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Director, Product Analytics & Strategy
Location
United States
Posted
58 days ago
Salary
0
Seniority
Senior
Job Description
Director, Product Analytics & Strategy
ClassWallet
ClassWallet, a leading financial technology company in the United States, is seeking to hire a Director, Product Analytics & Strategy to join our team. ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states. The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023. While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance. About the Role The Director, Product Analytics & Strategy is a critical strategic and cross-functional leadership role at the heart of our growth trajectory. This person will have a deep understanding of our customers and market landscape, shape the direction of our product and solution strategy, and identify and validate new market opportunities that will fuel our next phase of expansion. Working closely with Sales, Client Success, Product Management, and executive leadership, the Director, Product Analytics & Strategy serves as the connective tissue between what the market needs and what we build and bring to market. This is a high-impact, high-visibility role for a sharp, data-driven individual who thinks strategically and executes with precision within the specialized Public Sector and SLED landscapes. Responsibilities Market Opportunity & Expansion Analysis - Focus on Public Sector & SLED: Own the identification, evaluation, and prioritization of adjacent market opportunities within the Public Sector (Federal, State, and Local) and SLED (State, Local, and Education) markets. - Lead comprehensive TAM (Total Addressable Market) analysis for each potential market, including sizing, segmentation, competitive landscape, and entry requirements - Define what features, capabilities, partnerships, and investments are needed to successfully enter and win in new markets - Build and present market expansion business cases to executive leadership and the board - Continuously monitor market trends, customer needs, and competitive dynamics to surface new growth vectors Product & Solution Strategy - Serve as a key voice in setting the strategic direction of the product and solution portfolio - Translate market insights, customer feedback, and competitive intelligence into clear product positioning and roadmap input - Partner with Product Management to ensure the roadmap reflects both current customer needs and future market opportunities - Define and maintain clear Ideal Customer Profiles (ICPs) and buyer personas across existing and target markets Cross-Functional Leadership - Act as the primary liaison between Sales, Client Success, Product, and Marketing to ensure alignment on market direction and priorities - Establish a systematic feedback loop to capture and act on insights from the field - Present market findings, competitive intelligence, and strategic recommendations to senior leadership on a regular cadence RequirementsRequired: - Public Sector Expertise: 8+ years of experience in product analytics, strategy, or market intelligence, with a proven track record of success within the Public Sector and SLED markets. - Proven experience at a growth-stage B2B or GovTech technology company. - Deep expertise in TAM analysis, market sizing, and go-to-market strategy specifically for government entities. - Demonstrated ability to influence product direction and roadmap through deep market insight. - Strong cross-functional collaborator — able to work fluidly with Sales, Product, and Executive teams. - Exceptional written and verbal communication skills, including executive-level presentation ability. - Data-driven decision maker with strong analytical and research capabilities. Preferred: - Market Intelligence Tools: Hands-on knowledge of Public Sector market research and procurement tools such as GovWin IQ, Industry Navigator, or similar platforms. - Experience in market expansion or new vertical entry at a SaaS or technology company. - Familiarity with competitive intelligence tools and frameworks (e.g., Crayon, Klue, G2). - MBA or advanced degree in business, or a related field. What Success Looks Like (First 12 Months) - A clear, prioritized map of adjacent market opportunities with TAM analysis and entry requirements completed within 90 days - Executive-ready market expansion business cases presented and influencing roadmap decisions within 6 months - Full product marketing foundation in place — positioning, messaging, personas, and sales enablement assets — within 90 days - Go-to-market playbook developed and executed for at least one new market or product launch within 12 months - Sales and Client Success teams report measurably stronger confidence and effectiveness using product marketing materials - The company has a clear, shared understanding of where it is going and why — and this person helped define it BenefitsClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life. We offer an excellent salary and benefits commensurate with experience. ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.
Benefits
- 401(K), 401(K) matching, Dental insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Generous parental leave, Health insurance, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Performance bonus, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Employee resource groups, Hybrid work model, Employee awards, Meditation space, Personal development training, Bereavement leave benefits
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Associate Director, Channel and Distribution
Alnylam PharmaceuticalsWe are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
Overview Reporting to the Senior Director, U.S. Channel Distribution, Alnylam seeks an experienced and focused individual to manage processes and procedures, and act with a strategic mind-set in all aspects of optimizing the distribution strategies to provide optimal access for all patients. This individual is crucial in developing and executing integrated, evidence-based strategies and initiatives for assigned channel and distribution projects, ensuring consistency and compliance. This Associate Director will also lead strategic initiatives and projects, including vendor oversight, prioritization, and delivery of solutions that support business and future product launch objectives. This strategic contributor will have the opportunity to drive channel specific strategies, collaborating with internal partners and external vendors to support successful product launches and ongoing projects. The Associate Director must be effective in enhancing internal resources, including onboarding and training of new team members, and development of tools, processes, and best practices. The successful candidate must be passionate about science and deeply motivated by the quest of delivering value to patients and their families with the long-term success of the company in mind. Key Responsibilities - Ensure the effective operations of the US distribution network so that product flows from 3PL to customer, safely and reliably - Ensure effective communication between Alnylam and external supply chain partners - Troubleshoot issues, optimize daily operations, and support day-to-day business needs - Develop, govern, and maintain SOPs, Working Instructions, and Channel Policies to leverage efficiencies and drive collaboration, while ensuring clarity, consistency, and compliance - Develop and oversee new processes and workflow mappings - Serve as the primary escalation point for field-identified channel and distribution issues, coordinating cross‑functional resolution strategies and driving timely and successful outcomes - Support contractual and operational performance of our Specialty Distribution and Specialty Pharmacy partners, including Days on Hand targets, KPI monitoring, and continuous optimization of channel execution - Partner closely with cross‑functional teams, including Payer, Field Reimbursement, Patient Services, Analytics, Legal, Supply Chain, Compliance, Field Sales, and Strategic Accounts, to align strategy, manage escalations, and deliver solutions - Assess and track market and operational trends to inform proactive decision making, continuous improvement, and strategic and tactical planning - Manage RFP process, as appropriate - Liaise with Serialization Team to resolve DSCSA exceptions - Lead Product Training / Global Safety Training / Disease State Training for channel partners - Ensure compliance with all corporate policies and industry codes, in collaboration with Alnylam Legal, Regulatory and Compliance - Enhance knowledge of current industry trends and anticipate future changes Required Qualifications - Pharmaceutical/biotech experience required - Minimum of 10 years industry experience, including SOP development, process mapping, contract analysis, pharma trending analytics, KPI management - Expertise in supply chain management including 3PLs, Specialty Distributors, Specialty Pharmacies and other customers - Undergraduate degree required - Strong leader with proven abilities to influence and create cross-functional alignment - Demonstrated ability to assimilate and present complex information to higher level management and contribute to high-level discussions - Ability to thrive in a fast-paced, high-profile environment - Strong collaboration skills with the demonstrated ability to gather key stakeholder feedback and gain leadership alignment - Ability to lead without authority - Exceptional communication skills, both verbal and written - Ability to produce board-ready presentation material - Demonstrates strategic-thinking, problem-solving and decision-making skillsets - Ability to travel up to 30% Preferred Qualifications: - Industry experience in Specialty Products - Experience with supply chain management for rare disease medicines preferred - Buy and Bill experience preferred Expectations - Clear Alignment with Alnylam Core Values: - Commitment to People - Innovation and Discovery - Purposeful Urgency - Open Culture - Passion for Excellence - The Associate Director, Channel Strategy and Operations will demonstrate effective self-starter and strategic planning skillsets - Demonstrates ability to build relationships and influence colleagues across multiple functions and divisions Key Skills, Abilities and Competencies - Distribution Channel Dynamics: Knowledge of US pharmaceutical channel dynamics, data analytics and reimbursement environment - Influence and Leadership: Influences without formal authority, able to integrate resources to achieve strategic objectives, and build/maintain strong relationships. Ability to establish close collaboration with strategic partners; able to inspire and align a diverse organization. - Business Acumen: Understanding of business analytics, possession of effective communication skills, and strong leadership skills - Work Style: Works collaboratively across expertise areas and functions; seeks to advance higher goals; highly regarded across stakeholders both at senior and junior levels; inspires trust at all levels About Alnylam Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality. Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we have been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as the #1 Large Employer by Boston Globe Top Places to Work in 2022, one of Science Magazine’s Top Biopharma Employers, one of America's Most Responsible Companies for 2023 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK – among others. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, ethnicity, marital status, protected veteran status, disability, or any other characteristics prohibited by law. Alnylam is an E-Verify employer. #LI-KB2 #LI-Remote U.S. Pay Range $168,300.00 - $227,700.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers About Alnylam We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. 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Federal Account Director - Midwest
Alnylam PharmaceuticalsWe are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
Overview: At Alnylam Pharmaceuticals, we are leading the RNAi Revolution, developing innovative therapies that transform the lives of patients with rare and prevalent diseases. As a Federal Account Director, you will play a key role in executing our U.S. federal market access strategy, with a primary focus on assigned Department of Veterans Affairs (VA) VISN and VA Hospital accounts, as well as supporting Department of Defense (DoD) ecosystems where applicable. This position requires expertise in the federal healthcare landscape, including VA/DoD reimbursement dynamics, formulary processes, Criteria for Use (CFU), utilization management, and stakeholder engagement, particularly for therapies requiring administration by healthcare professionals under the medical benefit. You will focus on optimizing access and appropriate utilization of Alnylam's HCP-administered products by ensuring compliant application of the VA National Formulary and CFU at your assigned accounts. In collaboration with cross-functional partners, you will educate site administrators, department chairs, and clinical influencers on the value proposition of Alnylam products for Veterans and service members. You will also support cross-functional pull-through efforts, contribute to federal access strategies, and provide insights to inform broader team initiatives. This role demands agility to navigate evolving policies, market conditions, and federal requirements while identifying opportunities to enhance product utilization. You will collaborate with internal teams, including sales, medical affairs, health economics, and strategic accounts, to align with Alnylam's commercial objectives and mission to deliver groundbreaking RNAi therapeutics to patients in federal systems. This is a field-based remote position requiring up to 50-70% travel and reports to the Senior Director, Federal Accounts. Key Responsibilities: - Execute federal access strategies within assigned VISN and VA Hospital accounts to optimize patient access and appropriate utilization of Alnylam's portfolio. - Ensure compliant application of the VA National Formulary and Criteria for Use (CFU) for Alnylam products at the site level. - Partner with the cross-functional team to ensure that critical education is delivered to key stakeholders including site administrators, department chairs, and healthcare professionals. This education includes: disease-state education, clinical information, as well as administration requirements of Alnylam’s therapies. - Analyze account-specific data, trends, and utilization metrics to identify opportunities for enhanced pull-through and appropriate use. - Collaborate with field sales, Regional Business Directors, and cross-functional partners to implement pull-through tactics and support sales performance in federal accounts. - Contribute to the development and execution of account plans, sharing insights and best practices with the federal team. - Support federal market development initiatives, including engagement with organizations such as the Association of Military Surgeons of the United States (AMSUS). - Provide federal payer and account insights to market access, HEOR, patient services, and leadership teams to inform strategies and address gaps. Accountabilities: - Build and maintain multi-level relationships within assigned federal accounts (VISNs, VA Hospitals, and related DoD entities), positioning Alnylam as a trusted partner for HCP-administered innovations benefiting Veterans and service members. - Navigate federal provider structures to engage key decision-makers, influencers, and clinical stakeholders, fostering long-term partnerships that support Alnylam's current products and pipeline. - Prioritize account activities to ensure consistent, compliant implementation of national formulary and CFU, addressing site-specific needs for medical benefit therapies. - Collaborate with internal experts (e.g., Medical Affairs, national contracting, and policy teams) to support access positioning and medical policy alignment. - Deliver tailored education on the value proposition of Alnylam products, emphasizing benefits for patient populations served in federal settings. - Review sales, utilization, and trend data to uncover pull-through opportunities, developing tactics aligned with team KPIs. - Work with field sales teams to execute pull-through plans, providing training on federal payer dynamics, formulary processes, CFU requirements, and reimbursement for HCP-administered therapies. - Maintain compliance with all legal, regulatory, and company policies in stakeholder interactions and program execution. - Contribute to team knowledge sharing by documenting best practices, participating in training, and supporting pilot programs or initiatives. Qualifications: - Bachelor's degree required (business or science preferred); advanced degree (e.g., MBA, PharmD) a plus. - Minimum 7+ years of pharmaceutical/biotech experience, with at least 3 years in account management, payer access, or related roles; direct experience in VA/DoD or federal channels preferred. - Proven track record in managing complex accounts, influencing stakeholders, and driving results in healthcare environments. - In-depth knowledge of federal healthcare systems, including VA National Formulary, Criteria for Use (CFU), VISN dynamics, aprocurement process for HCP-administered therapies, medical benefit coverage, utilization management, site-of-care strategies, and reimbursement pathways. - Strong analytical skills to interpret data, identify opportunities, and develop actionable account plans. - Consultative approach to stakeholder engagement, with expertise in value communication and educational program delivery. - Understanding of payer economics, utilization management, and evolving U.S. policies impacting federal systems. - Comprehensive knowledge of pharmaceutical operations, including prescribing, regulations, supply chain, managed care, sales, and compliance. - Excellent communication, presentation, and relationship-building skills; ability to collaborate effectively in cross-functional teams. #LI-ST1 #LI-Remote U.S. Pay Range $211,500.00 - $286,100.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers About Alnylam We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.


