Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The CE&S Customer Experience Architecture (CXA) team is dedicated to applying our technical depth and subject matter expertise to deliver keystone innovations that transform customer experience and accelerate business value. The CXA Architecture Programs, Strategy & Execution (APSE) team drives strategic, cross-functional customer architecture cloud program initiatives that drive business impact through collaboration, technical depth, and operational rigor. By aligning with customer experience goals and Microsoft priorities, we ensure quality execution, transparent engagement with stakeholders, and timely delivery of durable innovation. As the Senior Technical Program Manager in CE&S CX Architecture team, you will drive critical engineering focused rhythms as part of our commitment to customer experience. This opportunity will allow you to demonstrate cross team collaboration skills, understanding of the product lifecycle and deep technical acumen, and ability to deliver against key initiatives. You will gain a unique perspective of what we do and how it impacts customer outcomes. You will work closely with leaders across the organization as you play a critical role. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technical Program Execution - Lead execution of complex technical programs spanning multiple feature areas, owning delivery against technical roadmaps, milestones, and defined success criteria. Technical Orchestration & Integration - Drive technical orchestration and integration across engineering and cross‑functional teams by translating business goals into executable technical plans and dependencies. Engineering Partnership & Technical Alignment - Partner closely with Software and Hardware Engineering to align on architecture, sequencing, and implementation of complex technical solutions across feature areas. End‑to‑End Program Planning & Delivery - Develop and manage end‑to‑end technical program plans, including schedules, dependencies, risks, and release readiness across multiple feature groups. Technical Governance & Compliance - Track and support technical governance to ensure programs meet quality, compliance, privacy, security, safety, and accessibility requirements throughout the development lifecycle. Risk Management & Data‑Driven Decision Support - Identify and manage technical risks and dependencies, using data and signals to provide actionable insights and drive informed decision‑making and course correction. Other  - Embody our culture and values. Qualifications - Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 2+ years of experience managing cross-functional and/or cross-team projects. Preferred: - Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 6+ years of experience managing cross-functional and/or cross-team projects. - 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). - Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Azure Specialized Compute drives the hardware roadmap, software and services that enable our users to run technical computing workloads in Azure - from batch workloads to Artificial Intelligence (AI) & Machine Learning (ML) to traditional High Performance Compute (HPC) simulations to remote visualization. We are responsible for providing the most scalable general-purpose systems as well as the most powerful GPU-accelerated systems for our end customers in their quest for finding answers to some of the most difficult questions in science and industry. Azure Specialized Compute organization is looking for a dedicated and talented individual to be part of our customer-facing Technical Program Management team. This role will be responsible for supporting some of our most important customers as they embark on their cloud journey. In this role, you will have the opportunity to work with key customers and partners to fuel the growth of the Specialized Azure platform. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - We are looking for a strong Senior Technical Program Manager to drive highly impactful cross-organization initiatives around end to end experiences spanning multiple Azure products and services. This is a key role with high impact in Azure. - A successful candidate would be a self-starter with proven track record of managing complex program/project to successful completion. - This individual should be willing and able to mentor junior members of the team and provide support to our Product Management team. - Candidate must be coachable and a team player. Qualifications Required Qualifications: - Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 2+ years of experience managing cross-functional and/or cross-team projects. Other Requirements: - Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: - Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 6+ years of experience managing cross-functional and/or cross-team projects. - 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). #azurecorejobs Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Datacenter Program Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Datacenter Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! Responsibilities - Create and maintain a program to identify best practices, design process and procedure documents, and socialize those across the AMER Region. - Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiencies and productivity in post-RNI activities/ - Utilize your knowledge to train, equip, and empower local teams to build and maintain a network which will support their campus through its entire lifecycle. - Collaborate with other DC Ops Regions and global teams to align post-RNI processes and procedures globally. - Create and manage end-to-end network project plans and ensure on time delivery. - Empower a culture of safety, security, and compliance in all aspect of data center activities. - Establish and enhance strong working relationships with customers in the network space. - Collaborate directly with site management and third-party vendors at new campuses and data centers to align best practices and deliver new locations quickly and reliably. - Plan, manage, and communicate end-to-end network project plans with stakeholders and teams. - Perform day-to-day project check-in and update to manage project delivery and quality. - Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution. - Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution - Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success. Qualifications Required Qualifications: - High School Qualification or equivalent AND 3+ years of experience supporting IT equipment, related technology, or delivering server and network deployment projects in large-scale environments - OR equivalent experience. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - Bachelor’s Degree in Business, Engineering, Information Technology, Computer Science, or equivalent work experience in project or program management and/or large-scale networks - Experience delivering large network or other IT hardware projects. - Networking certifications (e.g. CCNA, CCNP, etc.) - Awareness of IT Service Operations fundamentals and principles. (ITIL, MOF, OLA/SLA, CSI, etc.) - Project or program management certifications (e.g. PMI, etc.) - At least 3 years’ project management experience across large complex, cross-functional organizations - At least 3 years’ experience in data center-related functions for large enterprise organizations. - Must have prior experience in leading large projects end-to-end. - Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching. - Ability to travel up to 25% of the time. Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Technical Program Manager, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your delivery leadership and subject matter expertise, you will help customers get value from their Azure investments. Microsoft aspires to help our customers transform their business and operations with AI solutions built on Azure. Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market. This role is flexible in that you can work up to 100% from home other than required travel for customer, employee, business meetings as needed.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities As a Technical Program Manager for the Cloud and AI Platform (CAIP), you will drive the landing, messaging, feedback loop, and progress toward KPIs for the strategic priorities of the Customer Success Unit across all Azure Cloud and AI solution plays. You will collaborate with other Technical Program Managers in WW Customer Success, Global Business Leaders to enable landing, Engineering, Marketing, Partner, and Delivery teams within Microsoft to align the delivery motions and execution guidance for Azure Cloud and AI solutions. You will be responsible for providing meaningful data insights, actionable reporting to enable rapid response by the field teams and our own internal Customer Success teams. • You will drive stakeholder and management system responsibility for alignment with the Global Partner Solutions (GPS) team for end to end CAIP alignment • You will partner with Solution Play aligned Business and Technical Program Managers in Global Customer Success to provide insights uncovered through existing reports, automation of data aggregation and through experimentation by utilizing Agentic AI to accelerate the continuous feedback loop between our teams and the field teams. • You will gather learnings and actionable insights from planning decisions to inform any mid-year or next year course corrections • You will lead our business analysis efforts to surface actionable Insights that enable delivery acceleration while utilizing Microsoft Copilot, PowerBI and PowerApp to optimize / streamline and accelerate. • You will be responsible for effective management of stakeholders across Field & Corp Customer Success, Sales, Engineering, Partner, and Marketing teams with the objective of driving the target outcomes in collaboration with them and their teams. • You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity. You will role model and champion the values of diversity and inclusion, coaching and learning from others, and customer-obsessed execution with strong cross-group collaboration and teamwork. Other Key Responsibilities: 1. Stakeholder Collaboration: o Drive business execution rhythm with key CAIP stakeholders, specifically Global Partner Solutions (GPS) o Act as a liaison between global and regional teams to ensure alignment and effective communication, including effective adoption of our readiness and enablement efforts o Provide regular updates and presentations to senior leadership on the performance, impact and health of CSU delivery for the CAIP. 2. Scaling Operations: o Identify / create standardized mechanisms for tracking results of all Customer Success KPIs (Key Performance Indicators) with a depth and insightful understanding for anomalies across regions while leveraging key AI Agent tools to eliminate repetitive tasks to drive role optimization. o Stream line processes for internal Customer Success teams, the field teams and Partners o Work closely with cross-functional teams to standardize processes and best practices through a closed loop process o Monitor and analyze performance metrics to ensure scalability and sustainability of business operations. 3. Continuous Improvement: o Stay up to date with industry trends and best practices to share across the globe for all of CAIP. o Proactively identify and implement improvements to enhance the efficiency and effectiveness of business operations. o Foster a culture of continuous learning and innovation within the team. Other • Embody our culture and values Qualifications Required/minimum qualifications - Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 2+ years of experience managing cross-functional and/or cross-team projects. Additional or preferred qualifications - Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. - 6+ years of experience managing cross-functional and/or cross-team projects. - 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). - Depth of knowledge and experience in Cloud Platforms & AI Solution Plays (Secure Migration and Modernization, Unify your Data, Innovate with Azure AI & Agents) and the broader Partner ecosystem - 5+ years experience working in a customer-facing role (e.g., internal and/or external) - 5+ years experience in delivery of projects, delivery strategy, or delivery management functions. - Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) - Understanding of the SME&C market and its unique challenges and opportunities. - Proficient communication and interpersonal skills. - Ability to work independently and collaboratively in a fast-paced, global environment. - Proficiency in data analytics tools and software. - Proficient problem-solving skills and attention to detail. Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.