Freeosk

• The Associate Product Manager helps turn ideas into execution by supporting discovery, planning, coordination, and delivery of product initiatives across Freeosk’s platform. • This role partners closely with Product, Technology, and cross‑functional stakeholders to bring clarity to complex problems, translate insights into requirements, and keep initiatives moving forward. • Through strong analytical thinking, documentation, and coordination, this role improves visibility, alignment, and execution across the product development process. • Over time, the Associate Product Manager builds deep platform knowledge and grows into increased ownership of product initiatives and product areas that directly impact business outcomes and customer experiences. • Support product discovery by gathering, analyzing, and synthesizing stakeholder, user, and operational inputs. • Translate product initiatives into clear requirements, user stories, and structured work that enables efficient development. • Coordinate execution across Product, Technology, and business stakeholders to maintain alignment and momentum. • Monitor progress, dependencies, and risks, using data and context to surface issues early and support successful delivery. • Support product testing, launch readiness, and ongoing documentation of product knowledge and workflows.

• Ensure third‑party and direct field staff are set up for success each week through clear instructionals, voicemail scripts, scheduling, and program readiness • Maintain timely, proactive communication with field partners and internal teams; troubleshoot and resolve issues with urgency • Analyze service execution and performance data to identify trends, risks, and opportunities for improvement • Proactively implement corrective actions and support training efforts to improve execution of the Freeosk platform • Develop and document repeatable best practices for internal teams and external partners • Support new product launches and new retail network implementations by ensuring seamless integration with field operations processes • Participate in monthly and quarterly business reviews, offering insights on performance and opportunities for improvement

• Maintain a steady cadence of LinkedIn content that responds to industry conversations and reinforces Freeosk’s point of view. • Create clear, well-designed one-pagers and sell sheets to support retailer and RMN conversations. • Develop website content (white papers, POVs, explainers) that reflects current strategy and market relevance. • Proactively identify relevant topics, moments, or content hooks aligned to Freeosk’s audience. • Bring forward ideas for original or reactive content without requiring full briefs.

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners – among them Fortune 100 Consumer Packaged Goods companies – and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk’s program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor’s Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position. Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events