Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.
Administration Assistant for a Service-based Business in Australia (Home Based Part Time)
Location
Australia
Posted
72 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Administration Assistant for a Service-based Business in Australia (Home Based Part Time)
Virtual Coworker
• Enter job notes and service details into structured excel report templates • Manage data entry and invoice updates within Xero (no full bookkeeping required) • Assist with scheduling jobs and appointments via Google Calendar • Monitor and follow up on outstanding invoices • Respond to client email enquiries in a timely and professional manner • Maintain accurate and organized records across systems
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