• Run Academy operations end-to-end: coordinate onboarding, logistics, attendee tracking, and communications for Academy offerings (including coaching, live trainings, and peer groups) • Protect data quality: keep records accurate, current, and standardised across Academy systems so reporting and follow-through are dependable • Keep execution consistent: use checklists and defined workflows to ensure programs launch and run the same great way, every time • Spot issues early: notice gaps, exceptions, and operational breakdowns — and surface patterns so we can fix root causes • Support automation readiness: maintain clean inputs and structured data that enable future automation and AI-driven workflows • Document repeatable processes: capture “how we do the work” using approved templates so knowledge is clear, shareable, and scalable • Help test improvements: support validation of new workflows, forms, and system updates to ensure changes stick and outcomes improve • Identify automation candidates: flag repetitive manual tasks and process friction points that are ideal for automation • Coordinate across teams: manage requests to and from cross-functional partners (Sales, Enablement, Training, and more) with clarity and follow-through • Support admin and reporting: process orders, assist with basic reporting, and keep intake/tracking organised and timely • Keep guidance current: update SOPs, checklists, and operational guides as processes evolve

Overview Regional Manager, Field Operations (Remote) About Us: Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. Why Work at Matrix? - The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members. - A chance to work with great people on exciting projects. - Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members. - Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. Responsibilities About the role: Type: Full Time Salaried Compensation: $95,000-$100,000; 10% bonus Location: Fully Remote, must be in the United States Hours: Full Time Days Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. What to Expect: The Regional Manager will be responsible for guiding teams to meet performance expectations, overseeing resource allocation, and implementing process improvements that drive patient care and organizational goals. This role requires strong leadership, data-driven decision-making, and an ability to foster a collaborative work environment by partnering with the clinical excellence and operational support teams. Strategic Leadership & Organizational Impact: Lead and manage assigned clinical teams, ensuring they meet or exceed job expectations and organizational goals. Motivate and guide teams to foster a collaborative and supportive work environment, driving high performance and quality patient care. Establish and monitor team performance metrics, providing regular feedback and coaching to ensure continuous improvement and accountability. Implement performance management strategies, including setting clear goals, conducting performance reviews, and developing action plans for underperforming team members. Address and resolve conflicts within teams while promoting a positive and constructive work environment. Resource Allocation & Operational Efficiency: Ensure appropriate allocation of staff and resources to meet patient outreach needs and optimize clinical productivity. Identify opportunities to streamline workflows and implement best practices that enhance team efficiency and effectiveness. Lead change initiatives, helping teams adapt to new processes, systems, or operational practices smoothly and effectively. Risk Management & Strategic Planning: Identify potential risks within operations and develop strategies to mitigate them, ensuring continuity and safety in patient care. Use data insights to assess trends, outcomes, and areas needing improvement, driving strategic changes to operational and clinical practices. Process the financial implications of operational decisions, ensuring long-term sustainability and cost-efficiency. Data-Driven Decision Making: Gather and assess data to track key performance indicators (KPIs) and evaluate the effectiveness of clinical production, capacity and operational initiatives. Implement quality improvement initiatives based on data, ensuring compliance with clinical standards, regulations, and best practices. Utilize critical thinking to interpret data, identify issues, and develop strategic solutions to enhance patient care and operational performance. Communication & Stakeholder Engagement: Establish processes for disseminating business needs and gather feedback from clinical staff and business partners to inform adjustments in operational practices. Facilitate clear and effective communication among team members, stakeholders, and external partners, ensuring alignment with organizational goals and transparency in operations. Work effectively with internal teams to coordinate resources and deliver comprehensive solutions. Identify challenges and develop solutions to meet client needs and drive program success. Qualifications Qualifications: - Bachelor’s degree in Nursing, Healthcare Administration, Business, or a related field (Master’s degree preferred). - Minimum of 5 years of management experience in a healthcare or clinical setting, with a proven track record of leadership. - Strong understanding of clinical operations, resource allocation, and compliance with healthcare standards and regulations. - Demonstrated experience in change management and leading teams through process improvements or system transitions. - Excellent communication, conflict resolution, and leadership skills. - Proficiency in data analysis, strategic planning, and operational performance management. Knowledge, Skills, and Abilities: - Leadership and team-building skills with the ability to motivate and guide clinical teams to success. - Analytical mindset with the ability to use data to drive operational decisions and quality improvement. - Strong problem-solving skills, able to identify risks and develop mitigation strategies. - Ability to balance operational efficiency with patient care needs and financial sustainability. - Excellent communication skills to engage with staff, stakeholders, and external partners effectively. - Ability to effectively manage uncertainty and make decisions in situations where all information is not available or clear. Staying calm under pressure, being flexible, and navigating through complex, unclear, or rapidly changing situations with confidence and sound judgment. Supervisory Responsibility: Yes Our Culture: - We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. - We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. - We encourage and celebrate collaboration. - We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.

• Support day-to-day execution and growth of retail business across brick-and-mortar channels • Conduct product and market analysis • Build pricing strategies and monitor market pricing • Consolidate invoices and POs for retail accounts • Manage replenishment orders and track timelines • Prepare monthly analytics and reporting • Communicate with design, buyers, brokers, vendors, and internal teams

• Responsible for different aspects of the day-to-day operations of Celcuity’s field teams including Sales, Market Access, Marketing and Medical Affairs. • Responsible for working with field team and external vendors to implement, maintain and provide support for CRM. • Responsible for CRM analytics for internal stakeholders. • Manages field enablement programs including credentialing, vehicle reimbursement and field sponsorships. • Work with external vendor, field team leadership, legal/compliance and IT to implement CRM. • Work with vendor to develop training materials and assist in ongoing training to new field employees post launch. • Responsible for developing ongoing CRM roadmap and working in partnership with stakeholders and vendor to implement periodic enhancements and changes to CRM as needed. • Collaborate with Celcuity IT to implement help-desk support for CRM and other field technology and respond to CRM specific help desk requests as needed. • Responsibility for developing and implementing call reporting to track sales force call activity. • Work with external vendors to integrate CRM with other business systems (i.e. promotional material ordering, speaker bureau, sunshine reporting etc.). • Work with Associate Director Sales Analytics to pull through updates in customer targeting to CRM. • Support marketing in pull-through of digital assets into CRM as required. • Initiate relationship with field credentialing vendor, stand up credentialing office, and provide field support for the credentialing program. • Responsible for standing up Celcuity’s vehicle reimbursement program. Work with external vendor, field leadership, and Finance colleagues to develop program, document policies and roll out program to field employees. • Develop training materials for vehicle program and perform training on a periodic basis as needed in addition to at launch. • Responsible for working with RxVantage to stand up program as needed for Field Sales team. • Partner with HR and Celcuity IT to develop a field onboarding process. Represent Sales Operations during onboarding and execute training on systems, policies and processes in coordination with Sales and Marketing Operations colleagues. • Manage operational processes related to ongoing field territory alignments and ensure pull through to reporting and incentive compensation. • Manage projects related to sales force sizing/balancing for all field teams. Ensure all systems and individuals have access to territory alignment and map deliverables. • Manage process of ongoing alignment exceptions, primary address requests and apportionments. Ensure pull-through to reporting and incentive compensation. • Develop system and process for field sponsorships and grants. Implement system, train team and own process in coordination with field leadership, Celcuity IT and finance.