About the role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment. Responsibilities - Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge Kubernetes GPU clusters; ensure swift and effective solutions every time. - Become a product expert in our GPU Cluster service, serving as the last line of technical defense before issues are escalated to Engineering and Product teams. - Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction. - Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together’s roadmap (e.g., future models to support) - Maintain detailed documentation of system configurations, procedures, troubleshooting guides, and FAQs to facilitate knowledge sharing with team and customers. - Be flexible in providing support coverage during holidays, nights and weekends as required by business needs to ensure consistent and reliable service for our customers. Requirements - 3+ years of experience in a customer-facing technical role with at least 1 year in a support function in AI or supporting a mission-critical API in SaaS - Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments. - Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. - Foundational understanding in the installation, configuration, administration, troubleshooting, and securing of compute clusters. - Complex technical problem solving and troubleshooting, with a proactive approach to issue resolution - Ability to work cross-functionally with teams such as Sales, Engineering, Support, Product and Research to drive customer success. - Strong sense of ownership and willingness to learn new skills to ensure both team and customer success. - Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders. - Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization. About Together AI Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure. Compensation We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is: $160,000-230,000K + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge. Equal Opportunity Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our Privacy Policy at https://www.together.ai/privacy

Role Description American Specialty Health Incorporated is seeking a Customer Service Representative to join our Customer Service-Clinical department. The primary function of this position is to answer incoming calls from Providers, Members, and Health Plans, assisting callers with a wide range of topics from benefit information to problem resolution. Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you to have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed; 100 down/20 up is recommended to support higher quality video meetings. Responsibilities - Receives and responds to incoming telephone calls. - Answer incoming calls/chats and outgoing calls in a professional, accurate, timely, and courteous manner. - Communicates professionally at all times. - Ascertain the nature of the call and record information in the ASH proprietary systems. - Look up caller information using proprietary ASH systems and provide information to the caller. - Forward logs requiring further research to the appropriate department. - Utilize appropriate resources, including those online, to provide timely responses. - Manage time to ensure calls are answered within required timeframes and appropriate follow-up is done in a timely manner. - Meet or exceed minimum key job accountabilities established for the Customer Service Representative position. - Maintains safe, secure, and healthy work environment by following all legal and compliance requirements. - Complete all ASH and CSS trainings timely. - Attends weekly staff and other meetings to discuss issues and foster teamwork among department personnel. - Responds to requests for internal and external customers and/or clients, as required. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - High School Diploma or GED certificate required. - 1 year experience performing customer service duties; inbound call center experience preferred. - Basic computer skills. - Strong verbal communication skills. - Ability to utilize and maneuver in multiple systems during a single interaction. Requirements - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Benefits - Primarily sedentary, able to sit for long periods of time. - Ability to see, speak, and hear other personnel and/or objects. - Ability to communicate both in verbal and written form. - Ability to travel within and around the facility or Work from Home (WFH) environment. - Capable of using a telephone, computer keyboard, and mouse. - Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment.

Role Description As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about: - Coverage - Policy endorsements - Certificates - Binders - Billing - Policy modifications Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries. Location: Remote Qualifications - Must be at least 18 years old. - High school diploma or GED equivalent required. - 1-2 years of relevant work experience. - Must have open availability during operating hours. Requirements - Ability to navigate system tools to search for answers & information. - Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion. - Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance. - Able to complete collegiate-level coursework to prepare for the state exam. - Strong organizational skills. Benefits - $17-$19/H. - Enjoy 100% paid professional training. - Comprehensive benefits including medical, dental, and vision. - Wellness Benefits, including our Employee Assistance Program. - 401 (k) with company matching. - Paid Time Off. - Employee Discounts. - Career Growth, 93% of managers promoted within! - Extra earnings through bonus programs and referrals.

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Please submit resumes/CVs in English. Responsibilities - Technical guidance and documentation of customer and Field Service Engineer calls placed with the Uptime Service Center. - Remote diagnostic evaluations of MI-SPECT and equipment. - Identify problems and provide action plans for highly complex problems and incidents to aid field representatives in finding solutions. - Preempt potential problems and provide effective solutions. - Seek assistance from internal partners for issues that reach beyond assigned product area. - Work with minimal direction from management. - Independently identify issues or problems, perform research, develop, deploy, and delegate corrective actions. - Mentor and provide technical operational leadership to TST 1, TST 2. - Contribute to the dissemination of product knowledge. - Provide support to the Operations Manager in the development and implementation of research designed to collect and report product or site-specific information. - Proficient skills in typing and Outlook, Excel, Word, and other job-critical applications. - Drive individual KPIs and Onsite to Online strategy to meet the needs of the customer/business. - Create an open, supportive environment consistent with the culture of Service Based Leadership. - Must be willing to be on call and work rotating weekends/holidays. - This is a 1st shift position. Qualifications - Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience). - Technical proficiency in repair of Siemens MI SPECT equipment of 8 years. - Firm knowledge of DICOM, networking, and computer use of Microsoft products. - Travel required for customer meetings and technical repair 10%. - English speaking a must. Requirements - Clinical operation of MI-SPECT. - Knowledge of CT theory and operations. - Experience in peer coaching, technical support role, and SAP. - Remote, NAM/LAM or Canada region position. - Spanish & French a plus. - Must be able to work a shift between the hours of 1100 – 2000 U.S. Eastern Time Zone. Benefits - Medical insurance. - Dental insurance. - Vision insurance. - 401(k) retirement plan. - Life insurance. - Long-term and short-term disability insurance. - Paid parking/public transportation. - Paid time off. - Paid sick and safe time. Company Description We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.