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Benefits Administration Delivery Analyst, German Speaker

AdministrationAdministrationFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Poland

Posted

49 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishGerman

Job Description

Benefits Administration Delivery Analyst, German Speaker

Strada

• Be responsible for the benefits administration for client’s employees located in EMEA region • Resolves cases and enter benefits data in the system for our client’s employees • Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue • Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees • Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues. • Works with Excel Calculation sheets • Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue. • Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications • Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective • Provides creative solutions to continuously improve and optimize client delivery • Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required • Opportunity to oversee and coach others with regards to a specific project and/or process • Contributes to and leads projects utilizing standard project management disciplines • Takes an active part in Process Transition from Client to Strada office, as required.

Job Requirements

  • English Language – C1 Level is required (CEFR scale or equivalent)
  • German Language – C1 level is required (CEFR scale or equivalent)
  • At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
  • Extensive analytical and problem-solving skills
  • Strong attention to details
  • Good understanding of delivering an outstanding customer experience
  • Understands the project life cycle and deployment governance
  • High level exposure in fast paced environment
  • Great Time management skills
  • Experience in MS Office is a must
  • Very Good knowledge of MS Excel
  • Working experience in Benify or SHARP (SAP HR) system would be an asset
  • High level of self-motivation and proactivity is required
  • Spotless record and strong ethos

Benefits

  • health coverage
  • wellbeing programs
  • paid leave (vacation, sick, parental)
  • retirement plans
  • learning opportunities

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