• Full-stack design and development using Java technologies (Spring Boot, Angular, CSS, JavaScript, HTML) • Development of batch applications using Spring Batch • Designing, developing, integrating, and deploying web services with REST APIs and microservices architecture • Familiarity with distributed messaging systems (RabbitMQ is a plus) • Experience with relational databases (DB2, PostgreSQL) • DevOps practices with tools such as GitHub and SonarQube • Working in an Agile development environment

• Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. • Your main responsibility will be to develop a bot using Google Cloud Platform technologies, focusing on integrating the LLM (playbook) feature in Dialogflow CX, in addition to standard Dialogflow CX functionalities. • Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. • Craft clean, efficient, and maintainable code adhering to industry best practices and standards. • Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. • Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. • Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. • Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. • Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. • Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.

• Leads a team of engineers in the creation of database system designs and architectures • Implements a process in the documentation of diagrams, processes, procedures, troubleshooting guides, and change management logs • Designs, implements, and ensures that database systems achieve 100% uptime with 24/7/365 operational availability • Develops proposed systems which meet the required database and interface specifications • Optimizes database administration tasks including configuration management, backup/recovery, performance tuning, monitoring, and space management • Troubleshoots and resolves critical problems across various tiers in the database systems • Communicates software development initiatives and plans related database changes • Researches and provides both business and technical solutions based on business needs • Monitors, tests, analyzes and evaluates the existing infrastructure environment • Produces documentation on operational run books, business and technical solutions, and overall technology concepts • Researches, identifies, designs and implements database upgrades and refresh programs • Prepares and document standard operating procedures in accordance with required standards and protocols • Reviews trend analysis and recommend solutions regarding hardware and software resource management • Performs other duties as assigned

Role Description We are seeking a Senior Back-End Software Developer to join our Common Tools team. The team is responsible for building and maintaining shared technical foundations used across multiple product teams, including developer-ready templates, reusable Python libraries, and a set of shared microservices. What You'll Do - Developer Templates & Enablement - Build and maintain production-ready service templates enabling teams to quickly create new backend services. - Ensure templates include standard structure, testing, CI/CD, security, and observability out of the box. - Keep templates aligned with internal standards and continuously improve them based on team feedback. - Shared Microservices & Components - Design and develop shared microservices using Python and FastAPI. - Build reusable Python libraries consumed by multiple services. - Use FastAPI features to define, validate, and expose consistent, well-structured APIs. - Manage database migrations using Alembic. - Contribute to shared coding standards and code reviews. - Quality, Testing & Observability - Enforce high engineering standards across templates, services, and libraries. - Implement robust testing strategies (unit, integration, system). - Ensure services expose metrics, logs, and traces for production monitoring. - Apply security best practices, with strong knowledge of OAuth2, OpenID Connect (OIDC). - Build reliability, performance, and operational readiness by default. Qualifications - Strong professional experience with Python (minimum 5 years). - Proven experience building production APIs with FastAPI. - Solid experience with Alembic for database migrations. - Strong understanding of software quality practices, including automated testing and clean code principles. - Hands-on experience implementing metrics, logging, and tracing in production systems. - Strong knowledge of backend security concepts, including OAuth2, OpenID Connect (OIDC), and secure service-to-service communication. - Solid experience using GitLab for version control and CI/CD. - Strong communication and collaboration skills. - Fluent in both written and spoken English. Requirements - Experience building and maintaining reusable Python libraries is a strong plus. - Familiarity with Kubernetes and Helm. - Experience designing and maintaining developer templates or internal tooling is a strong plus. - Experience with Docker and container-based deployments. Technical Environment - Languages & Frameworks: Python, FastAPI - Database & Migrations: Alembic - Security: OAuth2, OpenID Connect (OIDC) - Testing & Observability: pytest, Testcontainers, Prometheus, Grafana, OpenTelemetry - CI/CD & DevOps: GitLab, ArgoCD, Helm, Harbor, Kubernetes (EKS) - Infrastructure: AWS (EKS, RDS, S3, etc.)