• A Data Center LAN Planner has responsibility to gather network connectivity requirements from internal Hosting/Storage customers so they can perform detailed planning and coordination of supporting network changes in the Enterprise Data Center LAN network environment. • Lead design and implementation planning for Data Center LAN projects: • Communicate with various Server Hosting, Mainframe and Storage teams to understand network connectivity requirements; encourage compliance with Data Center standards • Design network (logical, physical) according to approved standards; consult with Network Engineering team as appropriate if customer requirements don’t align with current standards • Arrange space and power with Data Center Facilities team • Perform site surveys and audits for Data Center Network • Prepare and maintain bill-of-materials; order network hardware and cabling following purchasing process/policies; approve payment of invoices • Plan changes to network configurations in accordance with standards and following change control process/policy; plan associated DNS configuration changes • Coordinate hardware, cabling and configuration tasks with Network Operations • Create logical network drawings and change control documents • Coordinate and schedule change windows • Attend change control meetings to present project information and resolve implementation issues • Manage project resources/timing and communicate plans to stakeholders • Create network design and process documentation in various formats (drawings, spreadsheets) • Coordinate Network Refresh projects (Cisco L2/L3, ACI switches, NCS DWDM) • Plan implementation of approved code updates (ACI, NXOS, NCS) • Coordinate with Network Engineering to test new network designs, hardware, code updates, etc. • Document projects and ongoing work activities following AGILE process requirements

Role Description The Provider Network Evaluator II-Clinical Quality performs Clinical Quality Reviews (CQR), Oversight Reviews, and plan of correction implementation reviews of service providers contracted with Alliance Health. Additionally, in limited situations, the Provider Network Evaluator II-CQ may investigate instances of concern to ensure individuals receive sufficient, safe, and effective services rendered by providers in the Alliance Health network. This position is full-time remote. The selected candidate must reside in North Carolina and within a 60-mile radius of any of the Alliance Offices. Some travel for onsite meetings, conducting reviews, and monitoring may be required; up to two days per week. Responsibilities and Duties - Clinical Quality Reviews of MH/IDD/SUD Providers in the Alliance Health Network - Conduct clinical quality reviews and Oversight Reviews as required and assigned - Review paid claims data, clinical documentation, and personnel materials against best practice standards, policies and procedures, clinical coverage policies, administrative code, regulatory guidance among other resources - Identify out of compliance findings, clinical concerns and other findings and provide technical assistance and/or oversight of the plan of correction (POC) process for those network providers with systemic findings - Review Provider Operations Manual, Scopes of Work (SOW), In Lieu of Services (ILOS) and Provider contracts for additional requirements in the delivery of services and care - Report monitoring outcomes and the potential impact on consumers to the Provider Network Evaluator Supervisor and the Director of Provider Network - Use of clinical expertise, knowledge of best practice and treatment modalities to effectively interpret qualitative and quantitative provider information to appropriately support and document findings - Assist in Department Policies, Procedures, and Standards - Assist in the development of standards for service monitoring, quality improvement and evaluating the delivery of services to consumers and families - Assist in the development of monitoring policies and procedures pertaining to behavioral health and I-DD services - Provide Monitoring Information for Inclusion in Provider Database - Work with Provider Network Evaluation Teams to maintain a provider database that includes information gathered from monitoring activities - Assist in the development of quality indicators and Provider profile elements for the Provider database, in collaboration with Service Management - Maintain Knowledge of Current Services and Supports Available - Acquire and maintain knowledge of the current services and supports available within the Alliance catchment area and available to consumers within North Carolina - Provide technical assistance to providers, stakeholders and internal Alliance Health departments as requested and needed - Support PNE CQR teams by sharing clinical information and knowledge as needed in a formal and ad hoc manner - Travel between Alliance offices, attending meetings on behalf of Alliance, participating in Alliance sponsored events, etc. may be required - Travel to meet with members, providers, stakeholders, attend court hearings etc. is required Qualifications - Master’s degree from an accredited college or university in a Human Services field (such as Psychology, Social Work, etc.) - A minimum of three (3) years post master’s degree progressive experience in the field of mental health, developmental disabilities, or substance abuse - Must maintain a valid driver’s license and a good driving record - Must have full, current, and active NC license as an LCSW, LCAS, LCMHC, LPA, or LMFT - The licensed professional will be expected to provide clinical guidance and interpretation in support of the CQR process - Knowledge of evidence-based practices, levels of care, service planning, DSM criteria and professional communication and writing skills are necessary - The National Certified Investigator and Inspector Training (NCIT) is required; NCIT must be successfully completed within 6-months of hire and meet the 1-year employment requirements as a regulatory investigator/inspector Requirements - Working knowledge of federal and state statutes, rules, definitions, and regulations that govern MHDDSAS services - Knowledge of all disability areas including Mental Health, Developmental Disabilities and Substance Abuse - Thorough Clinical knowledge and understanding of the principles, concepts and Best Practices used in the treatment, habilitation, and support of individuals with needs in any of the disability areas - High level of diplomacy and discretion - Strong mediation skills - Excellent team building skills - Effective communication skills - Ability to identify/analyze administrative problems pertinent to the contract - Ability to make independent judgments, logical conclusions, recommendations, and decisions - Ability to determine the appropriate course of action in an emergency or stressful situation - Ability to maintain confidentiality both of consumer data and provider business practices - Ability to review and analyze data to evaluate program effectiveness, progress, problems and system performance - Ability to work effectively with others internally and externally Benefits - Medical, Dental, Vision, Life, Long and Short Term Disability - Generous retirement savings plan - Flexible work schedules including hybrid/remote options - Paid time off including vacation, sick leave, holiday, management leave - Dress flexibility Salary Range $60,234 - $76,799/Annually. Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.

• Work closely with the NOC Manager and technical teams to maintain high service levels and optimal uptime. • Communicate with internal and external stakeholders to understand technical requirements and resolve issues efficiently. • Investigate, diagnose, and resolve network-related incidents, coordinating with providers and partners when necessary. • Deploy and maintain BGP sessions across trading, WAN, and public network infrastructures. • Monitor, analyze, and optimize network resources including routers, switches, and uplinks. • Support the provisioning and expansion of network infrastructure, including new Points of Presence (PoPs). • Follow strict change control processes, including preparing and presenting changes to a Change Advisory Board (CAB). • Assist in delivering new services such as servers, firewalls, GRE tunnels, and other infrastructure components. • Ensure incidents are managed effectively with clear communication until full resolution. • Continuously stay updated on emerging technologies and contribute to ongoing improvements.

Company Description PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. Job Description The Senior Specialist, Regulatory and PV Network (Delivery) is responsible for developing the strategy based on regulatory requirements and for driving regulatory and PV deliverables based on an established PV and regulatory plan. They also serve as a liaison between regulatory and other functional areas including external partners, clients, authorities and/or consultants in the planning, organizing, and preparing of regulatory deliverables following project, corporate and industry regulatory strategies. The Senior Specialist will also act as Local Contact Person for Pharmacovigilance for the designated country. Job Responsibilities - Assume leadership and functional representation for projects of medium/high complexity ensuring effective and rapid coordination and management of regulatory deliverables, driving the team to meet the agreed targets and to comply with the agreed procedures, trackers and templates - With the help of a senior member of the team, develop strategy and manage set up activities (Project Management Plan, joint operating procedures, POAs and core documents) - Provide strategic input to internal and external customers and promptly identify and address any risk/potential risk by implementing preventive measures - Problem solve and support achievement of satisfactory resolution of performance issues or delivery failures - Collect, review, track and maintain LCPs' CVs, job descriptions, training records, contact details and monthly reports - Ensure correct training assignment to and training compliance by the LCPs - Ensure all team members assigned to the project for departmental deliverables are aware of the tasks and time allocated, monitor project budgets, hours spent vs budgeted and promptly identify and escalate any OoS - Provide support to proposal development and input to budgets, provide department representation to BD meetings as required - Prepare client’s invoices and review/approve vendors’ project invoices - Provide training, coaching and mentoring to junior members of staff - Foster professional working relationships with internal and external contacts at the local and international levels to ensure smooth and efficient service delivery - Stay abreast of changing regulatory legislative requirements and ensure maintenance of the regulatory intelligence database and timely dissemination of pertinent changes - Participate in and/or support junior members in preparation for audits/inspections and provide department representation for assigned projects as required - Track LCPs' key performance indicators and prepare monthly summary reports - Provide feedback on performance of vendors to aid their assessment - Provide input to department / company initiatives and contribute to the design/review of SOPs/working practice/guidance. - Act as Local Contact Person for Pharmacovigilance or deputy Qualifications - Bachelor's Degree in Chemistry or Life Sciences, Nursing, or equivalent experience - Strong experience within pharmaceutical or CRO industry or Regulatory body - Good knowledge of ICH GCP and/or GVP and national regulations for territories of competency - PV training and/or working experience and other educational or professional background as required locally - Fluent in English, both written and verbal - Candidate must be proficient in the official language of the country in which they are based, as this is essential for local interactions and compliance - Proficiency in German, French, or Italian is a plus but not mandatory - Good planning and organizational skills - Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment - Good attention to detail Additional Information Why PrimeVigilance We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: - Training and career development opportunities internally - Strong emphasis on personal and professional growth - Friendly, supportive working environment - Opportunity to work with colleagues based all over the world, with English as the company language Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join! - Quality - Integrity & Trust - Drive & Passion - Agility & Responsiveness - Belonging - Collaborative Partnerships We look forward to welcoming your application. #LI remote - Department: Regulatory and PV Network