Please Note: Internal Employees, please access the Jobs Hub in Workday to apply for the position. ABOUT US University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world. This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin. Employees must be available for collaboration during core hours from 10am to 3pm (PST). ABOUT THE ROLE Responsible for assisting the various teams in providing technical, administrative, and logistical support for online graduate and undergraduate courses. Provides support to the Learning Management System (LMS) users in the investigation, analysis, and resolution of all problems related specifically to the LMS and its integrated applications. Responsible for conducting accessibility and functionality audits, ensuring accessibility compliance of all newly developed courses.Receive general supervision from the Associate Director, Digital Learning. - General Supervision — indicates that the incumbent performs a variety of duties; some of which may be complex duties within established policy guidelines; and receives occasional supervision. POSITION DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Faculty and Student Support - Monitor the course triage and instructor support queue to ensure timely resolution of faculty and student requests - Provide technical and functional support for the LMS, assisting users with navigation, troubleshooting, and best practices. Test and evaluate LMS updates, and new functionalities and review results - Deliver advanced technical assistance by phone, email, and other channels for educational technologies (e.g. Kaltura, Zoom) and course-integrated tools - Support users in the use of licensed academic content and integrations (e.g. Films on Demand, Harvard Business Review, McGraw-Hill Connect, Pearson MyLab, Labsim, and Ucertify) - Coordinate with university departments and technical support teams to streamline issue resolution and enhance the faculty and student online learning experience - Perform course triage as needed by updating live courses, correcting content issues, and maintaining consistency across course components - Conduct copy out preparation checks each term to verify course readiness, addressing broken links, missing materials, tool integrations, textbook availability, syllabus alignment, gradebook configuration, due dates, rubrics, instructor resources, and accessibility compliance (ADA) Course Building/Instructional Design Support - Collaborate with instructional designers and/or faculty to upload documents, apply basic HTML coding, upload /build quizzes, build LTI integrations and incorporate audio and visual media - Conduct post-development User Experience (UX) design audit and remediation Accessibility Specialist - Conduct accessibility audits of online courses to ensure compliance with WCAG 2.2 standards. Utilize assistive technology and tools to identify non-compliance areas, providing remediation support as needed - Aid Instructional Designers, Faculty and Students registered with the Office of Accessible Education in formatting course materials for WCAG compliance. This may include but is not limited to formatting course documents and html coding pto ensure compatibility with screen readers and generating ADA compliant alt text, closed captions, and transcription for multimedia content Trainings - Provide training for faculty and students on the use of educational technologies including but not limited to LMS, Zoom, Kaltura, Google Drive, etc. This includes the following tasks: - Developing training materials and job aids - Writing scripts for asynchronous training development. - Leading synchronous trainings via Zoom. - Hosting “office hours” style support sessions. - Perform other duties, as assigned POSITION SPECIFICATIONS AND REQUIREMENTS: EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: - Bachelor’s degree in a related field or combination of experience and education - 1 to 3 years of experience in LMS, educational technology or instructional support - ADA compliance and training experience preferred ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: - Moderate to Advanced technical skills with Learning Management Systems (LMS) such as Brightspace, Strut, Blackboard, Moodle, Canvas, etc and other educational technologies. - Advanced knowledge of Web Content Accessibility Guidelines (WCAG) for online course delivery and proficiency in ensuring WCAG compliance using tools like G Suite (Google Products), Adobe Acrobat, and Microsoft Office Advanced skills with G Suite (Google Products), Adobe Acrobat, and Microsoft . - Proficiency in creating vtt files for closed captions and utilizing accessibility tools and techniques to create accessible digital content. - Experience in using and troubleshooting academic technologies, including LMS, video conferencing tools like Zoom, online collaboration platforms, and multimedia authoring software. - Familiarity with software applications commonly used in education, such as Microsoft Office Suite and Google Workspace, and providing support to users via email, phone and video conferencing technologies. - Strong analytical skills to troubleshoot software and hardware issues and provide technical support to faculty and students. - Versatility in both PC and Mac operating environments. - Excellent verbal and written communication skills to effectively convey technical information to faculty and students. - Ability to work independently and collaboratively in a team environment, demonstrating discretion and judgment within delegated authority. - Proven customer service skills, including handling problems, questions, conflicts, and suggestions with diplomacy and patience. Machines, Tools, Equipment, Electronic Devices and Software: - Machines/Tools/Equipment: Desktop or laptop computer, mobile devices (smartphones, tablets), peripherals (headset, webcam), assistive technology devices (screen readers, braille displays). - Electronic Devices: Desktop computers, laptops, tablets, smartphones. - Software: Learning management systems (e.g., Brightspace, Strut, Canvas, Blackboard etc.), video conferencing software (e.g., Zoom, Microsoft Teams), assistive technology software (e.g., JAWS, NVDA), Microsoft Office Suite, Google Workspace. Contact with Students: Frequent Contact with Faculty and/or Staff: Frequent Contact with Community and Vendors: Occasional The hiring range for this position is $24.00 - $30.30 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members. SPECIAL REQUIREMENTS: Position may be required to work flexible hours particularly given the need to support students’ or stakeholders’ and work flexible hours to provide support/course triage support. Incumbents must be available Mon–Fri 8:00 a.m.–8:00 p.m. PT; and Sat–Sun 11:00 a.m.–8:00 p.m. PT. Applicants for this position are subject to a background check and a criminal history review. BENEFITS AND PERKS At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits: - Health: Medical, dental, and vision coverage with spending account options. - Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. - Financial Security: Life, disability, accident, legal, identity protection, and student debt support. - Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! - Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. - Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs. Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law. Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

Title: Technical Officer - Asset Management Location: Brisbane, Australia Job Number:501177 Job Description: - Permanent Full Time | 9 day fortnight - $91,155pa + 12% super (level 4) - 72.5 hour fortnight - Hybrid, flexible working environment, including some work from home days. - Location: Strathpine, with onsite parking and close to train station Join City of Moreton Bay as a Technical Officer - Asset Management and help shape and enhance our communities for today and tomorrow. As a Technical Officer you will provide technical support in the development, implementation and ongoing improvement of Council's asset management practices. This role plays a key part in ensuring Council assets are managed effectively, sustainably and in line with best practice to meet the needs of our growing community Reporting to the Team Leader Asset Management Engineering, you will support strategic asset management activities across Council by contributing technical expertise, improving asset data quality and assisting with the delivery of asset management plans aligned with ISO55000 standards. Key responsibilities include: - Provide technical input into the development, review and updating of asset management plans and associated actions aligned with best practice standards. - Lead and support non‑spatial asset data capture, including documenting processes and providing training or guidance to internal stakeholders. - Undertake asset data collection, validation and condition analysis, including supporting the management of professional service contracts. - Contribute to the identification and implementation of improvements to asset management systems, business processes and practices. - Provide technical advice to stakeholders to minimise risk and optimise asset utilisation, asset life and whole‑of‑life costs. - Support stakeholder engagement activities and contribute to positive change across Council operations. - Actively contribute to a collaborative, high‑performance and customer‑focused team culture. To succeed in this role, you will have: - Knowledge and practical experience in asset management engineering or technical asset management support. - Demonstrated experience applying best practice asset management methodologies. - Experience in non‑spatial asset data capture and supporting others in asset management processes and procedures. - Strong analytical, investigative and problem‑solving skills, with the ability to work with asset data and systems. - Well‑developed time management skills with the ability to manage competing priorities and meet deadlines. - Strong communication and relationship‑building skills, with the ability to work effectively with a broad range of stakeholders. Why City of Moreton Bay? What you do with your life matters. It's the same with your career. We're the third-largest council in Australia and one of the fastest-growing areas. As Australia's newest city, we're building something that's never been done before: a new kind of city, inspired and empowered by a new kind of council. This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time. At City of Moreton Bay, we're focused on the vital work we do today. But we're also focused on the future. On what can be - for our city, our Council and your career. Here's what you'll love about a career with us: - See it. To build a city of the future, first, you have to see it. The polycentric city we're building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that's never been done before. - Shape it. You'll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it's yours to shape and own. - Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don't live here, you'll still find pride and connection in so many ways with our successful, resilient team. You'll also enjoy a range of other benefits: - Find a better work-life balance with a hybrid, flexible working environment with some work-from-home days. - Advance your skills and career through our Study, Training And Research Scheme (STARS). - Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices. - Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program. - Get support when you and your family need it most with our 24/7 confidential counselling service. - Our Strathpine office has local parking on site and is close to public transport networks, making for an easy commute. Ready for a career that matters? Join City of Moreton Bay, and help shape our city of the future. Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role. You will also have the option to add a cover letter should you wish. Your Future City. See it. Shape it. Live It. City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

The RoleThe Talent Discovery team is MongoDB’s strategic center of excellence for high-priority hiring. Functioning as a global "SWAT" unit, the team provides both specialized sourcing and full-lifecycle support for the company’s most critical roles. As the function’s Senior Manager, you will lead this high-impact team through its next evolution, driving a sophisticated talent engine designed to solve complex hiring challenges across every department. In this role, you will bridge the gap between high-level business objectives and tactical excellence. Leading a global team across the U.S., EMEA, and India, you will serve as a manager of managers, empower your broader team to navigate ambiguity and pivot quickly to meet the needs of a scaling business. You will remain a strategic "player-coach" who stays close to the craft while optimizing the function. By leveraging data to elevate performance and serving as a consultant to MongoDB’s executive leadership, you will ensure we are positioned to meet our ambitious hiring goals across all areas of our global business. In this role, you will: - Define and execute the long-term roadmap for Talent Discovery, leveraging historical data and evolving business objectives to maximize team productivity and organizational impact - Refine and monitor key performance indicators to sustain a high-bar for hiring success. Utilize deep analytics to inform resourcing needs, identify hiring trends, and drive data-backed decision-making - Cultivate a high-performance, global culture that balances rigorous delivery with psychological safety, ensuring an inclusive environment where team members can learn, grow and thrive - Serve as a consultant to the Recruiting Leadership Team (RLT), providing the delivery projections, market intelligence, and talent mapping necessary to shape MongoDB’s global hiring roadmap - Advance our global sourcing capabilities through the adoption of cutting-edge tools and AI. You will serve as a functional expert, ensuring the team remains competitive by driving training initiatives that elevate our collective sourcing craft - Cultivate cross-functional partnerships to synchronize Talent Discovery’s workflow with MongoDB’s global business priorities. You will be responsible for ensuring the team is strategically deployed to tackle the company’s most essential talent gaps, maximizing both impact and ROI Our ideal candidate will have: - Experience & Leadership: 10+ years of progressive recruiting experience, including 4+ years of direct people management in a high-growth technology environment - Strategic Breadth: Proven success leading sourcing or full-lifecycle teams focused on technical talent; additional experience overseeing Sales or GTM (Go-To-Market) functions is highly desirable - Change Leadership: A demonstrated ability to guide teams through organizational evolution and ambiguity, with the agility to redefine workflows and maintain high performance during periods of transition - Data Fluency: Mastery of talent analytics; the ability to move beyond surface-level metrics to perform deep-dive analyses that justify resource allocation and drive strategic pivots - Executive Influence: Strong executive presence and the confidence to challenge the status quo. You possess exceptional written and verbal communication skills, capable of producing high-quality deliverables for C-suite leadership - Operational Excellence: Expert-level knowledge of top talent sourcing tools and a passion for staying at the forefront of passive outreach strategies, including leveraging AI to innovate talent pipelining workflows - A Global Mindset: Experience leading or partnering with international teams; you possess the cultural intelligence required to lead a highly global team and navigate new employment markets - A "Builder" Mentality: You thrive in environments where you are expected to architect the playbook rather than follow one. You have a keen eye for identifying system bottlenecks and a proven track record of optimizing processes to drive efficiency and hiring velocity About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID #1273403646 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $104,000—$204,000 USD

• Define and own the overall technical vision, platform architecture, and engineering roadmap in alignment with product strategy and company growth. • Lead, recruit, and scale a world-class engineering organization, including hiring standards, team design, mentorship, and technical culture. • Oversee the design, development, and reliability of Neuroscale's backend systems, agents, talent matching models, orchestration layers, APIs, data workflows, and ext. integrations. • Drive sound architectural choices across backend systems (such as TypeScript/NestJS and Python/FastAPI), frontend applications, and AI/ML infrastructure. • Establish and enforce engineering best practices across security, observability, testing, reliability, incident response, and documentation. • Build the operational foundation required for scale, including runbooks, deployment patterns, developer tooling, and health metrics for engineering performance. • Own the company's compliance and certification roadmap across enterprise trust requirements, including security and privacy frameworks. • Represent the company's technical strategy externally with customers, partners, analysts, investors, and research institutions.