Role DescriptionAs a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here. Responsibilities - Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services - Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response - Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms - Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale - Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream - Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level - Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers. Requirements - 5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experience - Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others - Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP - Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream - Experience driving one or more transformational programs related to metrics and observability - Experience with scripting in a higher level language (Python preferred) - Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform - Experience with log analysis and building metrics, alerts and visuals from log data - Strong proficiency in infrastructure-as-code tools, such as Terraform - Strong Proficiency in Config Management tools specifically Ansible Automation Platform and Chef - Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS - Knowledge of LDAP, REST API's and current Auth - Familiarity with GitHub and Git-based workflows - Understanding of RDS databases and network security technologies, such as WAF - Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment - Excellent written and verbal communication skills Preferred Qualifications - Experience managing large-scale multi-cloud or hybrid infrastructure. - Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows. - Familiarity with Kubernetes, Docker, and serverless platforms. - Proven track record improving observability, reliability, and incident response. - Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP). - Experience implementing Zero Trust security and access models.

Role Description We are looking for a Senior or Staff DevOps Engineer with a minimum of 5 years of experience to join our foundations engineering team. This person will be a key player in driving new data and services strategies, critical to delivering on our re-architecture strategy as we scale. - Work with the engineering team to produce highly performant, reliable, and scalable architectures for our largest customers. - Improve the sophistication of our deployment pipelines and build self-serve infrastructure tooling (like Atlantis) to enable other engineering teams to move faster. - Develop isolated deployment capabilities (managed VPCs) for upmarket customers within their hosted ecosystems (AWS, Azure, GCP). - Lead large projects from initial inception to production, participating in roadmapping, architecture, and planning discussions. - Participate in on-call rotation and system maintenance activities. Qualifications - 8 - 10 years of experience in a DevOps or SRE role, and currently in a Staff level role working with Terraform and Kubernetes. - Experience in a startup or growth-stage B2B SaaS company. - Experience as an SRE, DevOps engineer that demonstrated slope and continuity (i.e., without job hopping) during tenure. - Experience designing and deploying highly scalable systems, high-throughput data workloads, production-grade CI/CD. Requirements - Deep experience with Terraform and Kubernetes. - Experience with multiple cloud providers (AWS, GCP, Azure). - Experience with any of the following: - Observability (Prometheus), Redis, Elasticsearch - Experience with self-hosted deployments (managed VPC–style architectures) - High ownership, bias toward action, willing to dig in without heavy process or large support orgs.

• Collaborate on and deploy cloud infrastructure on AWS using infrastructure-as-code (Terraform, Pulumi) that is secure, scalable, and highly available • Actively collaborate with software engineering to define infrastructure, build, release and deployment tooling • Collaborate with information security for requirements and integration with security and compliance tooling • Troubleshoot problems across a wide array of services and function areas • Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems to ensure availability, performance, security, and scalability • Provide recommendations for architecture and process improvements • Help us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

Job Title: Senior DevOps Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Senior DevOps Engineer with FedRAMP What you’ll do Same scope as the DevOps/Platform role above, plus: - Implement/maintain compliance-oriented controls and evidence-friendly operations - Support secure SDLC practices: vulnerability management, image scanning, patching, access controls - Work closely with security/compliance stakeholders to meet FedRAMP-aligned requirements Must-haves - Everything in the DevOps/Platform role, plus: - Experience working in regulated environments (FedRAMP, SOC 2, ISO 27001, HIPAA—any is helpful) - Strong security hygiene: IAM least privilege, secrets, encryption, auditability. Nice to have - Prior FedRAMP program experience (even partial), SSP/control familiarity, audit support - Experience with hardened Kubernetes, network policies, container security tooling The base salary for this position is $92,250 – $144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 04/08/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE