**Key Responsibilities** - **Omnichannel Patient Interaction:** Engage directly with patients across multiple digital modalities, including secure chat, live video calls, audio calls, and store-and-forward (asynchronous) platforms. - **Care Coordination & Triage:** Analyze incoming patient conversations and requests. Resolve administrative inquiries independently and efficiently route clinical questions to the appropriate licensed provider (Physicians, DDS, or NPs). - **Protocol-Driven Guidance:** Deliver standardized, administrative pre-operative and post-operative guidelines strictly adhering to the established GoTo Telemed protocols under the guidance of our clinical team. - **Remote Monitoring Support:** Assist in the administrative aspects of remote medical monitoring by tracking patient data submissions, ensuring records are complete, and escalating any system flags to the supervising medical professionals. - **Independent Operations:** Handle day-to-day telehealth clinic operations, connect patients to providers in virtual waiting rooms, troubleshoot basic tech issues, and manage scheduling flows independently. - **Interdisciplinary Collaboration:** Work seamlessly alongside our network of Doctors, Dentists, and Nurse Practitioners, jumping in to assist with patient communication and documentation wherever needed.

Title: Marketing Technology And Operations Lead Location: Omaha United States Job Description: Job Type Full-time At biBerk, we’re looking for a Marketing Technology & Operations Lead to help strengthen and scale how our marketing systems, data, and performance measurement work together. This role sits at the intersection of marketing, data, and technology—responsible for improving how we collect, structure, and activate data to drive smarter decisions and better outcomes. You’ll play a key role in advancing our marketing infrastructure, enabling more reliable reporting, and improving how we partner cross-functionally to execute. You’ll help shape and evolve our marketing technology ecosystem to better support business goals, while remaining hands-on in execution and problem-solving. This is an opportunity for someone who enjoys rolling up their sleeves, solving complex problems, and building more efficient systems—while also stepping into light people leadership and cross-functional influence. This is a hybrid role that requires in-office work in Omaha, Nebraska. Job Responsibilities Marketing Data, Infrastructure & Governance - Own the integrity, accuracy, and governance of marketing data across systems, ensuring reliable tracking, tagging, and data flow - Partner with IT, Data, and Product to strengthen and scale marketing data infrastructure, including monitoring and alerting for data quality issues - Support the evolution toward a more centralized marketing data environment (e.g., data warehouse, CDP readiness) and improve the flow of conversion data into marketing platforms (e.g., via APIs) Reporting, Analytics & Measurement Enablement - Build and scale automated reporting (e.g., PowerBI) to deliver a clear, trusted view of marketing performance - Ensure consistent definition, calculation, and reporting of key marketing KPIs across systems and channels - Partner in advancing measurement approaches (attribution, LTV, forecasting) and translate insights into actionable marketing recommendations Cross-Functional Operations & Project Leadership - Act as the primary marketing advocate in cross-functional prioritization (particularly with IT, Data, and Product) - Improve how marketing work is scoped, prioritized, and executed within sprint cycles - Identify and resolve process gaps to improve speed, alignment, and accountability across teams CRO & Testing Enablement - Partner with marketing teams to prioritize and execute website and landing page improvements - Establish structured testing and optimization processes to improve conversion rates - Ensure tracking frameworks support accurate measurement of experiments Team Support & Growth - Provide guidance and direction to a future Marketing Analyst - Help elevate the team’s ability to use data effectively in decision-making - Contribute to scalable processes and documentation Innovation & Future Capabilities - Stay informed on emerging technologies, including AI-driven marketing and analytics capabilities, and identify practical applications - Evaluate and recommend improvements to the marketing technology stack to support scalability and performance Requirements Qualifications Technical & Analytical Skills - Working knowledge of marketing data infrastructure, tracking, and tagging (e.g., GTM, GA4) - Familiarity with data environments (data warehouses, BI tools like PowerBI, etc.) - Experience with or exposure to SQL and/or Python - Familiarity with advanced measurement approaches such as attribution models, MMM, forecasting, or predictive modeling - Understanding of how to operationalize data for marketing use cases (reporting, optimization, audience activation) - Familiarity with platforms such as Salesforce, SFMC, analytics tools like GA4, tag management, and digital advertising ecosystems Core Capabilities - Comfortable balancing hands-on execution with strategic thinking - Strong problem-solving skills with the ability to identify root causes and drive solutions - Ability to navigate ambiguity and influence across teams with competing priorities - Clear communicator who can translate between technical and non-technical stakeholders - Highly organized with the ability to manage multiple initiatives simultaneously Experience & Education - ~5–8 years of experience in marketing technology, marketing operations, analytics, or a related field - Bachelor’s degree in Marketing, Analytics, Technology, Business, or a related field. - Experience working across marketing, data, and technical teams in a cross-functional environment - Background in digital marketing measurement, tracking, and performance analysis What Success Looks Like - Marketing data is reliable, trusted, and accessible across the organization - Reporting is automated and provides clear executive-level visibility - Cross-functional collaboration with IT, Data, and Product is efficient and effective - Tracking and tagging are accurate, with proactive monitoring in place - Conversion rate optimization efforts drive measurable improvements About Us biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (""BHDIC""), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: - Medical (PPO/HDHP), vision, disability, and life insurance. - Enhanced dental plan with orthodontia coverage in addition to a standard plan. - Generous PTO plan for all benefit-time eligible employees. - Paid company holidays and 4 floating holidays. - Paid parental leave. - Employee Retirement Savings Plan/401(k) with company match and immediate vesting. - Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. - Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. - Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. - Voluntary benefits that include accident, critical illness, and hospital indemnity. - Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $100,000-$125,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

Data Operations Quality Manager Location: Poland Job Description: Imagine the What. Build the How. Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us as we continue to expand, grow, and innovate, and help take Scandit to the next level. About the role As a Data Operations Quality Manager, you will be the steward of the operational quality that enables the reliability and performance of our advanced visual intelligence products. Embedded in the Data Team and working closely with product managers and engineering, you'll shape how we build and execute operational processes, annotation work, and quality measurements of the real-world product performance. Your work will ensure that operational quality is visible and transparent to enable decision-making and a superior customer experience. What you will do - Own operational quality within the data team - Establish and maintain a single source of truth on quality metrics for all stakeholders - Design and maintain annotation and QC frameworks, including failure categories and review processes - Establish a real-world performance measurement, balancing accuracy and resources - Monitor and document the performance of external suppliers and contractors - Create and evolve operational playbooks and SOPs to make sure processes are efficient and effective - Support product, operations, engineering, and customer success with clear quality narratives, explain quality implications of decisions, and trade-offs Who we look for - 5+ years of experience in a quality role on production-grade deployment - Strong analytical and statistical thinking - Proven experience designing and improving end-to-end workflows and SOPs - Hands-on, detail-oriented working style and willingness to dive into concrete data, images, and human annotations - Excellent written and verbal communication skills, including explaining quality concepts to non-experts - Proven track record of influencing without formal authority in cross-functional, multi-stakeholder environments - High comfort with ambiguity, evolving products, and balancing rigor with speed and practical constraints Nice to have: - Experience working with annotation vendors, BPOs, or freelance workforces - Familiarity with computer vision or ML data pipelines The good stuff Here are just some of the reasons why people choose to build their career at Scandit: - We are certified as a "Great Place to Work" in 7 countries! - Smart, people-first culture - Flexible, office, hybrid or home working - Innovation hackathons - Global team outings - Festive/end of year all company celebrations - Your birthday off - Learning and development opportunities - An attractive individual equity plan in a high growth company - Top notch tech pack to enable you to do your most productive work - Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw, Boston and Tokyo - As well as specific benefits related to the location you are joining At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all. All qualified applicants will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. Imagine the What. Build the How. "Everybody is welcome here" - Is a celebrated component of our DNA. At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all. All qualified applications will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We help you capture every opportunity. www.scandit.com

• Implement best business practices to improve data quality and efficiency • Collect and analyze process data to develop business practices and procedures • Support daily claim deferral process and operational issue resolution • Develop metrics for process measurement and identify indicators for future improvement • Collect data to determine root cause of problems and measure performance