• Coordinate and monitor client medical treatment and appointments • Communicate with clients, healthcare providers, and internal legal teams regarding care and case status • Request, review, and organize medical records and billing documentation • Track treatment progress and identify gaps or delays in care • Assist in preparing medical summaries and chronologies • Maintain accurate and up-to-date client information in our case management system • Track liens, balances, and provider information • Assist attorneys and case managers with administrative tasks related to case development • Carry out client interactions with empathy and professionalism • Manage multiple cases while meeting deadlines in a fast-paced environment

Executive Assistant at Assistant Launch Assistant Launch is a US-based company expanding its operations and actively hiring Executive Assistants from the Latin American region. This role requires a professional level of fluency in English, as you’ll be working directly with founders and executives in an international business environment. Over the past 6 years, we’ve placed thousands of Executive Assistants with founders and executives. Many of our EAs have stayed with the same client for 2, 3, even 4+ years—because when we make a match, it sticks. For you, that means stable, long-term client relationships, not a revolving door of short-term gigs. We’re not a VA marketplace. We’re a placement agency that takes matching seriously, supports you after placement, and invests in your long-term growth. Why EAs Choose Assistant Launch You'll work with high-caliber clients. Our clients are founders and executives running businesses from $500K to $10M+. They're smart, driven, and ready to take on new challenges. You won't be micromanaged or treated like a task robot. You'll be trusted to own outcomes. AI training and tools are part of the job. We're building one of the most AI-forward EA teams in the industry. You'll get access to AI-specific training and tools that make you faster, sharper, and more valuable. This isn't optional or "nice to have." It's core to how we operate. We don't just place you and disappear Every EA goes through our 4-week accelerator to build systems with your client from day one. After that, you still have our support. We don't let people fail. Real career paths, not empty promises Top performers move into lead roles, get matched with higher-tier clients, or transition into internal positions at Assistant Launch. We have EAs who've been with us 4+ years and grown their careers here. Compensation that reflects your value We offer pay and benefits that meet or exceed industry standards, based on your experience and skill set, with performance-based bonuses and regular salary reviews. Our focus isn’t on low-cost hiring, but on building a team of high-quality professionals—and we compensate fairly for that. What You'll Do - Own the admin so your client can focus on what matters. - Manage calendars, inboxes, and scheduling with precision - Coordinate travel (flights, hotels, itineraries, last-minute changes) - Handle client and vendor communication as the first point of contact - Track expenses, prepare reports, and manage documentation - Research topics, summarize findings, and support decision-making - Coordinate projects, track deadlines, and follow up on action items - Handle personal tasks when needed (appointments, reservations, errands) - Maintain strict confidentiality on sensitive business and personal matters

• Manage emails, calendars, and scheduling appointments • Handle data entry, file organization, and document preparation • Respond to customer inquiries via email, chat, or social media • Conduct online research and compile reports • Assist with social media management and content scheduling • Book travel arrangements and manage expenses • Maintain databases and update CRM systems • Perform other administrative tasks as needed

• Maintain communication with clients and provide case updates promptly • Process criminal cases for trial preparation, including legal documents, data entry, and correspondence. • Complete a daily court calendar, obtain jury panels, and issue discovery to defense attorneys. • Prepare subpoenas and cancel subpoenas when trials are completed, dismissed, or continued. • Enter revocation petitions and prepare files for court. • Request criminal history documentation, including national, state, and local criminal histories, booking photos, arrest records, juvenile criminal histories, and Bureau of Motor Vehicles records. • Perform a variety of office-related activities to support Department functions, including back-up of co-workers and front desk responsibilities that involve dealing directly with the public regarding criminal complaints.