• Investigates, analyzes, and resolves consumer and commercial billing issues • Documents and reports on billing complaints against the organization • Adjusts customer accounts as necessary

Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com. Summary: ruralMED Management Resources, an Ovation Healthcare partner, seeks a Hospital Outpatient Specialty Coder. This role, under general direction, is responsible for critical access hospital coding; including emergency department, infusions, Critical Access Hospital Specialty Clinic, professional fees, and Rural Health Clinic. They will ensure the timely and accurate coding of medical claims while maximizing reimbursement for services. Duties and Responsibilities: Employee must have the skills, ability and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Specific job duties will vary based upon client assignment. Employee will also abide by ruralMED’s policies as a condition of employment. Charge Entry - Receive and review charge entry data from practice sites - Identify and investigate incomplete or missing charges ​ Coding: - Abstract clinical information; translates medical documentation into diagnoses and procedural codes while utilizing currently accepted coding and classification systems - Sequence codes according to established guidelines - Thorough analysis and interpretation of medical information, medical diagnoses, coding/classification systems, to ensure accuracy for prospective payment system reimbursement Other: - Maintain current knowledge of coding rules and regulations as designated by the AMA, Centers of Medicare and Medicaid Services (CMS) and other payers - Maintain proficient knowledge of EHR, as well as any other systems to perform job duties - Communicate issues to management, including payer, system, or escalated account issues - Identify medical necessity denial trends and provide suggestions for resolution - May perform other billing functions including claim submission, unpaid claims follow-up, denial resolution - Participation in department meetings, in-service programs, and continuing education programs - Convey professional attitude with patients, visitors, physicians, office staff and hospital personnel - Assure confidentiality of patient information, maintaining compliance with policies and procedures - Perform other duties as assigned Work Experience, Education, and Certifications: - High School Diploma or GED - required | Associate Degree - preferred - Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) - required - Three to five years in emergency room coding, infusion coding, specialty clinic procedure coding - preferred | Two years’ experience with formal coding training - considered - Knowledge of medical terminology - required - Critical Access Hospital and/or Rural Health Clinic coding is a plus - Proficient with Microsoft Office - Demonstrated strong verbal and written communication skills - Ability to use multiple client systems and manage competing priorities - Enthusiasm for a remote teamwork environment 100% Remote

• Review and analyze medical records to ensure coding accuracy in a timely fashion • Identify opportunities for improvement in coding models • Understand and apply coding guidelines to assign appropriate codes to diagnoses and procedures as supported by clinical documentation • Participate in ongoing training and professional development to stay current on documentation and coding guidelines • Contribute to process improvement efforts to enhance coding practices and support efficient and effective healthcare delivery

Role Description Healthcare Coding and Consulting Services (HCCS) is a family‑owned, U.S.-based medical coding company currently hiring experienced, certified Pro Clinic coders for fully remote, full‑time positions supporting Orthopedic clinics and Rural Health Clinics (RHC). At HCCS, we are committed to long‑term employment and career stability. We do not offer short‑term, contract, or project‑based work. All team members are direct‑hire W‑2 employees with consistent workloads and full benefits. We also do not offshore any coding services — all HCCS coders are U.S.-based, ensuring strong compliance, communication, and provider support. We intentionally match coders to specialties they are experienced in, allowing them to work confidently and consistently within familiar chart types. Our Coding and Scheduling Managers actively support coders with workflow, quality, and productivity, creating a collaborative environment focused on accuracy and success. Qualifications - Minimum 3 years of Pro Clinic coding experience, including Orthopedics or RHC, depending on role - At least 3 years of recent production coding experience in a high‑volume environment - Active hands‑on coding experience within the last 6 months - Strong E/M leveling and documentation review skills - Active AAPC or AHIMA credential (CPC‑A and CCA certifications are not accepted) - Must reside in the United States Benefits - 401(k) - Medical, dental, and vision insurance - Life insurance - Paid time off - Fully remote work environment