• Develop strategies for growing existing accounts and upselling new products • Set and achieve target benchmarks, establishing quotas and metrics for client success • Drive provider adoption and facilitate change-management to drive growth • Oversee a large portfolio of clients • Serve as the face of Limber for all client-related needs • Build trust with clients • Gather feedback from clients to optimize the product/client experience • Apply sales strategies to drive revenue growth • Manage a team of 2-4 individuals

Role Description We are currently looking for native English (United States) speakers to participate in our Gardenia Speech Collection project. The purpose of this project is to collect recordings of native English speech to improve voice assistant technologies. - Participants will record short wake-up phrases and scripted utterances typically used when interacting with a voice assistant, following the guidelines provided. Qualifications - Be 18 years or older. - Be born and live in the United States. - Be a native speaker of English (US) from any region in the United States. - Be able to use a mobile phone for this project. - Be able to use a wired headset or the device microphone for recording phrases. - Have access to a quiet indoor environment to do the recordings. - Pass initial accent screening. Requirements For this project, we are looking for participants in specific demographic groups to help develop bias-free technology that would represent everyone. To assess your accent, we will ask you to upload a short sample voice recording at the end of this application form. Benefits - This is a fully remote project. You can participate from anywhere within the United States. - We estimate it will take approximately 30 minutes to complete this project. - You will receive $25 USD for your fully completed and accepted assets. - As payment method, we offer PayPal, Gift Card, and Check, according to your preference. - All submissions will be checked by our Quality Assurance team, and compensation will be provided for fully completed and accepted assets. - The project team will provide you with feedback once the Quality Check process is completed. Questions or doubts? If you have any doubts or questions, please don't hesitate to reach out to us at: DataForce.Sourcing@transperfect.com

• Act as the primary commercial and operational consultant for US-based partners. • Liaise with international creative and R&D teams to localize products. • Conduct regular studio tours and site visits, collaborating with Studio Managers. • Proactively identify and close opportunities for revenue growth. • Deliver advanced BI insights to partners.

​​The best CMMS for healthcare maintenance professionals.​​​ Customer Success Manager About Us: At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we’re proud to serve over 1,300 hospitals with some of the largest networks in the country -- including Atrium Health, UPMC, Yale New Haven, SSM Health UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we’re looking for talent that wants to make an impact. If you’re looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch. Your role: As a Customer Success Manager at FSI, your primary mission is to build deep, meaningful, and impactful relationships with your customers. You will own post-sale relationships, drive retention, manage renewals, and identify expansion opportunities. Over time, you will evolve into a strategic advisor, helping customers maximize value from FSI’s solutions. Your responsibilities: - Own and manage customer renewals, targeting 97%+ retention. - Proactively identify and mitigate churn risk. - Drive product adoption and customer engagement initiatives. - Identify and surface expansion opportunities. - Conduct regular customer check-ins and establish full account coverage. - Execute QBRs and evolve conversations toward strategic outcomes. - Collaborate cross-functionally with Support, Product, and Solutions Engineering. - Act as the voice of the customer internally. - Assist with invoicing coordination alongside Finance. - Demonstrate strong time management across a large portfolio (75–90 accounts). What you’ll bring to the team: A relationship-first mindset — You naturally build trust, credibility, and long-term partnerships with customers, becoming someone they rely on—not just someone they hear from. Strong ownership and accountability — You take full responsibility for your book of business, proactively managing renewals, identifying risks early, and ensuring no customer falls through the cracks. A proactive, self-driven approach — You don’t wait to be told what to do. You seek out opportunities, solve problems independently, and move your accounts forward with urgency and intent. A growth mindset and intellectual curiosity — You’re comfortable learning on the job, asking questions, and continuously improving your craft as a Customer Success professional. Excellent time and priority management — You can effectively manage a large portfolio (75–90 accounts) while maintaining consistent engagement and quality across your customers. A collaborative operating style — You work seamlessly across teams (Support, Product, Solutions Engineering, Finance), knowing that great customer outcomes are a team sport. Customer advocacy instincts — You listen deeply, surface meaningful feedback, and ensure the voice of the customer is represented inside FSI. A bias toward outcomes — You focus on what actually moves the needle: adoption, customer satisfaction, and long-term value—not just activity. Minimum Qualifications: - Experience in Customer Success, Account Management, or related field (SaaS or healthcare preferred). - Strong communication, relationship-building, and organizational skills. - Experience with CRM tools (e.g., HubSpot) and data-driven decision making. - Customer-centric mindset with a focus on outcomes and value delivery. - Demonstrated growth mindset and ability to learn on the job. - Self-driven and capable of operating autonomously. Work Location: Remote. Some travel may be required. Compensation: Compensation for this role will be determined based on relevant experience, qualifications, and work location. The expected salary range is $60,000 to $90,000. Our Values: - Customer inspired. - Solutions-first. - One team. - Impactful experts. We look forward to hearing from you! Don’t meet all the requirements? We’re all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you. ​ FSI is an Equal Opportunity Employer: We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company.