The purpose of the Resource Professional role is supporting the subvendor/supplier program and its population and its day-to-day operations (implementing and managing the requisition/submittal process and overseeing job placement, day-do-day troubleshooting and problem resolution, managing the on-going relationships and communication, etc.). Making an Impact • Manage the day-to-day CWS operations for their respective portion of program, which include, management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff • Responsible for maximizing customer satisfaction, maintaining and building new relationships, expectation management and issue/conflict resolution (managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.). • Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff, the profitability of each contractor/subcontractor placement or conversion • Help manage sub-vendor / supplier relationship for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction, as well as quality, of each placement. • Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization. • Is knowledgeable of and understands the contracted terms and conditions between TAPFIN and the client, including pricing as well as client rules of engagement and processes. • Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed. • Financial and administrative responsibilities include supporting account growth targets, training and administration of VMS software to client and sub-vendor supplier users. • Client Hiring Manager and Supplier relationship development: o Be aware of the client Hiring Manager projects, needs, ultimate goal for hiring workers onto the team. o Understand the client/TAPFIN relationship, what the overall goal is for the relationship to be successful. o Drive stronger relationships with suppliers to increase responsiveness, accuracy, and partnership. o Be prepared to have high level discussions if/when a client sponsor needs assistance, and the Program Manager is not available • Understand the RP role in Daily Sales Outstanding (DSO) o Understand the invoice process, supplier invoice resolution, troubleshooting, and investigation of issues. o Invoice error prevention – o accurate data in VMS tool for pay/bill rates o accurate timesheet approval, job codes and hours o Review DSO report for relevant contractors • Participate in program expansion o Review expansion opportunities with Hiring Managers based on recurring needs, upcoming projects, possible new departments, and new Hiring Managers/projects. o Know the value of the MSP and RP role to the client, hiring manager, and supplier o Be the expert in the room for discussions around MSP solutions, requests, and drive program participation. o Be Consultative o Know the project desired outcomes, drive next steps with Hiring Manager o Reallocate current team members for needed skills on other projects, even with other hiring managers o Be aware of the forecast and how your direct HMs are a part of it • Presentation Skills o Making presentation to client hiring managers, suppliers, and internally to communicate growth opportunities, training, and possible new business. o Be able to present what TAPFIN strengths and differences are with our competitors and how we are expanding that can impact the client. Sharing Expertise • Communicates with program team, suppliers and program sponsors, keeps them informed, and shares information regarding contractors, subcontractors and client needs. • Regularly contacts the client hiring manager, working at assigned client(s), during assignments/projects to remain aware of project status, gathers feedback from clients about consultant progress/performance, and resolves or escalates any issues appropriately; Identify conflicts between the client and suppliers and escalate appropriately. • Work in conjunction with suppliers and client managers, coordinates on-boarding, contract extensions and offboarding by maintaining awareness of client compliance requirements, start dates, end dates and extensions, to maximize business opportunities. • Ensure a “customer service” rapport with the client managers and suppliers to understand business and hiring needs and profiles and ensure open communications. • Provide guidance to suppliers and managers regarding program guidelines, contingent labor policies and compliance requirements. Gaining Exposure • Understand and explain the vision, objectives, initiates and process of the Program Management Office (PMO) • Establish working relationship with PMO Director(s) and/or PM(s) • Team Player – effectively participates in a team environment and help lead the positive work atmosphere Your Typical Day • Requisition management (creation of job reqs, intake calls, shortlisting, interview scheduling, hiring manager/supplier follow up, onboarding, etc.) • Non-requisition management (extensions, timesheets, offboarding, etc.) • Monitor, respond to, and work items and activities that come into the program mailbox • Responsible for the execution and meeting of program SLAs • Responsible for the execution, creation/maintenance and storage of Program Operating Manuals and SOP’s • This role may be remote, on-site, or in an office setting, depending on need Other accountabilities as assigned Required • Experience: Minimum three years staffing industry experience in a vendor on-site or account management MSP role • Education: Bachelor’s degree in business or related field or relevant business experience Nice to Have • Preferably a minimum of one-year supervisory experience ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.

The purpose of the Resource Professional role is supporting the subvendor/supplier program and its population and its day-to-day operations (implementing and managing the requisition/submittal process and overseeing job placement, day-do-day troubleshooting and problem resolution, managing the on-going relationships and communication, etc.). Making an Impact • Manage the day-to-day CWS operations for their respective portion of program, which include, management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff • Responsible for maximizing customer satisfaction, maintaining and building new relationships, expectation management and issue/conflict resolution (managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.). • Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff, the profitability of each contractor/subcontractor placement or conversion • Help manage sub-vendor / supplier relationship for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction, as well as quality, of each placement. • Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization. • Is knowledgeable of and understands the contracted terms and conditions between TAPFIN and the client, including pricing as well as client rules of engagement and processes. • Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed. • Financial and administrative responsibilities include supporting account growth targets, training and administration of VMS software to client and sub-vendor supplier users. • Client Hiring Manager and Supplier relationship development: o Be aware of the client Hiring Manager projects, needs, ultimate goal for hiring workers onto the team. o Understand the client/TAPFIN relationship, what the overall goal is for the relationship to be successful. o Drive stronger relationships with suppliers to increase responsiveness, accuracy, and partnership. o Be prepared to have high level discussions if/when a client sponsor needs assistance, and the Program Manager is not available • Understand the RP role in Daily Sales Outstanding (DSO) o Understand the invoice process, supplier invoice resolution, troubleshooting, and investigation of issues. o Invoice error prevention – o accurate data in VMS tool for pay/bill rates o accurate timesheet approval, job codes and hours o Review DSO report for relevant contractors • Participate in program expansion o Review expansion opportunities with Hiring Managers based on recurring needs, upcoming projects, possible new departments, and new Hiring Managers/projects. o Know the value of the MSP and RP role to the client, hiring manager, and supplier o Be the expert in the room for discussions around MSP solutions, requests, and drive program participation. o Be Consultative o Know the project desired outcomes, drive next steps with Hiring Manager o Reallocate current team members for needed skills on other projects, even with other hiring managers o Be aware of the forecast and how your direct HMs are a part of it • Presentation Skills o Making presentation to client hiring managers, suppliers, and internally to communicate growth opportunities, training, and possible new business. o Be able to present what TAPFIN strengths and differences are with our competitors and how we are expanding that can impact the client. Sharing Expertise • Communicates with program team, suppliers and program sponsors, keeps them informed, and shares information regarding contractors, subcontractors and client needs. • Regularly contacts the client hiring manager, working at assigned client(s), during assignments/projects to remain aware of project status, gathers feedback from clients about consultant progress/performance, and resolves or escalates any issues appropriately; Identify conflicts between the client and suppliers and escalate appropriately. • Work in conjunction with suppliers and client managers, coordinates on-boarding, contract extensions and offboarding by maintaining awareness of client compliance requirements, start dates, end dates and extensions, to maximize business opportunities. • Ensure a “customer service” rapport with the client managers and suppliers to understand business and hiring needs and profiles and ensure open communications. • Provide guidance to suppliers and managers regarding program guidelines, contingent labor policies and compliance requirements. Gaining Exposure • Understand and explain the vision, objectives, initiates and process of the Program Management Office (PMO) • Establish working relationship with PMO Director(s) and/or PM(s) • Team Player – effectively participates in a team environment and help lead the positive work atmosphere Your Typical Day • Requisition management (creation of job reqs, intake calls, shortlisting, interview scheduling, hiring manager/supplier follow up, onboarding, etc.) • Non-requisition management (extensions, timesheets, offboarding, etc.) • Monitor, respond to, and work items and activities that come into the program mailbox • Responsible for the execution and meeting of program SLAs • Responsible for the execution, creation/maintenance and storage of Program Operating Manuals and SOP’s • This role may be remote, on-site, or in an office setting, depending on need Other accountabilities as assigned Required • Experience: Minimum three years staffing industry experience in a vendor on-site or account management MSP role • Education: Bachelor’s degree in business or related field or relevant business experience Nice to Have • Preferably a minimum of one-year supervisory experience ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.

Overview This position offers flexibility with remote work and is authorized within approved states only (FL, GA, MO, PA, SC, NC, TN, or TX). Reviews and analyzes medical records to assign accurate diagnostic and procedural codes in compliance with established coding guidelines and organizational policies. Collaborates with healthcare providers to clarify documentation, resolve coding discrepancies, and ensure the integrity of coded data for billing and reporting purposes. Maintains current knowledge of coding standards, including ICD, CPT, and HCPCS, and supports the billing process by providing precise coding for claims submission. Participates in auditing activities, supports staff training on coding procedures, and monitors productivity and quality metrics to drive continuous improvement. Responsibilities Key Responsibilities: • Reviews and analyzes medical records to assign accurate diagnostic and procedural codes• Ensures compliance with coding guidelines and organizational policies• Collaborates with healthcare providers to clarify documentation and resolve discrepancies• Maintains the integrity of coded data for billing and reporting purposes• Supports the billing process by providing accurate coded information for claims submission• Conducts audits and monitors productivity and quality metrics to drive performance improvement• Assists in training staff on coding procedures and updates Qualifications Education: - High School Diploma – Required Certification / Licensure: - Certified Professional Coder (CPC) – Required at time of hire - Please note: CPA-A does not meet the certification requirements for this role. • 3+ years of experience in medical coding or health information management • Knowledge of ICD-10-CM, CPT, and HCPCS coding standards • Experience reviewing medical records and assigning accurate codes • Strong attention to detail with a focus on compliance and regulatory requirements • Ability to collaborate with healthcare providers to clarify documentation and resolve discrepancies

Coding Educator Location:Remote, Florida Remote Job:Remote Job: Yes widget:Full time Category:Clinical Support CenterWell Senior Primary Care Job ID:R-407558 Description Become a part of our caring community and help us put health first The Coding Educator identifies opportunities to improve provider documentation and creates an education plan tailored to each assigned provider. The Coding Educator work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. As a Coding Educator you will identify opportunities to improve provider documentation and create an education plan tailored to each assigned provider. Job Functions - Satisfies training and development needs by researching, designing, and learning training programs. - Presents training and development programs by identifying learning objectives, selecting instructional methodologies. - Reinforces learning by selecting and utilizing training media. - Evaluates training and development effectiveness by assessing application of learning to job performance, recommending future training and development programs. - Counsel individual managers and employees by identifying learning requirements; designing an individual training or development program; coaching to improve performance. - Prepares training and resource manuals by identifying purpose, assembling, and composing information. - Maintains knowledge of instructional technologies by attending workshops; reviewing professional publications; establishing personal networks; participating in professional societies. - Contributes to team effort by accomplishing related results as needed. **PLEASE MAKE SURE YOU ATTACH A RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)** Use your skills to make an impact Required Qualifications - Candidates must reside within the state of Florida to be eligible for this remote role. - A minimum of two years of medical coding experience - AAPC or AHIMA Coding Certification - Ability to guide business and leadership in process improvement - Comprehensive knowledge of MS Word, Excel and PowerPoint - Ability to problem solve complex issues - Must be a motivated and able to work independently - Must be able to communicate professionally and remain organized - Medical record review knowledge - Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications - Bachelor's Degree - 1+ years facilitation or training experience Additional Information - Hours: 8-5 / M-F (CST or ET) - Remote Role - Must be able to travel for in person training in markets (Florida , Virginia, Indiana, and/or Kentucky); majority of the training will take place virtually. <20% travel annually. This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement: To ensure Home or Hybrid Home/Office employees&rsquo; ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security&mdash;both today and in the future, including: - Health benefits effective day 1 - Paid time off, holidays, volunteer time and jury duty pay - Recognition pay - 401(k) retirement savings plan with employer match - Tuition assistance - Scholarships for eligible dependents - Parental and caregiver leave - Employee charity matching program - Network Resource Groups (NRGs) - Career development opportunities #LI-BL1 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year