Owner.com logo
Owner.com

We make online growth easy for restaurants.

Customer Onboarding Specialist

Onboarding SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

52 days ago

Salary

$27K - $30K / year

Seniority

Senior

English

Job Description

Customer Onboarding Specialist

Owner.com

• Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence • Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team. • Work on projects and initiatives that improve our internal processes • Impact the Owner platform design by providing relevant product feedback to our engineering team • Partner and collaborate successfully with cross-functional teams

Job Requirements

  • Ability to effectively manage multiple accounts, all at various stages of the onboarding journey.
  • Growth mindset: you are a lifelong learner and committed to professional growth and development
  • Solutions-oriented and can identify issues and take appropriate action/ownership.
  • You thrive while working in a fast-paced environment where change is common
  • Strong English fluency: Reading, writing, and verbal communication skills. (C1/C2 preferred)
  • It’s a plus if you’ve worked in the restaurant industry at least 1 year

Benefits

  • comprehensive health coverage
  • unlimited PTO
  • extra fun perks!

Related Job Pages

More Onboarding Specialist Jobs

Rappi logo

Onboarding & Catalogue Agent

Rappi

For more information check our website here and check our reviews on Glassdoor here . We are waiting for you to build and deliver the magic together!

Full TimeRemoteTeam 1,001-5,000

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! Do you want to know why Rappi? ⭐️ WE SEE OPPORTUNITIES where others see problems ⭐️ WE SEE CLOSE where others see distance ⭐️ WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡 Check out how it will impact our ecosystem: Debe contar con habilidades de digitación, ya que el rol se basa principalmente en la digitación ágil y correcta de menús. Buena habilidad de escritura, buena ortografía y debe contar con buen manejo de herramientas ofimáticas. As part of Rappi, you will be responsible for: Persona proactiva con buena capacidad de análisis y alta orientación al detalle. Debe contar con habilidades de digitación, ya que el rol se basa principalmente en la digitación ágil y correcta de menús. Buena habilidad de escritura, buena ortografía y debe contar con buen manejo de herramientas ofimáticas. Descripción de puesto Requerimientos Estudios: Técnico o tecnólogo culminado o carrera profesional en curso o culminado. Carreras administrativas. Experiencia: Tiempo mínimo: 1 año Área y responsabilidades: Tareas administrativas, digitación, manejo de bases de datos o afines. Conocimientos: Excel/Hojas de cálculo google y word/documentos de google. Funciones Digitar el menú de los diferentes aliados asegurando la correcta ortografía y estructura. Relacionamiento con el área comercial para asegurar alineación de la información. Cumplimiento de niveles de productividad y calidad. Otros requisitos Mínimo 15 MB de internet en casa Contar con disponibilidad de tiempo Good and now, what are the requirements for me to be part of this neon universe? Buena actitud, capacidad de aprendizaje y buena adaptación al cambio Worker type: Contractor Company: Rappi Technology Colombia For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q we are waiting for you to build and deliver the magic together! #Rappi 🧡

Colombia
Deel logo

Customer Onboarding Manager, Japanese Speaking

Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Full TimeRemoteTeam 1,001-5,000Since 2018H1B Sponsor

• Project Management: Plan, execute, and monitor the successful launch of our Global all-in-one Employee Management Platform Implementation for a diverse set of clients, ensuring timely completion. • Product Expertise: Become a Deel expert and a go-to resource for our customers and internal colleagues by deeply understanding our products/services, industry trends, and competitive landscape. • Communication & Presence: Communicate clearly, persuasively, and professionally with stakeholders, demonstrating confidence and credibility. Enable our customer base by understanding their use cases and aligning them with Deel’s best practices. • Problem Solving: Identify, analyze, and resolve complex problems creatively and resourcefully. Provide global payroll expertise to our customers and internal Deel peers, driving continuous improvement. • Team Contribution: Make meaningful contributions to team goals by collaborating closely with internal teams such as Customer Experience & R&D. Support team members for collective success and pitch in on developing/documenting implementation processes and best practices.

Japan
Job Closed
Deel logo

Customer Onboarding Manager, Thai Speaking

Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Full TimeRemoteTeam 1,001-5,000Since 2018H1B Sponsor

• Project Management: Plan, execute, and monitor the successful launch of our Global all-in-one Employee Management Platform Implementation for a diverse set of clients, ensuring timely completion. • Product Expertise: Become a Deel expert and a go-to resource for our customers and internal colleagues by deeply understanding our products/services, industry trends, and competitive landscape. • Communication & Presence: Communicate clearly, persuasively, and professionally with stakeholders, demonstrating confidence and credibility. Enable our customer base by understanding their use cases and aligning them with Deel’s best practices. • Problem Solving: Identify, analyze, and resolve complex problems creatively and resourcefully. Provide global payroll expertise to our customers and internal Deel peers, driving continuous improvement. • Team Contribution: Make meaningful contributions to team goals by collaborating closely with internal teams such as Customer Experience & R&D. Support team members for collective success and pitch in on developing/documenting implementation processes and best practices.

Asia
Job Closed
Deel logo

Customer Onboarding Manager – Korean Speaker

Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Full TimeRemoteTeam 1,001-5,000Since 2018H1B Sponsor

• Project Management: Plan, execute, and monitor the successful launch of our Global all-in-one Employee Management Platform Implementation for a diverse set of clients, ensuring timely completion. • Become a Deel expert and a go-to resource for our customers and internal colleagues by deeply understanding our products/services, industry trends, and competitive landscape. • Communicate clearly, persuasively, and professionally with stakeholders, demonstrating confidence and credibility. Enable our customer base by understanding their use cases and aligning them with Deel’s best practices. • Identify, analyze, and resolve complex problems creatively and resourcefully. Provide global payroll expertise to our customers and internal Deel peers, driving continuous improvement. • Make meaningful contributions to team goals by collaborating closely with internal teams such as Customer Experience & R&D. Support team members for collective success and pitch in on developing/documenting implementation processes and best practices.

Asia
Job Closed