• Design and deploy AI-powered automation pipelines that support operational workflows. • Integrate automation solutions within Nelnet's existing AI infrastructure — LLM APIs, orchestration platforms, and workflow tooling. • Consult with internal teams to eliminate manual, repetitive processes across cybersecurity operations through scalable AI solutions. • Apply DevSecOps principles throughout the software delivery lifecycle. • Collaborate with stakeholders to translate business and compliance requirements into well-scoped automation solutions. • Continuously evaluate emerging AI and automation capabilities for opportunities across cybersecurity team workflows.

Process Automation Lead, 3P | Tripadvisor About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Are you ready to move beyond incremental improvements and lead a total AI-driven transformation? We are looking for a visionary Process Automation Lead to dismantle legacy friction and build a world-class, automated experience for the teams driving explosive growth for our Experiences business. You won’t just be mapping processes; you’ll be defining the future of how our Sales and Marketing teams scale. We are seeking a visionary Process Automation Lead to architect and implement frictionless, AI-enhanced experiences for our partner-facing team. You will be the primary driver in enabling our Distribution Partnerships Sales and Marketing teams to 10x their impact. This is a high-autonomy role designed for a strategic leader who can bridge the gap between lean process optimization and cutting-edge AI opportunities. If you are a builder who thrives on dismantling legacy friction and scaling solutions in a fast-paced environment, we want you on our team. Job Location: Remote This role is a remote position in the [country]. Occasional travel to company offices as necessary. Your Impact: - Strategic Process Mapping: Lead discovery sessions to identify and map high-friction points in the employee and customer journey. - AI-Driven Transformation: Translate complex AI and automation concepts—including Generative AI, chatbots, and predictive analysis—into scalable solutions for internal teams. - Next-Gen Workflow Automation: Re-engineer and automate routine tasks to drastically improve resolution speed and accuracy. - Root-Cause Resolution: Identify and eliminate product or process blockers that cause employee or partner friction, ensuring measurable impact on service quality. - Full-Lifecycle Ownership: Oversee the end-to-end implementation of automation projects, ensuring they are scalable, data-validated, and aligned with our global service-solution strategy. What You’ll Bring: - Expertise in Scale: 5+ years of experience in sales or marketing operations with a proven track record of process optimization and automation. - The "Automation Mindset": Deep understanding of Six Sigma methodologies paired with modern AI workflow tooling. - Technical Translation: A natural ability to collaborate with technical teams and external vendors to turn business needs into seamless delivery. - Relentless Collaboration: Strong stakeholder management skills with the ability to influence leadership and execute complex roadmaps. - Customer Obsession: A mindset that puts the partner experience first, advocating for simplicity at every touchpoint. Core Competencies for Success: - Execution at Speed: You are comfortable challenging the status quo, experimenting rapidly, and seeking continuous improvement. - Strategic & Data-Driven: You leverage data to identify opportunities and use an A/B testing mindset to validate solutions. - Articulate Influence: Exceptional communication skills with the ability to translate technical complexity into clear, actionable insights for internal stakeholders. - Industry Experience: Prior experience in a high-growth tech environment is preferred. What We Offer - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses - “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. - Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. - Donation matching. Give back? Give more! We match qualifying charitable donations annually. - Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. - Travel perks. We believe that travel is employee development, so we provide discounts and more. - Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. - Health benefits. We offer great coverage and competitive premiums. - Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-Remote

Detailed Description: - Design, develop, and maintain automated test frameworks for embedded systems, backend services, and operator interfaces (desktop, web, or mobile). - Implement automated regression, integration, and system-level tests for real-time and hardware-integrated software. - Collaborate with developers and hardware engineers to define test strategies for timing-sensitive and safety-critical functionality. - Develop test harnesses and simulation environments to validate software behavior without requiring physical hardware where possible. - Utilize AI development tools to assist in generating test cases, building test scripts, analyzing logs, and identifying defect patterns. - Evaluate AI-generated test artifacts to ensure meaningful coverage, correctness, and reproducibility. - Perform root cause analysis on defects spanning software, hardware interaction, and deployment environments. - Participate in requirements reviews and design discussions to identify quality risks early in the development lifecycle. - Support CI/CD integration by ensuring automated tests are incorporated into build and release pipelines. - Track, document, and communicate defects clearly, including reproduction steps and impact assessment. - Contribute to continuous improvement of quality standards, automation coverage, and testing methodologies. - Support field validation efforts and assist in troubleshooting production issues as required. - Perform other related duties and special projects, as assigned. Job Requirements: - Demonstrated experience designing and maintaining automated test frameworks. - Strong understanding of software testing methodologies including unit, integration, system, regression, and performance testing. - Experience with scripting or programming languages used for test automation (e.g., C#, Python, or similar). - Working knowledge of CI/CD pipelines and integration of automated testing into build systems. - Ability to analyze logs, telemetry, and system behavior to diagnose defects. - Strong verbal and written communication skills, including clear defect documentation and cross-functional collaboration. - Ability to work effectively in a cross-functional, matrixed organization including software, hardware, controls, and operations teams. - Ability to manage multiple initiatives in a fast-paced development environment while maintaining quality standards. - Experience using AI-assisted tools to accelerate test creation, defect analysis, and documentation. - Represent the Company and its values with integrity while maintaining high professional and ethical standards in all interactions. Minimum Qualifications: - Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or related field (or equivalent practical experience). - 3–6 years of experience in QA, test automation, or software quality engineering. - Experience building or maintaining automated test frameworks. - Experience working within Agile development teams. Preferred Qualifications: - Experience testing real-time or hardware-integrated systems. - Familiarity with industrial communication protocols such as CAN bus or Modbus. - Experience building simulation or hardware-in-the-loop (HIL) testing environments. - Exposure to embedded systems or RTOS concepts. - Experience implementing performance or stress testing in distributed systems. - Experience using AI tools for test case generation, log analysis, or anomaly detection. - Prior experience in industrial, automation, or Oil & Gas environments. Additional Details: The QA Automation Engineer must work with an emphasis on individual safety and safety for others, including coworkers and third parties. Software tested may directly control physical equipment; therefore, thorough validation and risk awareness are essential. Work is primarily performed in a climate-controlled office or remote environment, with occasional interaction with hardware systems for integration testing. The employee is regularly required to sit, stand, or use computer equipment for extended periods. Salary Range: $111,800 – 132,500

• Implement Agentic AI and LLM-powered workflows using tools like Tines, AWS Agentcore, AWS Bedrock, Claude Code, etc. • Deploy systems with Infrastructure as Code (IaC) (i.e. Terraform) • Build and maintain automation workflows across key enterprise platforms (i.e. Atlassian, Okta, Google Workspace, Slack, Zoom, knowledge management systems), cybersecurity systems (i.e. SIEM, GRC platforms, Data Security Platforms, etc.), and cloud environments (AWS, GCP). • Build AI-driven chatbots or intelligent agents that automate tasks, support conversational workflows, and integrate with enterprise applications. • Partner with IT, Security, GRC, Procurement, and business teams to automate operational tasks and processes to reduce toil, improve efficiency and enable business. • Develop integrations using REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python). • Follow established automation and AI standards for quality, security, and governance; provide improvements where appropriate. • Troubleshoot, maintain, and optimize existing workflows to improve stability and performance. • Document designs, workflows, configurations, and operational procedures. • Participate in code reviews, technical discussions, and team-based learning to uplift engineering quality and consistency. • Work with various tooling in Security, IT, and Production Engineering