Reference: TEGR Om Thessloniki: Er du klar til at begynde at skrive dit eget eventyr i det maleriske Grækenland, mens du arbejder for skaberne af det originale og verdensomspændende førende magiske univers med fortryllende kongeriger og tegneserier for alle aldre? Så læs videre! Den græske by Thessaloniki har et pulserende og mangfoldigt natteliv, der henvender sig til en bred vifte af smagsløg. Byen er kendt for sine travle barer, klubber og spillesteder med livemusik. Aristotelous Square og Valaoritou Street er populære områder med en koncentration af barer og klubber, mens Ladadika-kvarteret er kendt for sine livlige tavernaer og restauranter, der forvandles til livlige nattelivssteder om natten. Uanset om du er på udkig efter en afslappet aften på en hyggelig bar eller en aften med dans og fest, har Thessaloniki noget at byde på for enhver smag. Og hvis du hellere vil bo et andet sted i Grækenland, kan du bevæge dig frit rundt, så længe du bliver i Grækenland. *Du skal have et EU-pas for at ansøge* Klik her for at læse mere om at flytte til Grækenland. Vi tilbyder: - Udviklingsmuligheder inden for virksomheden - Flyttepakke (fly, afhentning i lufthavnen, og indkvartering) - Sundhedsforsikring - Få værdifuld erhvervserfaring ved at arbejde med verdens største magiske univers, der er konverteret til en af de førende streamingplatforme. - Præstationsbonusser - Arbejd hjemmefra, fra et hotelværelse eller din egen lejlighed - Ejendomsmægler til at hjælpe dig med at finde bolig Om virksomheden: Vores kunde er en global leder inden for outsourcing og marketing og har nogle af verdens største brands som kunder. Virksomheden har i alt 217.000 ansatte i 74 lande. De tilbyder personlige kundeserviceløsninger, der forbinder dit brand med forskellige målgrupper. De har det største team af interaktionseksperter på markedet - multikulturelle, højt kvalificerede og dybt vidende, med en bred vifte af integrerede omnichannel-løsninger, teknologi og de højeste sikkerhedsstandarder. Om jobbet: Du bliver det første kontaktpunkt mellem kunderne og streamingplatformen, og du kommer derfor til at repræsentere denne magiske virksomhed og være deres venlige, imødekommende og hjælpsomme stemme. Dine ansvarsområder omfatter: - Kommuniker med kunder og svar på deres forespørgsler via e-mail, chat og telefon - Hjælp med at løse problemer med streamingfejl, betalingsproblemer, gendannelse af konti, herunder glemte adgangskoder mm. - Fejlfinding og løsning af kundeproblemer - Hjælp med spørgsmål og opsætning af kundeprodukter - Vejledning i, hvordan man bruger deres service, og guide kunderne til at fikse eventuelle fejlkoder eller kontooplysninger. Dine kvalifikationer: 💭 Du taler dansk på modersmålsniveau og er flydende i engelsk (B2). 🎓 Erfaring er ikke et must, du vil modtage træning. 💻 Du har en god forståelse for og er god til at håndtere computere. 💪🏻 Fremragende problemløsningsevner med evnen til at undersøge og identificere de rigtige oplysninger. 🥇 Du har stærke kommunikations- og forhandlingsevner, og du er serviceorienteret, professionel og grundig. Hvis du har spørgsmål til stillingen, er du velkommen til at sende en e-mail til info@jobsqd.com. Der sidder en medarbejder klar til at hjælpe med at besvare spørgsmål.

Ready to be a Titan? The Senior Site Reliability Engineer will be a key player in managing, optimizing, and ensuring the reliability and scalability of our SQL Server and PostgreSQL databases both in the cloud and on-premises. The ideal candidate will have extensive experience with Azure and AWS platforms, with a strong preference for Azure expertise. You will work closely with our development and operations teams to drive improvements in database performance, automate processes, and implement robust backup and recovery procedures. What you'll do: - Design, implement, and manage SQL Server and PostgreSQL database systems on both cloud (Azure and AWS) and on-premises environments. - Develop and enforce database administration and security standards. - Monitor database performance, implement changes and apply new patches and versions when required. - Automate repetitive DBA tasks using scripting and automation tools. - Ensure high availability and acceptable levels of performance of mission-critical database resources. - Develop strategies for database disaster recovery including setting up RTO (Recovery Time Objective) and RPO (Recovery Point Objective) metrics. - Work with cloud infrastructures, focusing on Infrastructure as Code (IaC) using Terraform, container orchestration with Kubernetes, and Docker. - Implement and manage continuous integration and deployment (CI/CD) systems using tools such as TeamCity, GitHub Actions, and Azure DevOps. - Utilize observability tools (Datadog, ELK stack, Grafana, Prometheus) to monitor systems and databases effectively. - Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement. - Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews. - Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. What you'll need: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - 5+ years of experience as a DBA or SRE, with a focus on SQL Server and PostgreSQL. - Strong experience with Azure and AWS cloud platforms, with a preference for Azure expertise. - Solid understanding of SLI/SLOs and general SRE practices. - Experience with Infrastructure as Code (IaC), preferably Terraform, Kubernetes, and Docker. - Familiarity with GitOps and experience with Flux/Argo CD is a big plus. - Proficiency in CI/CD tools such as TeamCity, GitHub Actions, and Azure DevOps. - Knowledge of observability tools like Datadog, ELK stack, Grafana, and Prometheus. - Strong problem-solving skills and the ability to work under pressure. When you will work: Mon-Fri Flexible (Armenia) Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. - Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc. - Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

• Build and maintain CI/CD pipelines (GitHub Actions / GitLab CI) • Automate infrastructure using Terraform / IaC • Manage cloud environments (AWS, Kubernetes, Docker) • Improve deployment and release processes • Ensure environment consistency across staging and production • Maintain internal developer tooling and platforms • Monitor systems and respond to alerts • Collaborate with engineering teams to improve delivery speed

• Participate in daily scrums • Perform software requirements analysis, risk identification, and risk mitigation • Collaborate across Agile teams • Designs, creates, and maintains databases in a client/server environment • Plan and execute migration of database and associated data from physical/IaaS to virtual AWS instances • Configures database for optimal performance/resilience/replication/reporting/administration and data backup/archiving regime • Designs, implements, and maintains complex databases with respect to SQL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods • Applies knowledge and experience with database technologies, development methodologies, and front-end (e.g., COGNOS)/back-end programming languages (e.g., SQL) • Performs database programming and supports systems design • Contribute to runbooks for maintenance of database dictionaries