What you can expect As part of this team, you will be building reliable multi‑cloud systems that power global communications.Collaborating with engineers to automate, secure, and optimize deployments. You will be Delivering seamless, scalable services that keep people connected everywhere. About the Team Our DevOps team delivers always‑on communication services to millions.We collaborate across engineering and product to automate, monitor, and improve systems. We exist to ensure every Zoom experience is fast, reliable, and effortless. What we’re looking for - Demonstrate 4+ years’ experience in DevOps, SRE, or automation engineering roles. - Apply hands‑on expertise with AWS, OCI, Kubernetes, Git, CI/CD, Terraform, and related tools. - Manage on‑call rotations and incident response to maintain high system availability. - Develop automation and monitoring scripts using Python, Bash, or equivalent languages. - Implement and maintain observability tools (Grafana, Prometheus, ELK) for proactive system health management. - Apply knowledge of cloud networking, security, and IAM for production reliability. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

At Innovation Solved, we partner with forward-thinking organizations to design, build, and scale modern digital solutions. Our teams work at the intersection of technology, strategy, and execution—solving complex problems and delivering real business impact for our clients. We’re always looking for talented, driven professionals who thrive in collaborative environments, take ownership of their work, and are excited to grow alongside a fast-moving consultancy. If you’re passionate about building smart solutions and making a measurable difference, you may be a great fit for our team. ROLE OVERVIEW The Senior Salesforce Release Manager will serve as the operational backbone of our Salesforce delivery practice. This individual will own the end-to-end release management lifecycle across multi-cloud Salesforce environments, working closely with architects, developers, QA engineers, and client stakeholders to ensure high-quality, predictable deployments. This is a high-impact, highly visible role that requires a blend of technical expertise, process discipline, and strong communication skills. KEY RESPONSIBILITIES Release Planning & Execution - Own and manage the full release calendar across multiple Salesforce orgs and project tracks - Plan, coordinate, and execute deployments using tools such as Salesforce CLI, Copado, Flosum, or Gearset - Define and enforce branching strategies, sandbox refresh schedules, and code promotion policies - Lead release readiness reviews and deployment go/no-go decisions Change & Environment Management - Maintain governance over sandbox environments, ensuring alignment across dev, QA, UAT, and production - Track and manage change sets, metadata components, and version history across orgs - Identify and resolve environment conflicts, dependency issues, and deployment failures - Partner with architects to establish and evolve DevOps best practices across the practice Stakeholder Communication & Governance - Serve as the primary point of contact for release-related communications to internal teams and clients - Produce release notes, deployment runbooks, and rollback plans for each major release - Facilitate release retrospectives and drive continuous improvement to release processes - Manage and escalate risks and blockers proactively to project leadership Process & Tooling - Design and maintain CI/CD pipelines and automated deployment workflows - Champion and enforce change management policies, CAB processes, and release governance frameworks - Document and continuously improve release management SOPs and internal playbooks - Support pre-sales and scoping activities by providing expertise on release and DevOps strategy QUALIFICATIONS Required - 5+ years of Salesforce release management or DevOps experience in a consulting or enterprise environment - Deep hands-on knowledge of Salesforce metadata deployments, change sets, and Salesforce DX (SFDX) - Experience with at least one release management platform: Copado, Gearset, Flosum, or AutoRABIT - Proficiency with source control (Git/GitHub/Bitbucket) and CI/CD pipeline tools (Jenkins, GitHub Actions, Azure DevOps) - Strong understanding of Salesforce multi-cloud architecture (Sales Cloud, Service Cloud, Experience Cloud, etc.) - Demonstrated ability to manage concurrent releases across multiple client environments simultaneously - Excellent written and verbal communication skills; comfortable presenting to technical and executive audiences - Active Salesforce Administrator certification (ADM 201) or higher If this role aligns with your experience and interests, we encourage you to apply. Our team carefully reviews every application, and if there’s a strong match, someone from Innovation Solved will be in touch to discuss next steps. Even if you don’t meet every requirement, we still welcome your application—growth, curiosity, and problem-solving mindset matter to us. We appreciate your interest in Innovation Solved and look forward to learning more about you.

• Gestionar entornos productivos basados en Kubernetes, asegurando su estabilidad, escalado y resiliencia. • Implementar pipelines de despliegue y automatización bajo modelos CI/CD y GitOps. • Construir y operar soluciones internas relacionadas con la explotación de datos y la automatización de procesos. • Apoyar en el desarrollo de herramientas y servicios que optimicen el flujo de trabajo del área técnica. • Crear y mantener imágenes Docker, realizando optimización y troubleshooting cuando sea necesario. • Desarrollar scripts (Python preferiblemente) para automatizar tareas, mejorar procesos o integrar servicios. • Integrar sistemas internos mediante APIs, participando en la definición, consumo y operación de servicios. • Contribuir a la implementación y mejora de dashboards y alertas en herramientas como Prometheus, Grafana o ELK. • Coordinarse con equipos de desarrollo, datos y operaciones para impulsar mejoras, resolver incidencias y evolucionar la plataforma. • Participar en iniciativas relacionadas con pipelines de datos, explotación de información y modelos de machine learning.

• Monitor and operate Azure infrastructure (logs, alerts, availability) • Assist in the creation and setup of new infrastructure components in Azure • Operate and maintain the API platform (upgrades, maintenance, stability) • Maintenance and monitoring of certificates, secrets, and rotations • Support CRM interface operations for dealer connectivity • Debugging and log analysis to help identify and resolve operational issues • Supporting Dev Teams when building new infrastructure and ensuring proper handover • Setting priorities for Dev Teams based on production criticality and operational needs • Contribute to documentation, maintenance routines, and continuous improvements in monitoring and operations