Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis Professional Services seeks a Strategic Advisor to support business development, capture strategy, and technical solutioning for enterprise IT operations and managed services opportunities with the U.S. International Development Finance Corporation (DFC). The position will be based remotely in the continental United States. Dexis supports U.S. Government clients in delivering complex programs worldwide, including program management, monitoring and evaluation, and operational support in highly regulated and data-driven environments. This role will provide strategic guidance to strengthen positioning, technical approaches, and engagement strategies aligned to DFC’s IT environment, governance model, and performance requirements across all task areas. Responsibilities - Provide strategic guidance on capture efforts related to enterprise IT operations and managed services - Advise on technical approaches across ITSM (ServiceNow), service desk operations, infrastructure and cloud (Azure/M365), network operations, and IT asset management - Support development and refinement of proposal content and technical narratives aligned with DFC requirements - Provide insight into client priorities, stakeholder dynamics, governance structures, and procurement trends - Leverage networks and institutional knowledge to inform Dexis’ understanding of DFC OIT operations and decision-making - Identify risks, gaps, and opportunities in proposed technical and management approaches - Support development of win themes, competitive positioning, and teaming strategies - Assess incumbent performance and competitor approaches to inform capture strategy - Review proposal drafts and provide targeted, actionable feedback - Contribute to strengthening client engagement and market positioning within the federal IT services domain Qualifications - Minimum 12 years of experience supporting U.S. Government IT programs - Experience with DFC, Department of State, or similar federal civilian agencies strongly preferred - Experience in enterprise IT operations, managed services, or IT modernization programs - Expertise in one or more areas: ITSM/ServiceNow, cloud and infrastructure operations, network operations, cybersecurity, or Zero Trust architecture - Demonstrated experience providing strategic, capture, or technical advisory support for federal IT services opportunities Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.

Role Description The Pricing Operations Specialist is responsible for deploying & maintaining pricing strategies for memberships, personal training, and special offers in the company's pricing application. This role administers promo code requests and provides support to club and corporate staff on pricing related questions. Works cross functionally with business partners to ensure clear field communication and implementation of pricing strategies, new membership policies and programs. Supports the Revenue Management team with pricing analytics relating to performance trends of key company metrics. Also leads product, pricing and promotion ad hoc projects as needed. Essential Duties & Responsibilities - Product, Pricing and Promotions Operations: - Understand overall strategy regarding company offerings (products, pricing, promotions) to execute system changes. - Log products, pricing and promotions (membership, personal training, special offers) into the company's pricing tool. - Maintain Revenue Management files for accurate recording of price changes and historical pricing. - Generate internal reports based on the company's pricing tool to service Revenue Management and other business partners. - Consult with field leaders regarding pricing questions or issues. - Act as main point of contact for the Pricing inbox and work cross functionally to resolve issues. - Operate and maintain the pricing systems and process, working closely with IT/Tech department. - Pricing Analysis: - Conduct quantitative and qualitative research, including industry/competitor studies. - Execute reporting to analyze performance around various programs and generate ad hoc reports for stakeholders. - Provide analytical support to department and develop recommendations based on qualitative and quantitative factors. - Project Management: - Lead the rollout of product, pricing, and promotion initiatives, managing timelines and measuring performance. Qualifications - Skilled in the use of Microsoft Excel, Word and Power Point. - High degree of accuracy in work product; ability to audit own and others' work for accuracy. - Detail oriented with high attention to formatting and presentation. - Excellent written and verbal communication skills; ability to make presentations. - Ability and desire to deliver work independently and autonomously. - Ability to manage multiple assignments simultaneously and set priorities. - Strong analytical and problem-solving skills. - Comfortable learning new systems and technologies. - Flexible, responsive, and collaborative. Requirements - Bachelor's degree in business (or relevant subject matter), or equivalent work experience. - 3+ years of work experience in a corporate/administrative setting. Preferred Knowledge, Skills & Abilities - Knowledge of project management tools. - Prior experience with Anaplan pricing tool. - Passion for the fitness/wellness industry. - Experience in multi-unit retail or fitness industry. - Experience building and maintaining Excel reports. - Experience working with pricing/revenue management systems. Physical Demands/ Environmental Conditions - Standard office environment with extended periods of computer work. - Weekend and evening hours may be required. Travel Requirement - Remote position; occasional travel to Headquarters (Carlsbad, CA), Los Angeles (CA), Texas (Dallas) or other destinations to meet in a team environment. Benefits - Paid time off. - Medical and dental coverage. - 401k with match for qualifying positions. - Free gym membership. - Discounts on products and personal training. - Variety of Employee Resource Groups for community events both in-person and virtually.

Industry Healthtech / Healthcare Operations Work Arrangement Remote — fully virtual Job Type Full-time Work Schedule 8-hour shift within 8:00 AM–6:00 PM Eastern Time (ET) Workdays: TBC Locations Philippines About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a fast-growing healthtech startup building the operational and technology infrastructure that enables independent nurse practitioners to launch and scale their own clinical practices. Operating across multiple care verticals, the company is rapidly expanding its clinic network and investing in systems that improve patient experience, provider efficiency, and operational scalability. Role Overview This role is a hybrid of virtual front desk operations and care coordination within a fast-paced, early-stage healthtech environment. You will serve as the primary point of contact for patients while ensuring that all operational workflows—from scheduling to billing—run smoothly and efficiently. You will take ownership of inbound communications, patient intake, and follow-ups, while also managing critical care coordination tasks such as lab tracking, referrals, and insurance processes. Beyond execution, you will help document and standardize workflows, contributing to the systems that will support the company’s long-term scale. This is a highly autonomous, execution-heavy role that requires strong communication, attention to detail, and a proactive mindset. The ideal candidate thrives in ambiguity, takes initiative without waiting for direction, and is comfortable working closely with leadership in a high-growth startup environment. Your Impact You will build and maintain a reliable virtual front desk that ensures every patient interaction is handled promptly and professionally. - You will improve operational efficiency by tracking and closing all care-related loops, reducing missed follow-ups and delays. - You will contribute to revenue integrity by supporting accurate scheduling, billing coordination, and timely payment collection. - You will help define scalable operations by documenting SOPs and identifying workflow improvements. - You will play a key role in delivering a high-quality patient experience that drives satisfaction and retention. Core Responsibilities Virtual Front Desk and Inbound Patient Communications – 35% - Answer and triage all inbound patient calls within operational hours - Respond to patient inquiries via email and text with professionalism and empathy - Gather relevant patient information to support provider preparation - Convert inbound inquiries into scheduled appointments and ensure timely responses Patient Scheduling and Intake Coordination – 25% - Manage appointment scheduling, rescheduling, confirmations, and cancellations - Onboard patients into the EHR and ensure completion of intake requirements - Verify insurance eligibility and confirm payment methods on file - Collect copays and follow up on missing patient information prior to visits Care Coordination and Open-Loop Management – 20% - Track and follow up on labs, referrals, pharmacy issues, and documentation - Proactively contact patients to resolve outstanding care-related items - Coordinate with billing teams on claims and discrepancies - Follow up on unpaid balances and ensure timely resolution SOP Development and Workflow Documentation – 15% - Create and maintain SOPs for core operational workflows - Standardize communication templates and scripts - Provide feedback to improve internal systems and processes - Document workflows in real time to support scalability Reporting and Operational Oversight – 5% - Compile monthly performance reports from the EHR - Identify operational bottlenecks and recommend improvements

Industry Healthtech / Healthcare Operations Work Arrangement Remote — fully virtual Job Type Full-time Work Schedule 8-hour shift within 8:00 AM–6:00 PM Eastern Time (ET) Workdays: TBC Locations Philippines About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a fast-growing healthtech startup building the operational and technology infrastructure that enables independent nurse practitioners to launch and scale their own clinical practices. Operating across multiple care verticals, the company is rapidly expanding its clinic network and investing in systems that improve patient experience, provider efficiency, and operational scalability. Role Overview This role is a hybrid of virtual front desk operations and care coordination within a fast-paced, early-stage healthtech environment. You will serve as the primary point of contact for patients while ensuring that all operational workflows—from scheduling to billing—run smoothly and efficiently. You will take ownership of inbound communications, patient intake, and follow-ups, while also managing critical care coordination tasks such as lab tracking, referrals, and insurance processes. Beyond execution, you will help document and standardize workflows, contributing to the systems that will support the company’s long-term scale. This is a highly autonomous, execution-heavy role that requires strong communication, attention to detail, and a proactive mindset. The ideal candidate thrives in ambiguity, takes initiative without waiting for direction, and is comfortable working closely with leadership in a high-growth startup environment. Your Impact You will build and maintain a reliable virtual front desk that ensures every patient interaction is handled promptly and professionally. - You will improve operational efficiency by tracking and closing all care-related loops, reducing missed follow-ups and delays. - You will contribute to revenue integrity by supporting accurate scheduling, billing coordination, and timely payment collection. - You will help define scalable operations by documenting SOPs and identifying workflow improvements. - You will play a key role in delivering a high-quality patient experience that drives satisfaction and retention. Core Responsibilities Virtual Front Desk and Inbound Patient Communications – 35% - Answer and triage all inbound patient calls within operational hours - Respond to patient inquiries via email and text with professionalism and empathy - Gather relevant patient information to support provider preparation - Convert inbound inquiries into scheduled appointments and ensure timely responses Patient Scheduling and Intake Coordination – 25% - Manage appointment scheduling, rescheduling, confirmations, and cancellations - Onboard patients into the EHR and ensure completion of intake requirements - Verify insurance eligibility and confirm payment methods on file - Collect copays and follow up on missing patient information prior to visits Care Coordination and Open-Loop Management – 20% - Track and follow up on labs, referrals, pharmacy issues, and documentation - Proactively contact patients to resolve outstanding care-related items - Coordinate with billing teams on claims and discrepancies - Follow up on unpaid balances and ensure timely resolution SOP Development and Workflow Documentation – 15% - Create and maintain SOPs for core operational workflows - Standardize communication templates and scripts - Provide feedback to improve internal systems and processes - Document workflows in real time to support scalability Reporting and Operational Oversight – 5% - Compile monthly performance reports from the EHR - Identify operational bottlenecks and recommend improvements