Role Description Social Factor is looking for a remote German Language Social Media Community Moderator. The Language Community Moderator will be responsible for the review, removal, and escalation of inappropriate content on assigned projects across social media platforms. Responsibilities include: - Moderating in their respective languages. - Potentially working in English-speaking projects where needed. - Completing a Community Moderation & language assessment upon initial screening. - Providing insights into English and specified language experience. Qualifications - Bachelor’s degree preferred - preferably in a related field (Communications, Journalism, Psychology, Media, Marketing). - Native-level understanding of the respective language. - Experience using online support platforms such as Hootsuite, Khoros, Sprout Social, Sprinklr is a plus. - Flexible work/open availability schedule is a plus (Weekends/holidays/evenings). - Excellent communication skills - creative, written, and verbal. - Previous experience working in Social Care, Social Media Moderation, and/or Community Engagement is a plus. Requirements - Native-level understanding of the German language. - Deep understanding of respective language pop culture, nomenclature, cultural references, and slang. - Previous social media moderation knowledge & experience with major social media platforms: FB, X, Instagram, LinkedIn, etc. is required. - Strong willingness to learn and think critically; a proactive approach. - High energy with the capability to multitask in a dynamic, rapidly growing organization. - Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts. - Flag, tag, escalate & moderate assigned customer social communities. - Manage high levels of inbound conversations, following workflow guidelines and KPI goals set per project in your respective native language(s). - Minimum of Windows 10 and macOS 12.X. - Internet speed requirement of a minimum of 50 mbps. Company Description Social Factor is a social media moderation agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond.

This is a remote position reporting into our New York location. The hired candidate must be able to work East Coast hours. If you’re ready to start an upwardly-mobile career in media planning and buying, we’d like to talk! Allied is a privately-held agency with deep roots in live entertainment. We’re a global leader in helping entertainment, culture, sports, and lifestyle brands connect with their audiences. As the agency partner to movie studios, touring theater and entertainment companies, the sports business, and more, we offer a unique perspective into the strategy behind activating audiences. In this highly competitive entry-level role, you’ll advance your analytical mindset to learn how to build paid media strategies. We’ll show you how to plan and activate digital marketing campaigns that produce real results, and start you on a career ladder leading to leadership within a few years as you build your skillsets and client experience. Please note that this is not a position in content creation or artistic skillsets. Your Qualifications - At least 1+ years of experience with Meta ads, Google ads, or Google campaign manager - An interest in applying analytics to real-world marketing problems, including demonstrated advanced use of Excel functions - University degree with qualitative coursework - In lieu of a degree, completion of training and/or certification in programmatic or paid social advertising platforms - Passion for pop culture, theater, or other entertainment also helps! We look forward to meeting you! Details: - The salary range for this full-time position is $45,000-$50,000. - This position will be eligible to participate in the standard benefits offered to full-time employees of Allied Global Marketing (medical, dental, short-term and long-term disability and life insurance as well as 401k and PTO). We also offer 10 company paid holidays. #LI-Remote Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

• Oversee and lead a collection of Social Media accounts • Serve as direct support to client contacts • Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic • Build strategies for clients each quarter • Have the ability to create, maintain, and optimize budgets for paid media campaigns • Deeply understand client positioning and unique value propositions • Confirm lead routing is accurate within a CRM • Responsible for personal productivity and utilization • Work directly with Associate Director to ensure internal and client goals are being achieved • Understand the value of Programmatic campaigns • Drive cross-sells, upsells and referrals via client relationships and professional network • Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI

We are a digital media company built on unique personalities linked by their passions and strong opinions. We are committed to producing the best content from the biggest names in their respective fields. We're seeking a creative, sports-savvy Social Media Coordinator to handle social media management for The Volume and related shows. This includes posting on social media, writing captions, creating original content, and engaging with audiences while collaborating on strategy and trends. The ideal candidate has a strong knowledge of sports, a keen understanding of social media style tailored for our audience, and thrives in a fast-paced, deadline-driven environment while creating highly engaging content. This is a remote contract position (approx 20-30 hours a week). Compensation subject to experience and location. What You’ll Do: - Create original content reacting to the latest news and updates across sports and our shows (photoshops, gifs, quote templates, memes, etc.) - Post Volume content, inclusive of the brand handles and all of the show handles, social platforms (X, Instagram, Facebook, TikTok) - Coordinate regularly with Head of Digital on data tracking, trends, and strategy Who You Are: - 1-3 years of experience in the social media industry - Strong passion for sports talk content - Possess an active knowledge of sports, with an emphasis on NFL, NBA and college football - Highly proficient in Adobe Premiere and Photoshop - Clever and humorous caption writing style - Great communication and collaboration skills - Strong eye for top performing content For a complete application, please submit a cover letter detailing interest in working for The Volume and samples of your work. The Volume is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in providing fair opportunities and a welcoming environment for everyone to thrive.