• Support account management activities, including preparation of commercial proposals • Maintain organized client files and documentation • Assist in quoting and bind preparation • Review quotes for discrepancies • Generate replacement cost evaluations and reports as required • Perform administrative tasks such as email management, data entry, and policy checking • Provide project and operational support to the team • Collaborate with team members through regular meetings • Participate in ongoing training and stay updated on industry trends

• Review accounts for credit balances and denials, determine root cause, and take appropriate corrective action (refund, adjustment, rebill, or appeal) • Review and resolve credit balances across all payers, with priority on regulatory accounts (e.g., Medicare credit balance reporting) • Submit timely, accurate appeals and process credit resolutions in alignment with payer and regulatory guidelines (including Medicare credit balance requirements) • Ensure all account activity supports forward movement toward resolution with a one-touch mindset • Maintain thorough, audit-ready documentation and accurate account notes • Meet established productivity (APH) and quality standards while prioritizing high-risk, high-dollar, and timely filing accounts • Collaborate cross-functionally to resolve issues and prevent recurrence • Identify trends and escalate systemic issues, providing feedback for process improvement • Initiate and track refunds, adjustments, and reapplications accurately and timely

• Manage large-scale data analytics client engagements in a global delivery model • Work with clients’ Technology and Program teams to craft the engagement planning and execution roadmap • Work with business executives to understand business requirements and constraints for the success of the program. • Present solutions to technology and business audiences highlighting the robustness of the solution and how it could help generate business value. • Responsible for presentations to senior management and client executives, communicating results to client stakeholders, and developing plans to help operationalize the solutions. • Ideating problem solutions leveraging modern trends in data and analytics solutions and related patterns • Hold discussions on high-level architecture, platforms, and tools fitments for data and analytics solutions • Steer discussions in strategizing and implementing digital and cloud solutions. • Collaborating with business / IT stakeholders and product managers to ideate software

• Manage large-scale data analytics client engagements in a global delivery model • Work with clients’ Technology and Program teams to craft the engagement planning and execution roadmap • Work with business executives to understand business requirements and constraints for the success of the program. • Present solutions to technology and business audiences highlighting the robustness of the solution and how it could help generate business value. • Responsible for presentations to senior management and client executives, communicating results to client stakeholders, and developing plans to help operationalize the solutions. • Ideating problem solutions leveraging modern trends in data and analytics solutions and related patterns • Hold discussions on high-level architecture, platforms, and tools fitments for data and analytics solutions • Steer discussions in strategizing and implementing digital and cloud solutions. • Collaborating with business / IT stakeholders and product managers to ideate software