Role Description The Senior Enterprise Applications Partner focuses on collaborating on large projects/processes and applying subject matter expertise with respect to identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for Enterprise Applications integrated with business processes/data and IT infrastructure (i.e., an “application system”). Senior Enterprise Apps Partner are in charge of implementing and analyzing complex systems for development, which includes planning, development, testing, documenting, and deployment processes for both development and production environments. Strong organizational skills and the ability to multitask on separate projects are important, and their main responsibilities often focus on systems design, automation, and maintenance. They also develop efficient budgets, troubleshoot problems, manage risks, and schedule deadlines for technical deliveries. What you will do: - Lead, mentor, and manage a team of Atlassian Platform Administrators and Engineers in configuring, customizing, and administering JIRA, JSM, Confluence, Bitbucket, and GitHub/Jenkins. - Collaborate with stakeholders to understand business requirements and translate them into effective solutions using the Atlassian toolset. - Participate in comprehensive evaluations of business requirements, developing detailed specifications, and validating the different solutions with business stakeholders. - Manage and optimize user permissions, groups, and access controls across Atlassian applications to ensure security and compliance. - Design and implement complex workflows, issue types, fields, and screens in JIRA to support various teams and projects. - Oversee the installation, upgrade, patching, and lifecycle management of Atlassian Data Center/Cloud instances, ensuring high availability (HA), disaster recovery (DR). - Evaluate, select, and integrate third-party Atlassian apps to enhance functionality and meet business needs. - Drive complex automation and workflow enhancements using Groovy (ScriptRunner) and REST API integrations (Python/Bash) for system health, reporting, automating, and other automation purposes. - Provide technical guidance, mentorship, and training to team members on Atlassian toolset usage, best practices, and troubleshooting. - Manage the operational performance of the established JSM service desk, including daily monitoring of ticket volume, conducting team discussions to address technical ambiguities, managing all service escalations, and preparing detailed reports for higher management on SLA breaches and key throughput metrics. - Monitor system health, performance, and security, and implement proactive measures to mitigate risks and ensure compliance. - Stay current with Atlassian product updates, industry trends, and best practices, and make recommendations for continuous improvement. What you will need: - 8+ years of progressive experience in Atlassian administration, with 3+ years in a leadership/management capacity over engineering teams. - Strong experience with Jira Cloud administration (projects, workflows, schemes, automations). - Extensive expertise in configuring, customizing, and administering JIRA, JSM, Confluence, and Bitbucket in large-scale environments. - Solid understanding of AWS cloud services and infrastructure patterns. - Strong scripting capability (Python, Bash) and hands-on experience writing YAML-based automation scripting (e.g., CloudFormation, Terraform). - Proficiency in containerization technologies such as Docker and container orchestration platforms like Kubernetes would be an added advantage. - Strong knowledge of Atlassian toolset architecture, administration, and configuration best practices. - Demonstrated experience in managing and integrating third-party Atlassian apps, plugins, and add-ons. - Proficiency in scripting and hands-on experience with ScriptRunner for JIRA and Confluence. - Solid understanding of software development lifecycle (SDLC) and agile methodologies. - Excellent analytical and problem-solving skills, with meticulous attention to detail. - Strong communication and collaboration skills, with the ability to interact effectively with stakeholders at all levels. - Atlassian certifications (e.g., JIRA Administrator, Confluence Administrator, Atlassian Certified Professional) are a plus. Benefits - Meaningful work in a product-first organization. - Equity - Every Appfire team member has the opportunity to share in our success through company equity, fostering a true sense of ownership and connection to our growth. - Work from home allowance - To support your remote work setup, Appfire provides a work-from-home allowance of up to INR 12,000 per year, paid monthly. - Training and personal development - Appfire invests in continuous learning through Appfire University and Udemy interactive platforms. - Paid Time Off, Health & Well-being - Employees enjoy 21 days of paid annual leave, 10 paid public holidays. After completing 5 years of work at Appfire, paid annual leave will increase to 26 days. - Insurance Coverage - Appfire provides comprehensive group health insurance for you and your family, including dependent parents, at no additional cost. Coverage also includes parental protection, personal accident insurance, and term life insurance aligned with job level. In addition, we offer telehealth services with access to qualified doctors for everyday health needs. - Volunteering - Every employee receives 3 fully paid days annually to contribute to Appfire Town, our Corporate Social Responsibility (CSR) initiative supporting local communities. - Crèche benefit for employees coming to the office to help parents balance work and childcare. - Flexibility that fits how you work best - This role is fully remote within India, with the option to work from our Hyderabad office, if you enjoy an on-site setting or like dropping by the office occasionally.

Responsibilities Position Overview The Onboarding Scheduler plays a critical role in coordinating end-to-end onboarding operations for new users, ensuring seamless first-day readiness through efficient scheduling, communication, and logistical support. This role serves as a central hub between users, IT technicians, and asset management systems, driving operational efficiency, compliance, and a high-quality onboarding experience. Key Responsibilities - Coordinate and manage daily onboarding schedules, facilitating up to six technician appointments per day while ensuring optimal workflow and resource allocation. - Serve as the primary point of contact for onboarding-related communication, supporting 50+ users weekly via phone, email, and collaboration platforms, and resolving inquiries with a strong focus on customer service and accuracy. - Prepare users for first-day access by verifying account readiness, including Active Directory (AD), Microsoft 365 (M365), and Multi-Factor Authentication (MFA) setup. - Validate user identity and authentication readiness using credentialing platforms such as USAccess (PIV), Entrust, and OneKey. - Administer and monitor ServiceNow ticket queues, ensuring adherence to Service Level Agreements (SLAs), enforcing documentation standards, and escalating issues to maintain operational efficiency. - Provide administrative and logistical support to IT technicians by managing ticket flow, asset allocation, and maintaining audit-ready documentation for field operations. - Coordinate hardware lifecycle activities, including device refresh, recovery, and Return Merchandise Authorization (RMA) processing, ensuring accurate reconciliation within asset management systems. - Manage shipping and tracking of IT equipment for remote users, maintaining strict chain-of-custody and updating records in the Configuration Management Database (CMDB). - Image and deploy Government-Furnished Equipment (GFE) laptops using enterprise tools (e.g., Intune, MDT, Autopilot), ensuring compliance with security baselines and configuration standards. - Maintain and update internal documentation, including onboarding procedures, contact directories, and software licensing records. - Generate and deliver regular reports on onboarding status, ticket metrics, and inventory levels to support IT leadership decision-making. - Support team operations by scheduling meetings, preparing agendas, and documenting/distributing meeting minutes and action items. Qualifications - High School level reading, writing, and analytical skills; Minimum of 1 year experience - Experience in IT operations, onboarding coordination, help desk support, or administrative scheduling roles. - Familiarity with ticketing systems (e.g., ServiceNow) and identity/access management processes. - Working knowledge of Microsoft 365, Active Directory, and MFA setup. - Experience with asset management systems and device deployment tools (Intune, MDT, Autopilot preferred). - Strong organizational skills with the ability to manage multiple priorities and high-volume scheduling. - Excellent communication and customer service skills. - Ability to maintain accuracy, compliance, and documentation standards in a fast-paced environment. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Additional Job Description Your Impact The PROvider Specialist is primarily responsible for completing specific activities in support of a defined Provider Management model. This includes conducting business and other performance-related business discussions with Independent Service Providers. The PROvider Specialist will compile data to organize packets for business reviews, reviewing documentation submitted by Service Providers, sending out business review invitations and required documents to Providers and Lowe's stakeholders, capturing feedback/actions from business reviews, recapping, tracking, and following up on required action plans. The PROvider Specialist will need to have foundational knowledge of Power BI, SPM, IMS, performance reporting, phone and computer systems, and be familiar with the contents of the Lowe's Services Agreement (LSA). To be successful, the individual in this role uses various systems to complete work and must be able to learn and utilize new systems and tools with training. In addition, this individual will need to be able to adapt to rapidly evolving business needs. What You Will Do - Works within the system-based work queue to identify activities ready for review. - Prepares for business reviews ahead of scheduled dates for reviewing performance reporting - Compile and review materials needed to prepare for PROvider business reviews - Communicates with Independent Service Providers ahead of schedule business reviews - Organizes and sends out invitations and the required documents to PROviders and Stakeholders - Captures feedback, takeaways, and other important notes during business reviews to recap for stakeholders - Tracks and follows up on activities requiring actions - Draws from experience supporting the program to offer ways to improve the Provider experience. - Being friendly and professional in engaging PROviders. - Keeps all reporting, packets, and files organized and accessible - Leads business reviews by discussing Provider performance metrics, feedback, and other relevant business topics - Execute daily and weekly assigned job duties Required Qualifications - High school diploma or GED, General Education, or equivalent years of experience in lieu of education requirement, if applicable - Up to 1 Year Experience in a call center, office administrative, high-volume retail, service support, or similar work environment. - If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position Preferred Skills/Education - Other Associates or a Bachelor's Degree in a related field - Experience in the remodeling or construction industry, Lowe’s store experience - Experience using CRM (Customer Relationship Management) tool, MS Word, MS Excel, and MS Outlook. Benefits - 401 (k) with up to 4.25% match - Discounted Employee Stock Purchase Plan (15% discount on strike price) - Tuition-Free Education - 10-week Maternity/Parental Leave - 10% Associate Discount For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Pay Range: $20.67 - $34.52 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Deine Aufgaben - Strategisches FiBu-Onboarding: Du übernimmst neue, komplexe Mandate in der Startphase, strukturierst die Finanzbuchhaltung fachlich sowie technisch neu und sicherst eine erstklassige Datenqualität von Beginn an. - Prozessoptimierung & Schnittstellen: Du analysierst die vor- und nachgelagerten Buchhaltungsprozesse auf Mandantenseite und implementierst automatisierte Workflows sowie digitale Schnittstellen. - Fachlicher Sparringspartner: Sobald die Buchhaltung "auf die Gleise gesetzt" ist, übergibst du das Mandat an das Team und bleibst intern sowie extern der erste Ansprechpartner für prozessuale Optimierungen in der FiBu. - Beratung auf Augenhöhe: Du agierst als souveräner Berater gegenüber unseren Mandanten, verstehst deren unternehmerische Prozesse und übersetzt diese in digitale Buchhaltungslösungen. - Innovation & KI: Du evaluierst und implementierst neue technologische Standards (insbesondere im Bereich KI-gestützter Buchhaltung) um manuelle Routineaufgaben konsequent zu eliminieren. Dein Profil - Fokus Finanzbuchhaltung: Du bist Steuerberater, Bilanzbuchhalter, Steuerfachwirt oder erfahrener Steuerfachangestellter (m/w/d) mit einer tiefen Leidenschaft für die Finanzbuchhaltung und Prozessgestaltung. - Digitale DNA: Du hast eine hohe Affinität für IT-gestützte Prozesse und arbeitest gerne an der Spitze der technologischen Entwicklung (Automatisierungstools, KI-Anwendungen). - Beratungskompetenz: Du verbindest fachliche Tiefe in der FiBu mit einem sicheren Auftreten. Du kannst komplexe Abläufe verständlich vermitteln und überzeugst durch Empathie und Geduld im Umgang mit Mandanten. - Unternehmerisches Mindset: Du verstehst die betriebswirtschaftlichen Abläufe hinter den Zahlen, denkst lösungsorientiert und handelst mit dem notwendigen Pragmatismus. - Struktur & Genauigkeit: Du liebst es, Ordnung in komplexe Datenberge zu bringen und Prozesse eigenverantwortlich auf ein neues Level zu heben. Das erwartet dich bei uns - Absolute Flexibilität: Bei uns gibt es keine fixen Bürotage. Du entscheidest selbst, von wo aus du arbeitest – Homeoffice ist unbeschränkt möglich. - Technologische Vorreiterrolle: Wir arbeiten konsequent digital und setzen auf modernste KI-Lösungen, um die Finanzbuchhaltung effizienter und smarter zu machen. - Freiraum statt Micromanagement: Wir vertrauen auf dein Können. Du gestaltest deine Arbeitsweise und die Onboarding-Prozesse der Mandate völlig eigenständig. - Kultur auf Augenhöhe: Du arbeitest in einem tollen, wissbegierigen Team, das Stillstand hasst und technologische Neuerungen liebt. Wir pflegen ein wertschätzendes Du, flache Hierarchien und eine Kommunikation ohne bürokratische Hürden. - Zukunftssicherer Arbeitsplatz: Du arbeitest in einer Kanzlei, die den digitalen Wandel nicht nur mitmacht, sondern aktiv gestaltet. Warum NEUPLANER?