Role Description Estamos buscando 3 desarrolladores para un importante cliente del sector bancario, y realizar una migración de servicios actuales implementados en Amazon Connect a Genesys Cloud que incluye las siguientes tareas: - Migración de IVRs - Migración de servicios inbound y outbound - Migración de servicios de email - Migración de servicios SMS - Migración de servicios de Chat - Adaptación de Reportes El proyecto permite un modelo 100% remoto. Qualifications - Al menos 2 años de experiencia - Conocimientos en: - Genesys Architect - Routing & ACD design - IVR design (DTMF + speech) - Omnichannel CX Requirements - Experiencia previa en proyectos de Contact Center (on-premise o cloud). - Conocimientos de Genesys Cloud Cx y/o otras plataformas como Genesys Engage, Pure Connect, Amazon Connect, Altitude o NICE. - Inglés fluido (oral y escrito). Benefits - Contrato indefinido y jornada completa - 23 días de vacaciones - Formación continua: competencias técnicas, transversales y de idiomas. - Acceso a certificaciones, formaciones de los principales Partners Tecnológicos, plataformas online y ¡mucho más! - Seguro de vida y de accidentes - Posibilidad de acogerte a nuestra retribución flexible (seguro médico, cheques guarderías, transporte, comida y formación) - Acceso a Privilege Club, donde encontrarás descuentos interesantes en las principales marcas - Onboarding personalizado y detallado. - Oficina con espacios reservados al ocio. - Compañerismo y buen ambiente. - Posibilidad de desarrollar tu carrera profesional con nosotros.

THE WORK: Join us in creating innovative solutions that will shape the future! You will build knowledge and support the organization while participating in problem-solving discussions. Your expertise in Cloud Design and Build will be invaluable as we work together to achieve our goals. We are excited to see how your contributions will make a difference in our journey! Ensure production systems are available and operating as defined in Service Level Agreements. Drive incident and outage resolution and communication. Facilitate restoration of service to the production environment. Establish disaster recovery procedures and maintain data retention practices. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Cloud Design and Build. Education requirements are not specified for this opportunity. It is advantageous to have prior experience in relevant related skills. BONUS POINTS IF YOU HAVE: Advanced proficiency in System Architecture. Intermediate proficiency in Network Security. Expert proficiency in Data Management. Master proficiency in Application Development. Intermediate proficiency in User Experience Design. Contractor Conversion of EID: Sagar.k.kumbari RRN: RRN000263 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

• Strong hands on experience with Node.js for scalable backend systems • Advanced CI/CD and DevOps practices • Deep experience with Kafka for designing event driven architectures • Strong data modeling and optimization skills using PostgreSQL, DynamoDB, and MongoDB • Solid experience with AWS services and cloud architecture • Expertise in AWS Lambda and serverless design patterns • API design, performance tuning, and system reliability • Production support, root cause analysis, and escalation handling • Code reviews, mentoring, and technical leadership At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

About the Role TekHQS is looking for a skilled Software Engineer – .NET who is strong in backend development and capable of building scalable, high-performance APIs. The ideal candidate should also have working knowledge of frontend technologies and a strong problem-solving mindset. We are particularly looking for engineers who can think critically, debug efficiently, and leverage AI tools (such as Cursor) to accelerate development and improve productivity. Key Responsibilities - Design, develop, and maintain scalable backend systems using .NET Core / .NET - Build and optimize RESTful APIs for performance and reliability - Work with Entity Framework and SQL Server for efficient data handling - Contribute to microservices-based architectures and distributed systems - Collaborate with frontend developers to integrate APIs with UI components - Debug complex issues, identify root causes, and implement efficient solutions - Review, refine, and improve AI-generated code for production readiness - Participate in code reviews and ensure adherence to coding standards - Work closely with cross-functional teams in an Agile environment Required Skills Backend (Must Have) - Strong experience with C# and .NET Core / .NET - Hands-on experience in building and optimizing REST APIs - Experience with ASP Boilerplate and Entity Framework - Solid understanding of SQL Server (queries, indexing, performance tuning) - Experience with microservices architecture Frontend (Required) - Experience with Next.js or jQuery - Good understanding of JavaScript / TypeScript - Ability to integrate APIs with frontend applications AI / Development Acceleration (Important) - Hands-on experience with Cursor or similar AI coding tools - Ability to write effective prompts for generating and debugging code - Experience reviewing and refining AI-generated output - Exposure to AI agent-based workflows is a plus General Expectations - Strong problem-solving and debugging skills - Ability to identify root causes and propose scalable solutions - Good communication and collaboration skills - Ownership of tasks and accountability for delivery - Ability to work independently in a fast-paced environment Experience Required - 3–5 years of professional experience in software development Work Hours & Availability - Primary Working Hours: Pacific Time (8:00 AM – 5:00 PM) OR Mandatory Overlap: - 9:00 AM – 2:00 PM Pacific Time - Plus minimum 3 hours overlap with Pakistan morning time Candidates must be comfortable working in a distributed team environment across US and Pakistan time zones. This overlap is essential for collaboration, debugging sessions, and handling production issues. Why Join TekHQS - Work on scalable and modern backend systems - Exposure to AI-assisted development workflows - Collaborative and growth-focused engineering culture - Opportunity to work with international teams and clients About TekHQS TekHQS is a global technology and AI-driven solutions company delivering scalable SaaS, Cloud, AI/ML, Blockchain/Web3, DevOps, and enterprise software solutions to startups and enterprise clients worldwide. With a team of 300+ professionals across the USA, UK, UAE, Qatar, Pakistan, and India, we specialize in building high-performance digital products across Logistics, FinTech, Healthcare, and emerging technology sectors. At TekHQS, we foster a culture of innovation, ownership, and continuous growth, empowering our teams to build impactful technology that drives real business transformation.