• Own end-to-end implementation projects, from kickoff through go-live and post-launch transition • Develop and maintain project plans, timelines, milestones, and dependencies • Manage scope, risks, assumptions, and change requests • Lead internal and external status meetings and provide clear, proactive communication • Coordinate cross-functional teams (Sales, Product, Development, Support, and Customer Success) • Ensure projects are delivered on time, within scope, and aligned to customer goals • Partner with customers to understand business requirements, workflows, and success criteria • Translate customer needs into system configuration and implementation plans • Configure the platform, guide data migration, and validate integrations (as applicable) • Lead solution walkthroughs, testing cycles, and user acceptance testing (UAT) • Deliver customer training sessions and adoption support • Act as a subject-matter expert on the product during implementation • Build strong relationships with customer project sponsors and day-to-day contacts • Ensure a smooth handoff to Customer Success or Support post-implementation

• You support Account Executives during a Sales process to discover and translate a customer's technical priorities and problem statements into high impact use cases leveraging Cenosco IMS • Meet with prospective customers during Sales Discovery calls • Conduct platform demos • Understand Customers’ requirements/expectations and break down their (often complex) challenges • Map out how our platform can be adapted to address the customer’s requirements/expectations • Collaborate with partners and customers to design and build solutions in Cenosco IMS • You will design and scope proof-of-value projects which demonstrate the value Cenosco IMS delivers for the customer within a short amount of time • You will also communicate the value opportunity of a full implementation and the corresponding strategic roadmap • You will create re-usable collateral (e.g. product demos, case studies), best practices & tools to help scale your knowledge and expertise across the solution engineering function • You will work with product management to translate your knowledge of customer problems into product insights to shape Cenosco IMS product roadmap • Work with Product & Engineering teams to bring significant product improvements • You lead the creation of new use cases and implement them on the platform to assess product-solution fit • You provide feedback to our product team and share results of your discovery with go to market functions

• Strategic Account Ownership • Scaled Performance & Reliability • Postgres Architecture & Optimization • Security, Compliance & Enterprise Deployment • Large-Scale Migrations • Executive & Stakeholder Engagement • AI & Vector Workloads • Platform Advocacy • Pre-Sales Support

• Drive AI transfomation across the cloud platform. • Develop and implement strategies for senior specialist - cloud - infrastructure architecture that align with company objectives. • Oversee the execution of tasks related to senior specialist - cloud - infrastructure architecture, ensuring high quality and timeliness. • Be On-call for incident break-fix resolution and manage operational issues on the FLX Platform. • Collaborate with key stakeholders to identify opportunities for improvement. • Maintain a high standard of excellence in senior specialist - cloud - infrastructure architecture-related practices. • Lead and manage projects within your scope of senior specialist - cloud - infrastructure architecture. • Monitor progress and report results to leadership and stakeholders. • Serve as the primary point of contact for senior specialist - cloud - infrastructure architecture-related matters. • Architect with a security-first mindset. • Provide mentorship and guidance to team members as needed.