Swans logo
Swans

Our Company: We are the operational architect for the fastest growing personal injury firms in the US. Our Team: We are currently an international team, planning to grow our core foundational team deliberately. Our Culture: We are energetic, no-BS, intense, results-oriented, and driven to change our industry forever.

Client Facing Project Manager

Location

United States

Posted

68 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Client Facing Project Manager

Swans

• Own the client relationship on Swans engagements end-to-end. • Act as the primary point of contact for law firm leadership across active engagements. • Run executive meetings, manage expectations, surface risks, and ensure the client is informed. • Work closely with Legal Engineers to understand deliverables and translate them into client-facing language. • Solve challenges like stakeholder trust, change management, escalation handling, and value communication.

Job Requirements

  • 2 to 5 years in account management, client success, management consulting, or a senior sales role (B2B, high-ticket)
  • Proven track record of owning executive-level client relationships directly, not through a manager. Must have experience managing executives at firms of at least 100+ people.
  • Experience working on complex, multi-month projects or engagements end-to-end, not transactional sales cycles
  • Exposure to technology implementations, digital transformation, or SaaS environments (you do not need to be technical, but you need to be comfortable in technical conversations)
  • Experience with US-based clients is a strong plus.
  • Professional English fluency: B2 level at a minimum.

Benefits

  • Flexible schedule
  • Quarterly in-person meetups in various global locations chosen by team vote

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