About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier’s Clinical Solutions portfolio. Our team is highly collaborative, solutions-oriented, and committed to continuous improvement. We focus on driving measurable value for our customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination of project management expertise, technical acumen, and customer engagement skills to ensure successful deployments and sustained product adoption. As a key customer-facing partner, the Implementation Analyst manages complex, multi-stakeholder implementation projects, including coordination of EHR integrations and technical workflows. The role involves working closely with clinical, operational, and IT stakeholders to align product capabilities with organizational goals, optimize workflows, and ensure seamless system integration. Key Responsibilities - Lead the end-to-end implementation lifecycle for Elsevier Clinical Solutions products, from project initiation through go-live and transition to Customer Success - Develop and manage comprehensive project plans, including timelines, milestones, risk mitigation strategies, and stakeholder communication plans - Serve as the primary point of contact for customers during implementation, managing multiple concurrent, high-complexity projects - Drive effective stakeholder engagement across clinical leadership, IT teams, project managers, and administrative staff - Provide subject matter expertise on product functionality, workflows, and best practices to support successful adoption - Facilitate requirements gathering, workflow analysis, and solution design, ensuring alignment with customer objectives - Coordinate and support EHR integration efforts, including understanding of HL7 interfaces, data workflows, and interoperability requirements - Deliver training and education tailored to diverse user groups to promote strong product adoption and utilization - Proactively identify, manage, and escalate risks, issues, and change requests to ensure project success - Collaborate cross-functionally with Product, Technology, Content, Sales, Account Management, and Customer Success teams to address customer needs and improve implementation processes - Develop and maintain customer-specific documentation, implementation artifacts, and best practice resources - Contribute to the continuous improvement of implementation methodologies, tools, and internal knowledge sharing Requirements - Background in Business, Healthcare Administration, Information Technology, or a related field - Experience in software implementation, project management, customer success, or related roles, preferably in healthcare or health IT - Demonstrated experience managing complex, multi-stakeholder implementation projects - Experience supporting or coordinating EHR integrations, including familiarity with HL7, interoperability concepts, and healthcare IT environments - Strong project management skills, including planning, execution, risk management, and stakeholder communication - Proven ability to drive customer engagement, adoption, and satisfaction throughout the implementation lifecycle - Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences - Highly organized with the ability to manage multiple priorities and projects simultaneously - Strong problem-solving skills with a proactive, solutions-oriented mindset - Ability to work collaboratively across cross-functional teams in a matrixed organization - Willingness to travel as needed (up to 25%) U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier’s Clinical Solutions portfolio. Our team is highly collaborative, solutions-oriented, and committed to continuous improvement. We focus on driving measurable value for our customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination of project management expertise, technical acumen, and customer engagement skills to ensure successful deployments and sustained product adoption. As a key customer-facing partner, the Implementation Analyst manages complex, multi-stakeholder implementation projects, including coordination of EHR integrations and technical workflows. The role involves working closely with clinical, operational, and IT stakeholders to align product capabilities with organizational goals, optimize workflows, and ensure seamless system integration. Key Responsibilities - Lead the end-to-end implementation lifecycle for Elsevier Clinical Solutions products, from project initiation through go-live and transition to Customer Success - Develop and manage comprehensive project plans, including timelines, milestones, risk mitigation strategies, and stakeholder communication plans - Serve as the primary point of contact for customers during implementation, managing multiple concurrent, high-complexity projects - Drive effective stakeholder engagement across clinical leadership, IT teams, project managers, and administrative staff - Provide subject matter expertise on product functionality, workflows, and best practices to support successful adoption - Facilitate requirements gathering, workflow analysis, and solution design, ensuring alignment with customer objectives - Coordinate and support EHR integration efforts, including understanding of HL7 interfaces, data workflows, and interoperability requirements - Deliver training and education tailored to diverse user groups to promote strong product adoption and utilization - Proactively identify, manage, and escalate risks, issues, and change requests to ensure project success - Collaborate cross-functionally with Product, Technology, Content, Sales, Account Management, and Customer Success teams to address customer needs and improve implementation processes - Develop and maintain customer-specific documentation, implementation artifacts, and best practice resources - Contribute to the continuous improvement of implementation methodologies, tools, and internal knowledge sharing Requirements - Background in Business, Healthcare Administration, Information Technology, or a related field - Experience in software implementation, project management, customer success, or related roles, preferably in healthcare or health IT - Demonstrated experience managing complex, multi-stakeholder implementation projects - Experience supporting or coordinating EHR integrations, including familiarity with HL7, interoperability concepts, and healthcare IT environments - Strong project management skills, including planning, execution, risk management, and stakeholder communication - Proven ability to drive customer engagement, adoption, and satisfaction throughout the implementation lifecycle - Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences - Highly organized with the ability to manage multiple priorities and projects simultaneously - Strong problem-solving skills with a proactive, solutions-oriented mindset - Ability to work collaboratively across cross-functional teams in a matrixed organization - Willingness to travel as needed (up to 25%) U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

• Responsible for performing planning activities and developing strategies for the procurement of goods, ensuring compliance with current procurement regulations and optimizing supply processes. • Conduct studies of prior procurement to identify opportunities for improvement. • Gather and validate requirements with requesting departments. • Define the scope and object of procurements. • Analyze market aspects and define purchasing strategies. • Prepare technical reports and opinions on adopted strategies. • Monitor bidding and contracting processes.

• Experience in writing complex SQL queries and experience with any data visualization tool is preferable e.g., Tableau, Power BI. • Good exposure of Software Testing methodologies, Implementation of Data Lakes, Data warehouse/ETL projects, Big Data projects in On-Premises & Cloud Environments. • Experienced in SAS applications and Python Programming. • Ability to write SQL queries to conduct data validations and probe quality issues with data. • Experience in Project Delivery Methodologies: SDLC, Iterative, Agile, Scrum, Kanban. • Experience in ALM Tools like JIRA, TFS (Azure Devops) & Confluence. • Knowledge on data quality fundamentals and data governance concepts. • Hands-on experience with all levels of testing includes Smoke Testing, Integration Testing, System Testing and Regression Testing. • Knowledge of PL-SQL, PySpark & SQL, on framing and tuning the Queries so that it covers all the data scenarios. • Accountable for high quality and on time delivery for task assigned. • Good knowledge in MS Office Tools. • Tracking all software versions, features, bugs and validation efforts for all software created and/or modified by the Development teams. • Developing and utilizing test data sets. • Creating and executing manual test scripts which includes testing software applications for quality and functionality using defined validation protocol and testing techniques. • Creating associated validation documentation using defined documentation methods. • Working with application developers in resolving issues and retesting applications. • Good verbal and written communication. • Actively participates in the testing of new Clario products by: Developing test cases and study data Conducting testing for general testing Conducting testing for Clinical Services development tools Reporting testing and review anomalies, as appropriate, to the department head. • Actively participates in post-production product release testing by: Developing test cases Conducting regression and bug fix testing for Clinical Services. Report testing and review anomalies. • Secondary Responsibilities: Exploring new opportunities to add value to organization and departmental processes. Attending and participating in applicable company-sponsored training Reading, understanding, and adhering to organizational Standard Operating Procedures (SOPs) Establishing and enforcing departmental standards Exploring new opportunities to add value to organization and departmental processes. Helping others to accomplish results. Performing other duties as assigned. Attending and participating in applicable company sponsored training. Attending educational workshops and reviewing professional publications. Benchmarking state-of-the-art practices. Participating in professional societies. Keeping informed of changes in the regulatory environment and/or regulatory requirements.