Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. The Parent Educator will manage, produce, and present parenting webinars and workshops for parents and caregivers of children ages 0-8 years-old, and aid in the creation of resources related to child development and general parenting support. This is a Part Time (average 20 hours a week), Remote position available in the United States, with a strong preference of someone residing in Pacific Standard Time or Mountain Standard Time. Responsibilities: - Develop, produce, and facilitate large and small-scale live and pre-recorded events including workshops and webinars to Bright Horizons parents and caregivers - Research child development topics to support development of family-facing content - Writing and editing parent-facing articles - This position will work with other members of the Education & Development department and may also serve as a contributor on other team and department projects - Facilitate in person and virtual. Some travel may be required for in-person events Required Qualifications: - Bachelor's Degree in related field: family studies, child development, psychology, education, social work - 3 years' experience in developing and facilitating adult learning and training - At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position Preferred Qualifications: - Master’s degree in related field: family studies, child development, psychology, education, social work - Experience in child development or early childcare education - Demonstrated public speaking skills in live, in-person, and virtual spaces - Strong writing, editing, and proofreading skills - Basic computer software skills in Microsoft Office applications Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference. Compensation: The hourly rate for this position is between $28.85 – $38.46 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: - Bright Horizons Back-Up Care - Bright Horizons Enhanced Family Supports - 401(k) retirement plan - Money-saving discounts and financial planning tools - Tuition assistance and education coaching - Caregiving support and resources for the children and adults in your family - Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Also, new employees in this role receive 1 hour of sick time per 30 hours worked if hired in Washington state, and sick leave as specified by local law if hired in other locations. Deadline to Apply: This posting is anticipated to remain open until 4/13/2026. Compensation: $28.85 – $38.46 / hour Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations. TASKS: - Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager - Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs - Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager - Medical Client-VA management - Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

• Responsible for all aspects of assigned Request for Proposal (RFP)s and RFIs • Manages the overall proposal process from receipt of RFP/RFI to final delivery • Work with Account Directors and Operational teams (i.e., clinical, bioanalytical, and support services) to refine proposal scope and integrate solutions into complete proposals • Prepare multiple, complex budget tools and associated client grids • Following legal guidelines, complete work order contracts, including Task Matrix, vendor information, and client-specific details based on Master Services Agreement(s) • Support Operations and Finance in the management and reconciliation of both Out of Scope and Final invoicing • Review protocols and other scientific documents to apply appropriate study information to budget tools • Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, reviews, and approvals • Function as a facilitator for the collection of information from various sources • Work with subject matter experts to gather information and customize content • Maintain and update CRM database and internal tracking programs • Select an appropriate pricing structure based on study type and individual client • Modify proposal text and assumptions from templates to customize each client opportunity, including revisions and change orders • Respond to routine and non-routine inquiries in a timely and professional manner • Full understanding of complex Early Phase study designs • Evaluate protocols based on Therapeutic Area, indication, and study design to properly include clinical labs, procedures, equipment, and necessary vendor quotes • Coach and mentor proposal associate(s) relative to function and duties • Analyze and resolve issues independently or with little instruction • Suggests creative solutions to facilitate new formats and procedures for unique client pricing requests • Presents pricing to senior management and communicates all pricing details/background as requested to facilitate approved discounts, rebates, etc. • Detailed knowledge of all core services to map granular detail from Worldwide pricing tools to client grids • Use specialized knowledge of the tasks for all services to extrapolate changes to other services and adjust both proposal text and all pricing to accommodate • Define costing to the client based on experience, review of account notes, and research • Establish specifications for bidding purposes and review vendor budget submissions to ensure compliance and accuracy of vendor quotes, and communicate with vendors as needed • Attend and contribute to RFP and RFI feasibility assessments and strategy calls • Identifies potential barriers or risks for proposal completion and implements dynamic solutions and mitigation strategies • Perform peer Quality Control (QC) according to departmental procedures and guidelines • Perform other duties as assigned.

Distinguished is a leading national insurance Program Manager providing specialized insurance programs to brokers and agents with specific expertise in Real Estate, Community Associations, Hospitality, Fine Art/Collectibles, Restaurants, Inland Marine, Surety, Executive Lines, Marine Cargo, Crisis Management, Transactional Risk and Construction Professionals & Environmental. Distinguished partners with a select group of highly rated insurance companies to provide exclusive programs to our national network of 4,000 agencies and brokerages. You will have an opportunity to work with an energetic, passionate team that is committed to growth by helping our customers grow their business and building a best-in-class system, as well as a great place to work. Join our Urban Real Estate program as a Client Services Advocate specializing in Multi-Family, Landlord, Apartment, and Condo insurance for small urban and mixed-use properties. This position is responsible for supporting renewal activities, policy servicing handling including processing transactions such as premium determination, renewal review, endorsement request and claim evaluations, as well as responding to broker inquiries. Additionally, individuals in this role are responsible for following operational workflows and best practices while ensuring service levels are met and a positive customer experience is provided to internal and external partners. The individual is responsible to delight customers every day by providing exceptional, personalized customer service and actively listening to customer issues and questions showing interest, compassion, and empathy for the situation. RESPONSIBILITIES - Serves as primary service contact to ensure superior customer experience & manage inbound emails and phone calls to resolve inquiries and troubleshoot - Provide best in class customer service to internal and external customers, executing follow-through to achieve first contact resolution and improve next call avoidance - Maintain a knowledge base of general insurance concepts and terms and understand strategy, territory appetite and key agent partners to achieve growth and profitability goals. - Assist in recommendations and enhancements to continually improve the customer experience (workflow, systems, knowledge) to increase efficiency and minimize misdirected calls and emails. - Supports renewal activities; renewal issuance, endorsement/document request, claim reviews, file documentation, handles legal notice requests and inquiries and evaluation of loss control reports - Updates work management system statuses throughout the cycle of the policy and monitors work in queue & maintain diligent record keeping of disposition of inbound inquiries - Cultivates strong business relationships (internal and external) by proactively communicating and conveying ownership and commitment & building report, credibility, and trust. - Demonstrates working knowledge of underwriting systems, workflows, procedures, and compliance rules and underwriting guidelines. SKILLS & QUALIFICATIONS - Minimum of 2 years' experience in a customer service or support role in commercial/personal lines. - Bachelor’s degree or equivalent combination of education and experience. - Property and Casualty insurance license preferred (6 months preparation time permitted). - Strong attention to detail, time management and decision-making skills - Ability to work effectively independently and within a collaborative team-oriented environment using sound judgment in decision-making - Excellent communication skills, both verbal and written, including the ability to listen and then to respond appropriately. Customer Service Oriented! - Promote teamwork and organizational success, while accepting accountability and ownership, celebrating successes, and learning from past mistakes - Must be self-driven, detail-oriented, comfortable in a growing ever-changing organization, and have strong organizational skills including time-management and prioritization. - Some travel may be required sometimes. LOCATION - This is a remote position. COMPENSATION AND PERKS - $45,000 - $55,000 base salary plus bonus. Salary commensurate with knowledge, skills, experience, and geographic location. - Summer Fridays (Leave at 2:00PM all Fridays from Memorial Day to Labor Day). - Great healthcare coverage including Medical, Vision, and Dental. - 401k with company match. Immediately 100% vested. - Life, AD&D, Critical Illness, Accident, and Disability (short-term & long-term) insurance. - Growth and development opportunities. - Work-Life Balance and wellness benefits with generous time off policy including PTO and paid holidays, Dependent Care FSA, Healthcare FSA, Virtual Telemedicine, Employee Discount Programs, Paid Parental Leave, HSA, HRA, Commuter/Transit FSA, and a Sabbatical every 7 years. CORE VALUES Our Core Values define our business. At Distinguished Programs you will achieve goals focused in the best interest of our customer. INTEGRITY plays a crucial role in the way Distinguished does business. INNOVATION enables us to remain an industry trendsetter. You will be involved in projects that advance our products, processes, and people! You will collaborate with leaders in the organization and build RELATIONSHIPS with your colleagues, carriers and customers. Capitalize on your interests and strengths to drive an enrichment focused path allowing your determination to launch your career in an industry of endless opportunities. Bring your passion to the work you do, the people you impact and the success we ACHIEVE together. Acceptance and appreciation for diversity and inclusion are at our core. We do not accept unsolicited resumes from external recruiting firms or agencies. Distinguished Programs, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. All your information will be kept confidential according to EEO guidelines.