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Business Process Manager I (US)
Location
United States
Posted
103 days ago
Salary
$72.3K - $108K / year
Seniority
Lead
No structured requirement data.
Job Description
Business Process Manager I (US)
TD
Work Location: Cherry Hill, New Jersey, United States of America Hours: 40 Pay Details: 72,280 - 108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling FunctionsJob Description: The Business Process Manager I Looking for candidates with a strong depth of knowledge and experience in risk management, regulatory compliance, and process efficiencies to enhance the capabilities of our exception monitoring team. The focus will be on implementing automated monitoring systems to detect and flag items that fall outside predefined thresholds, ensuring timely identification of potential risks and regulatory concerns. This role requires expertise in designing and maintaining flagging systems to prioritize high-risk items for further investigation while aligning processes with evolving regulatory requirements. Additionally, candidates should have experience optimizing workflows through automation to improve efficiency and reduce manual oversight. The ideal candidate will possess the ability to leverage data analytics tools, interpret flagged trends, and provide actionable insights that drive compliance and risk mitigation strategies. Depth & Scope: - Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required. - Leads a team of professionals and may be accountable for leading projects within a business area - Ensures communication, implementation and/or training plans that are identified and detailed in order to implement projects and/or business initiatives - Responsible for 25 processes of medium complexity - Understands and contributes to the achievement of business strategy, goals and objectives - Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business - Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc. - Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes - Prioritizes and manages his/her own workload, and possibly the workload of others, in order to deliver quality results and meets pre-determined timelines - Represents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes - Uses project management software / tools and applicable templates to prepare documentation, tracks, monitors and reports information, and maintains database(s) as applicable - Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.) - Identifies, take ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate - Participates as a member of the team in executing assigned deliverables within specified parameters - Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities - Supports the project team and the business by continuously developing knowledge in own area Education & Experience: - Bachelors degree - 5+ years bank operations experience - Strong PC skills including but not limited to Microsoft Suite software - Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise - Expert level requiring advanced business knowledge - Ability to consult on the largest and most complex projects - Skilled in research, analysis, problem solving, metrics and reporting - Ability to identify process gaps and weaknesses - Strong interpersonal and influence skills to enable change without direct control - Ability to prepare and present findings and recommendations in a methodical manner - Skilled in time management and driving tasks to completion - Strong verbal and written communication skills - Demonstrated leadership skills Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% - Domestic Travel: Occasional - International Travel: Never - Performing sedentary work: Continuous - Performing multiple tasks: Continuous - Operating standard office equipment: Continuous - Responding quickly to sounds: Occasional - Sitting: Continuous - Standing: Occasional - Walking: Occasional - Moving safely in confined spaces: Occasional - Lifting/Carrying (under 25 lbs.): Occasional - Lifting/Carrying (over 25 lbs.): Never - Squatting: Occasional - Bending: Occasional - Kneeling: Never - Crawling: Never - Climbing: Never - Reaching overhead: Never - Reaching forward: Occasional - Pushing: Never - Pulling: Never - Twisting: Never - Concentrating for long periods of time: Continuous - Reading, writing and comprehending instructions: Continuous - Adding, subtracting, multiplying and dividing: Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBOther Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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About the Role The Senior Manager, Federal Policy, helps advance SchoolHouse Connection’s (SHC) federal policy and advocacy agenda on behalf of children, youth, and families experiencing homelessness. This is a key role for a strong federal policy professional with substantial Capitol Hill experience who can build bipartisan relationships, navigate fast-moving federal developments, translate complex policy issues into clear, persuasive strategies and materials, and help connect SHC’s network directly with federal policymakers to advance change. You will work across a wide range of issues related to early childhood, K-12 education, higher education, housing, and homelessness, helping ensure that SchoolHouse Connection’s federal advocacy is strategic, responsive, and grounded in the realities facing children, youth, families, and practitioners. We seek a highly effective federal policy professional who combines strong Hill experience, policy analysis, and writing with excellent judgment, relationship-building, and follow-through. Successful applicants will be skilled at both high-level policy strategy and the practical work of mobilizing networks, coordinating advocacy opportunities, and helping people engage effectively with federal policymakers. What You’ll Do 1. Advance SHC’s federal policy strategy and Hill relationships - Monitor and analyze federal legislation, regulations, and administrative actions related to the early care, education, and well-being of children and youth experiencing homelessness. - Build and maintain strong bipartisan relationships with congressional staff, executive branch officials, and other federal policymakers. - Identify opportunities to advance SHC’s federal policy agenda, including prospective legislative and policy champions and strategies for engaging them. - Represent SHC in coalitions, policy meetings, trainings, and conferences relevant to federal advocacy. 2. Develop high-quality policy analysis and advocacy materials - Translate complex federal policy issues into clear, accurate, and compelling messages for policymakers, partners, and SHC’s broader network. - Write issue briefs, public comments, position papers, talking points, action alerts, newsletter articles, blogs, and other policy and advocacy materials for a range of audiences. - Track and help document SHC’s interactions with policymakers and federal agency staff. - Help shape advocacy materials and strategies that inform, mobilize, and engage SHC’s network and partners. 3. Keep SHC’s federal advocacy connected to communities - Organize and connect members of SHC’s network directly to federal policymakers through virtual and in-person meetings. - Stay informed about emerging state and local developments and trends in education, housing, homelessness, and related policy areas. - Work with SHC staff and practitioner networks to ensure SHC’s advocacy reflects conditions in local communities and the experience of children, youth, and families experiencing homelessness. - Help position SHC to respond effectively to emerging issues, shifting policy landscapes, and new opportunities. 4. Strengthen coordination across SHC’s advocacy and communications work - Work with SHC’s Youth Leadership & Scholarship team to identify opportunities for youth engagement with policymakers. - Partner with SHC’s state policy staff to align federal and state advocacy strategies and leverage relationships across both areas of work. - Collaborate with SHC’s communications staff to identify opportunities to use media and public messaging to support SHC’s federal policy goals. What We’re Looking For You are a highly effective federal policy professional who combines strong Hill experience, policy analysis, and writing with excellent judgment, relationship-building, and follow-through. You are comfortable working across issues, managing multiple priorities, and responding quickly in a changing policy environment. You can think strategically, communicate persuasively, and collaborate closely with a small but high-impact team. Required experience and knowledge - At least 5 years of experience in federal public policy, including substantial experience working with Congress and congressional staff, and preferably direct Capitol Hill experience. - Strong knowledge of federal legislative, administrative, and regulatory processes. Substantial knowledge of the federal education policy landscape, from early childhood through postsecondary education, as well as housing and homelessness policies. - Demonstrated experience writing clear, persuasive policy and advocacy materials for varied audiences. - Experience building bipartisan relationships and working effectively with policymakers, partners, and stakeholders across a wide range of viewpoints. 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Territory Manager - Aesthetic/Medical Lasers (Connecticut / Massachusetts)
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Fotona is one of the world’s fastest-growing leaders in aesthetic, medical, and dental laser innovation. With 50+ years of engineering excellence and more than 30,000 systems installed globally, we’re known for breakthrough results, unmatched reliability, and unwavering customer commitment. Our legacy is strong, our technology is exceptional and we’re just getting started. The Territory Manager (TM) is a hybrid commercial role supporting the adoption, utilization, and commercial success of Fotona systems across the region. This dynamic contributor partners closely with Area Sales Managers (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle. The TM drives growth by helping identify and engage new prospects while also supporting new-customer onboarding and post-installation needs to maximize customer success and satisfaction. If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you. Key Responsibilities: 1. Sales Support, Prospecting & Commercial Execution - Partner with ASMs to identify, research, and qualify new prospects - Execute outbound outreach and lead follow-up to support pipeline development - Support product demonstrations, evaluations, proposals, and follow-up - Assist ASMs in advancing opportunities and closing business - Represent the brand at regional events, workshops, demos, and tradeshows - Support tactics that grow utilization, referrals, and upsell opportunities 2. Territory & Pipeline Management - Maintain CRM data to ensure pipeline visibility, territory insights, and action planning - Monitor customer activity and flag at-risk accounts or utilization gaps - Leverage data to prioritize account needs and commercial opportunities - Support territory business reviews with ASMs, Clinical, and Marketing 3. Cross-Functional Collaboration - Partner closely with ASMs, Clinical Education, Customer Service, Marketing, and Operations - Coordinate customer needs across training, service, logistics, and commercial execution - Provide customer insights to cross-functional teams to help inform programs, messaging, and solutions - Support customer-facing workshops, open houses, and other education/marketing events 4. Post-Installation Support & Customer Success - Serve as a primary point of contact for new customer onboarding and activation - Support installation readiness and ensure a smooth site experience - Coordinate training requirements with Clinical Education and Customer Service - Deliver ongoing, high-touch account support to drive utilization and satisfaction - Identify emerging customer needs and escalate service/training requests as needed - Strengthen customer relationships to improve retention, referrals, and long-term value Qualifications: • 2+ years of sales or customer-facing experience; medical device, capital and/or aesthetics preferred • Strong relationship-builder with a customer-first mindset • Comfort learning and communicating clinical/technical product information • Highly organized, accountable, and proactive in managing multiple priorities • Experience supporting sales teams and/or customer education is a plus • CRM fluency (Salesforce preferred) • Strong written & verbal communication skills • Bachelor’s degree preferred • Ability to travel extensively regionally 50–70%+ • Ability to relocate for future promotion is a must.Additional Requirements: • Ability to drive within the territory daily. • Ability to work flexible hours, including some evenings and weekends as needed. • Ability to lift and carry up to 50 lbs. occasionally, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters occasionally. • Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive and for extended periods frequently. Why Join Fotona: • Blend customer success and commercial impact in a high-growth organization • Be part of a fast-moving team with strong commitment to innovation and excellence • Opportunity to grow into expanded commercial roles Compensation: • Base salary + performance-based incentives • Medical/Dental/Vision, Life and STD/LTD insurance, plus FSA/HSA/HRA options. • 401(k) with company match • Meaningful career development & advancement opportunities Fotona is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
