse in the state of Wisconsin (in good standing) Preferred Qualifications - Reside within 45 mins or less of the assigned coverage area - Previous Care Management experience Additional Information - Location: Weston, WI - Travel: Up to 40% - Typical Work Days/Hours: Monday through Friday, 8:00 am – 4:30 pm CST. Driving This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Mileage reimbursement is provided for work-related travel. Eligible mileage includes: - Travel from your home to your first work location of the day. - Travel between client or assignment locations during the workday. - Travel from your final work location back to your home. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Inclusa: Inclusa manages the provision of a person-centered and community-focused approach to long-term care services and support to Family Care members across the state of Wisconsin. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity® which focuses on the belief in everyone, and from that belief, the common good for all is achieved. In 2022, Inclusa was acquired by Humana. This partnership will allow us to create a model of care that provides industry-leading support for members across the health care continuum. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.