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Integration Analyst – Junior

AnalystAnalystFull TimeRemoteJuniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

111 days ago

Salary

0

Seniority

Junior

PortugueseSQLTableau

Job Description

Integration Analyst – Junior

FCamara Consulting & Training

• Support the implementation, deployment and maintenance of technology projects (CRM and CX platforms) • Configure and parameterize tools (surveys, flows, automations, triggers) • Gather requirements, translate business needs into technical requirements and support squads in product evolution • Structure analyses, turn data into actionable insights and generate recommendations to improve processes • Document processes and procedures, ensuring quality and traceability • Work in partnership with technical and business teams, aligning expectations and prioritizing deliverables

Job Requirements

  • Preferably degree in technical fields, technology, engineering, business administration or related areas
  • Previous experience implementing and deploying technology projects (CRM, CX platforms such as Salesforce, SAP, Qualtrics, Medallia)
  • Experience configuring tools (e.g., surveys, flows, automations, triggers)
  • Ability to translate business needs into technical solutions
  • Analytical profile with the ability to structure analyses and generate actionable insights
  • Experience with Excel/Sheets (intermediate or advanced)
  • Nice to have: Experience with CX/EX, NPS, and customer journey
  • Knowledge of BI (Power BI, Tableau) or SQL
  • Experience with system integrations
  • Intermediate English (reading, using systems and participating in basic meetings)

Benefits

  • Flexibility for learning
  • Opportunity to structure analyses
  • Collaboration with business and technology teams on high-impact projects
  • Opportunity to document processes

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