Solutions Engineer, Expert – CPAs
Location
United States
Posted
68 days ago
Salary
₹10,000K - ₹20,000K / year
Seniority
Senior
Job Description
Solutions Engineer, Expert – CPAs
Weekday
• Be the internal voice of the customer, partnering with Sales, Product, and Engineering to solve complex customer problems. • Comprehend customer billing frameworks and accurately configure contracts, pricing, metering, and invoicing. • Convert complex business needs into well-defined, organized workflows and configurations. • Develop solutions addressing intricate billing, revenue recognition, and reporting processes with a focus on desired results. • Collaborate with Sales for live demonstrations, sandbox configurations, and responses to RFPs. • Engage in discovery discussions with CTOs, CFOs, Controllers, VPs of Finance, and senior stakeholders to align customer requirements with Zenskar’s capabilities. • Create and maintain demo environments that accurately represent real-world enterprise scenarios. • Serve as the internal advocate for customers by providing structured insights to Product and Engineering teams. • Prepare clear documentation for smooth handoffs during deal or use case transitions. • Develop customer-specific solution documents and onboarding materials. • Contribute to internal knowledge repositories, enablement resources, and product documentation.
Job Requirements
- 6 to 10 years of experience in Solutions Engineering, Pre-Sales, or Technical Consulting.
- CPA certification or equivalent experience in accounting, audit, financial operations, or ERP consulting.
- Practical experience performing revenue recognition using Excel and/or ERP systems.
- Thorough understanding of the finance function, including the priorities and operations of controllers (such as close cycles, revenue recognition, and accounts receivable hygiene).
- Comfortable managing deal cycles exceeding $75k and navigating multi-stakeholder purchasing processes.
- Experience supporting customers in global markets, particularly in North America.
- Excellent communication and presentation skills, able to articulate the rationale behind solutions beyond just the implementation details.
- Basic conceptual knowledge of software and AI architectures, APIs, and the ability to analyze workflows and usage challenges.
- Strong analytical mindset with a methodical approach to solving problems.
- High level of ownership, curiosity, and adaptability in fast-paced environments.
- Availability to work standard US business hours (ET/PT) on weekdays.
- Practical experience with billing or order-to-cash workflows (Preferred).
- Demonstrated success in managing end-to-end implementation processes (Preferred).
- Previous work experience in fintech, billing, ERP, or Revenue Operations SaaS companies; familiarity with NetSuite, Salesforce Billing, Zuora, Chargebee, or Recurly is highly relevant (Preferred).
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