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PracticeTek is a San Diego-based healthcare technology company whose primary goal is to revolutionize healthcare practices by enabling growth and scalability fo
Customer Education Content Specialist
Location
California
Posted
67 days ago
Salary
$65K - $80K / year
Seniority
Mid Level
Job Description
Customer Education Content Specialist
PracticeTek
About PracticeTek Stop scrolling - your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together. At PracticeTek, You’ll Get To - Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. - Team up with passionate, talented people who care deeply about patients, providers, and making a difference. - See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. - Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. What You’ll Do Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner: Content Creation & Knowledge Management - Develop clear, accurate, and user-friendly knowledge base articles that help customers solve problems independently - Continuously audit and improve existing knowledge base content for accuracy, completeness, and usability - Translate complex product functionality into simple, actionable guidance tailored to healthcare users - Partner with Product and Support teams to identify content gaps and prioritize new content creation Video Production & Learning Experiences - Create high-quality educational videos, including product walkthroughs, tutorials, and feature highlights - Own the end-to-end video production process—from scripting and storyboarding to recording and editing - Design engaging learning experiences that combine visuals, narration, and storytelling to drive comprehension - Ensure content is accessible, engaging, and aligned with brand standards Act as a translator between product complexity and user understanding - Use storytelling techniques to make educational content engaging, memorable, and impactful - Design content that reflects real-world workflows in healthcare environments - Advocate for the voice of the customer in how education is designed and delivered Operational Excellence & Continuous Improvement - Track content performance and engagement metrics (views, completion rates, deflection, adoption impact) - Continuously iterate on content based on customer feedback, support trends, and product changes - Establish and maintain standards for content quality, consistency, and tone How Success is Measured Here’s how we’ll know you’re making an impact and raising the bar: - Improved customer self-service and reduced support ticket volume - Increased product adoption and faster time-to-proficiency for customers - High engagement and satisfaction with educational content (articles and videos) - Scalable, well-organized knowledge base and video library - Recognition as a trusted partner across Product, Support, and Customer Success teams What You Bring Your unique talents are what make you shine. For this role, success looks like: - Strong experience in healthcare environments (clinical workflows, EHRs, or healthcare SaaS preferred) - Background in education, instructional design, or training - Proven experience creating knowledge base content and educational materials - Hands-on experience with video creation tools (recording, editing, screen capture, scripting) - Exceptional written and verbal communication skills - Strong storytelling ability with a focus on clarity and engagement - Ability to simplify complex concepts into easy-to-understand content - Experience working cross-functionally with Product, Support, or Customer Success teams - Detail-oriented with a passion for accuracy, usability, and continuous improvement Ready to Join? If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better. Together. The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay a base pay between $65,000 - $80,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.
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Möchtest du auf TikTok live gehen, Trends mitgestalten und dabei eine angesagte Beauty-Brand repräsentieren? Aylashes sucht motivierte Persönlichkeiten, die unsere Produkte in TikTok-Livestreams präsentieren und verkaufen. Wir sind ein modernes, schnell wachsendes Unternehmen und bieten dir maximale Flexibilität – egal ob von zu Hause oder an wechselnden Standorten. Wenn du Spaß an direkter Kundenansprache hast, selbstbewusst vor der Kamera bist und Lust hast, im Online-Verkauf durchzustarten, dann könnte das perfekt zu dir passen. Über uns: AYLASHES ist Europas führende Brand für DIY-Wimpernextensions. Wir entwickeln hochwertige, die Frauen in wenigen Minuten zu Hause anwenden können – ganz ohne Studio. Unser Team wächst schnell und legt großen Wert auf Qualität, klare Prozesse und eine positive Arbeitskultur. Bei uns bekommst du ein stabiles Umfeld, echte Weiterentwicklungschancen und die Möglichkeit, Teil einer Erfolgsgeschichte aus Pleidelsheim zu werden. Aufgaben - Moderation des Livestreams: Du führst sicher und souverän durch den Stream, erklärst Inhalte verständlich und behältst stets den roten Faden. - Aktive Interaktion mit der Community: Du gehst auf den Live-Chat ein, beantwortest Fragen, greifst Kommentare auf und förderst den Austausch mit den Zuschauern. - Präsentation von Inhalten: Du stellst Produkte, Themen oder Gäste authentisch, sympathisch und überzeugend vor. - Aufrechterhaltung der Stimmung: Du sorgst für eine positive, lebendige Atmosphäre und hältst die Zuschauer auch in ruhigeren Phasen aktiv im Stream. - Professionelles Auftreten: Du reagierst gelassen und lösungsorientiert auf technische Probleme, Versprecher oder unerwartete Situationen. - Zielorientiertes Moderieren: Du behältst Stream-Ziele (z. B. Reichweite, Engagement, Sales) im Blick und richtest deine Moderation danach aus Qualifikation - Sicheres, sympathisches Auftreten vor der Kamera - Kommunikationsstärke und Freude an direkter Interaktion mit Zuschauern - Interesse an Beauty, Social Media und TikTok-Trends - Verkaufstalent oder Bereitschaft, Produkte aktiv zu präsentieren - Bereitschaft, 7 Tage die Woche live zu gehen - Zuverlässige, selbstständige Arbeitsweise und Stressresistenz Benefits - Attraktive, faire Vergütung inklusive Bonusmodell - Kostenfreie Produkte von AYLASHES - Flexible Arbeitszeiten und Möglichkeit zum Remote-Arbeiten - Strukturierte und umfassende Einarbeitung - Modernes Arbeitsumfeld mit klar definierten Prozessen Werde Teil von AYLASHES! Als Livestream Host (m/w/d) auf TikTok präsentierst du unsere AYLASHES-Produkte live vor einer riesigen Community und begeisterst täglich unsere über 700.000 Kundinnen.
Content Marketing Strategist
CodekeeperModern all-in-one software escrow solutions for agile development companies and their clients
Content Marketing Strategist Codekeeper is looking for a methodical and reliable Content Marketing Strategist with a strong grasp of modern web marketing - and a genuine passion for writing. If you thrive on structure, detailed planning, and working in a fast-paced environment where your content directly drives impact, this role is for you. We are on the hunt for a strong writer who is eager to grow, actively contribute to every marketing initiative, and take ownership of campaigns from concept to execution. You’ll roll up your sleeves, craft compelling content, and play a hands-on role in shaping our marketing strategy. We're accepting applications for the next two months and will fill the position as soon as we've found the perfect match. About the Role As a Content Marketing Strategist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! What You’ll Be Doing Innovate and Navigate: - Managing and Creating SEO optimized Content (website, blog, social media etc.) - Compiling landing pages - Managing and Creating CTA's - Writing and analyzing emails (mass, transactional, drips) - Managing and Creating gated content and Sales collateral (such as ebooks or infographics) - Monitor and adjust content to fit our brands' guidelines - Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve: - Set project timelines and ensure they are met by coordinating with various teams - Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate: - Act as the main point of contact for all project stakeholders - Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel: - Address project-related issues promptly and come up with effective solutions - Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence: - Ensure all marketing projects are delivered on time, within scope, and within budget - Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. 🌐 codekeeper.co What You Can Expect - Passionate and fun-loving colleagues - Startup mindset with ample opportunities for growth - Regular team activities and gatherings - Comprehensive onboarding process with a dedicated ramp-up period - A supportive team that values open communication and direct feedback - A chance to excel in your career and make a difference About You - Strong writing, editing, and proofreading skills - Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) - Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing - Strong project management skills, with the ability to prioritize tasks and meet deadlines - Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements - 3+ years of experience in content and marketing management - Experience with HubSpot and Figma is a pre - Proficiency in English, covering both written and verbal communication - Excellent interpersonal skills - Strong organizational skills and analytical thinking. A preference for pragmatism over idealism - Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply Please send an application that speaks directly to how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours. Address some of the work we do. Introduce yourself as a colleague. Feel free to respond in either Dutch or English.
• Focus on account management, content marketing strategy, revenue retention and growth, and project management • Consult, strategise and manage execution of custom content strategies • Build rapport with clients and manage a portfolio of 20-25 clients • Develop and maintain strong content marketing strategies including statistical reporting
Marketing Automation Content Manager (Remote)
Inspira FinancialInspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners — helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.
Join Us! Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company! Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com . We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards. Job Summary & Responsibilities The Marketing Automation Manager will own the content strategy and optimization of Inspira Financials' marketing automation and sales engagement programs. This role is critical in driving scalable demand nurturing and customer lifecycle campaigns with a primary emphasis on email outreach and sales engagement via our current systems Marketing Cloud and Outreach.io or other similar systems as refine and evolve our marketing technology stack. This role will serve as the internal expert on both marketing automation platforms and the content that populate them (e.g., Salesforce Marketing, HubSpot) and sales engagement tools (Outreach.io predominantly but also Gong and Salesloft), partnering closely with Marketing, Sales, Business Development, and Revenue Operations to ensure aligned, data-driven engagement throughout the funnel. This role will also need to have the ability to build templated designs including the ability to create and manage content. Marketing Automation Content Manager will work closely with the marketing, sales and account management teams on email best practices, oversee sequence strategy and execution, and establish automated workflows based on user and prospect behavior. - Design, build, and optimize multi-touch sequences (workflows) that align with marketing campaigns, ABM programs, and sales motions, producing and optimizing the content development and production required for email outreach programs. - Partner with sales, business development, segment leaders and content teams to ensure seamless lead handoff and alignment on lead quality, scoring, and funnel metrics. - Monitor and optimize performance metrics (open rates, reply to rates, conversion rates, deliverability) and provide actionable insights. - Partner within marketing and data teams to ensure seamless CRM integration and data sync between Outreach, Salesforce, and data platforms. - Act as an internal subject-matter expert for Outreach, supporting onboarding, troubleshooting, and champion ongoing adoption. - Maintain data hygiene and compliance with privacy regulations (e.g., GDPR, CAN-SPAM). - Support ABM (Account-Based Marketing) initiatives with targeted automation strategies. Preferred Qualifications Qualifications: - 5+ years of experience in B2B marketing automation, preferably in financial or healthcare services. - Proficiency in marketing automation platforms specifically Outreach.io as well as (Salesforce MC, HubSpot) and CRM systems (e.g., Salesforce). - Strong understanding of lead lifecycles, funnel metrics, and campaign attribution. - Experience with email best practices, A/B testing, personalization, and dynamic content. - Analytical mindset with the ability to interpret data and optimize performance. - Excellent project management and communication skills. - Familiarity with compliance and data privacy best practices. Preferred Skills: - Experience with integrating marketing automation tools with other platforms (e.g., webinar tools, analytics, CMS). - Knowledge of HTML/CSS for email template customization. - Certification in marketing automation platforms is a plus. Education & Experience: - 5+ years of experience in Marketing. - Bachelor's degree in marketing, Communications, Business, or related field is preferred. Skills & Abilities: - Proven experience carrying out marketing efforts, including planning, prioritizing, and implementing go-to-market content strategy. - Data-driven decision-making and ability to connect business results to marketing. - Lead generation, acquisition marketing, and ABM experience required. - Sales enablement experience. - Curiosity is key and a strong drive to understand the business and industry. - Strong leadership and communication skills - Creativity and innovation - Client-centric focus and ability to identify and meet internal and external client needs - Experience working cross-functionally to ensure marketing programs are aligned with company objectives - Proficiency in marketing automation tools and CRM software as well as Microsoft Office Other Requirements: - Occasional travel (10% - 20%) - Prolonged periods of sitting at a desk and working on a computer Compensation & Benefits $106,000- $130,000 per year



