Job Closed

This listing is no longer active.

TEKsystems logo
TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

CRM Coordinator

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 10,001H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

71 days ago

Salary

$30 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

CRM Coordinator

TEKsystems

We are looking for a detail-oriented and data-driven Creator Engagement Marketing Contractor to support our marketing team in executing personalized, cross-channel campaigns and automated lifecycle programs. This role is ideal for someone with hands-on experience in CRM, marketing automation, and multi-channel campaign execution who thrives in a fast-paced, performance-driven environment. Key Responsibilities Email Campaign Execution • Execute personalized email campaigns targeting High-Velocity Events (HVEs), seasonal moments, and lifecycle initiatives • Ensure accurate audience segmentation, content personalization, and timely deployment • Conduct QA checks and troubleshoot campaign issues prior to launch Push Notification Execution • Execute personalized push notification campaigns for HVEs, seasonal moments, and lifecycle initiatives • Collaborate with internal stakeholders to align messaging across channels • Monitor delivery performance and flag anomalies for resolution Automated Journey Creation • Build and launch automated journeys that leverage cross-channel targeting for lifecycle use cases • Design journey logic, entry/exit criteria, and branching conditions to optimize customer experience • Partner with marketing and technical teams to ensure seamless integration and execution Journey Monitoring, Reporting & Optimization • Monitor live journeys to ensure performance and accuracy • Manage regular reporting and post-campaign recaps, surfacing key insights and trends • Identify opportunities for program improvements and implement optimizations to drive better outcomes Required Qualifications • 2+ years of experience in digital marketing, CRM, or marketing automation • Hands-on experience with marketing automation platforms • Proficiency in executing email and push notification campaigns at scale • Strong analytical skills with the ability to interpret campaign data and translate insights into action • Excellent attention to detail and ability to manage multiple campaigns simultaneously • Strong written and verbal communication skills Preferred Qualifications • Experience with cross-channel lifecycle marketing strategies • Familiarity with audience segmentation and personalization best practices • Experience building and managing automated customer journeys • Ability to work independently and manage time effectively in a remote/contract setting • Experience with reporting tools and creating performance recaps for stakeholder Job Type & LocationThis is a Contract position based out of Los Angeles, CA. Pay and BenefitsThe pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Related Job Pages

More Customer Support Jobs

Farmers Insurance logo

Customer Care Representative – Specialty Services, Producer/Agent P&C Required

Farmers Insurance

Diverse innovators, creators, & strategists with a passion for giving back to the community & helping customers in need

Customer Support71 days ago
Full TimeRemoteTeam 10,001+Since 1928H1B Sponsor

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements. • Communicate with customers and agents via multiple channels (phone, chats, emails) while navigating multiple systems and platforms. • Receive and respond to inquiries related to insurance matters. • Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. • Evaluate and interpret policy information within prescribed authority limits. • Document customer interactions and outcomes thoroughly in system. • Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries.

Alabama + 25 moreAll locations: Alabama | Florida | Idaho | Iowa | Kansas | Louisiana | Montana | Nebraska | Nevada | New Mexico | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Michigan | Mississippi | Missouri | South Carolina | South Dakota | Texas | Utah | Vermont | Virginia | West Virginia | Wyoming
$22 - $24 / hour
Job Closed
Somewhere logo

Customer Support Representative

Somewhere

Logistical & physical assistance for non-emergency medical transport

Customer Support71 days ago

Role Description As a Customer Support Representative, you’ll be the primary point of contact for our investors, founders, and fund managers - resolving their questions fast and with care, while working hand-in-hand with the Operations team who actively manage deals on the ground. Your mission will revolve around two main pillars: Key Responsibilities - Ticket Management & CX - You’ll own the full lifecycle of customer support requests: Triage, prioritize, and resolve inbound tickets from investors, founders, and fund managers through our support platform (Front), ensuring fast first-response times and high resolution quality. - Handle a wide range of inquiries - from onboarding questions and KYC status to investment process explanations and account-related issues - with clarity and empathy. - Identify recurring pain points and surface them to the Product and Ops teams to continuously improve the user experience. - Maintain and update support documentation, FAQs, and macros to empower users to self-serve and scale our agentic provider Parahelp. - Collaboration with Operations - You’ll act as the bridge between our users and the Ops team managing live deals: - Work closely with Operations Associates to escalate and resolve complex tickets that require deal-specific or compliance-related input. - Coordinate with the Ops team to communicate deal updates, timelines, and status changes to investors in a clear and timely manner. - Flag anomalies and blockers spotted in the ticket queue that may impact deal execution or investor satisfaction. It’s a high-impact, client-facing freelance role where you’ll interact directly with top-tier European founders and investors from 60+ nationalities — including several billionaires. The challenges - High volume & fast SLAs : investors expect rapid, high-quality responses — especially during active deal periods. - High expectations : top-tier founders and investors with very demanding standards. - Complexity : highly regulated, multi-stakeholder environment requiring a solid grasp of investment processes. - Multitasking : managing a busy ticket queue while staying aligned with multiple Ops counterparts across concurrent deals. Qualifications - 3-4 years in a customer support, CX, or client success role - ideally in fintech, legal tech, or a high-growth startup environment. - Fluent in French and English (written and spoken) - both are used daily with our user base. - Hands-on experience with support tools such as Intercom, Zendesk, Front, or similar platforms. - Exceptional written communication: you write clear, warm, and concise messages - even on complex or sensitive topics. - Deeply empathetic: you genuinely care about the user experience and take pride in leaving every interaction better than you found it. - Autonomous and structured: you manage your own queue, set priorities, and don’t wait to be told what needs attention. - Strong Ops collaborator: comfortable working in tight feedback loops with operations teams — you know when to escalate and how to do it efficiently. - Detail-oriented: meticulous in your follow-ups and documentation, especially in a regulated environment. - Curious about fintech & investing: a basic understanding of investment vehicles, KYC, or SPVs is a strong plus - or a genuine appetite to learn fast.

Remote
$1.5K - $2K / year
Job Closed
Health Routine logo

Kundensupport Mitarbeiterin

Health Routine

Wirkungsvolle Supplements und Gesundheitsprodukte. Durch die Kraft der Natur und moderne Wissenschaft.

Customer Support71 days ago
Full TimeRemoteTeam 11-50Since 2018H1B No Sponsor

• Bearbeitung von Kundenanfragen • Dokumentation von Anfragen im Kundensupport- System • Datenpflege

Germany
€32K - €40K / year
Job Closed
AXA logo

Gestor de red sector auto - CANARIAS

AXA

AXA is a leading provider of wealth management, financial protection, and global insurance services for millions of clients nationwide. A French, multinational

Customer Support71 days ago
Full TimeRemoteTeam 10,001

Gestor de red: clave para optimizar costos, garantizar la calidad y liderar la innovación en nuestra red de proveedores para Canarias (viajes por las islas) y 100% teletrabajo. Lo que harás: - Negociación y gestión de proveedores: Negociar tarifas, gestionar contratos y mantener relaciones para asegurar buenas condiciones y calidad de servicio. - Eficiencia operacional: Optimizar procesos, implementar automatización y mejorar flujos de trabajo. - Mitigación de riesgos: Evaluar y reducir riesgos relacionados con desmantelamiento de proveedores, áreas sin servicio y cumplimiento legal. - Integración tecnológica: Supervisar la incorporación de nuevas tecnologías y soluciones digitales. - Monitoreo y mejora del rendimiento: Seguimiento de KPIs, gestión de quejas y promoción de mejoras continuas. Responsabilidades principales: - Monitorear y controlar la actividad mediante informes periódicos de proveedores. - Colaborar en la implementación de procedimientos con proveedores y colaboradores de Auto Networks. - Supervisar la calidad del servicio en Auto Networks. - Identificar incidentes y áreas de mejora. - Planificar y realizar visitas a proveedores. - Actuar como enlace entre proveedores y el área de redes para resolver incidentes. - Colaborar en la implementación de sistemas automáticos en Auto Networks. - Realizar tareas delegadas según necesidades. - Negociar condiciones (tarifas, volúmenes, zonas). ​Lo que aportarás: - Conocimiento del negocio del área de Automóviles (será un valor añadido). - Licencia de conducir. - Disponibilidad para viajar. - Conocimientos avanzados de Excel (tablas dinámicas, análisis de datos). - Capacidad de resolución de problemas y gestión de conflictos. - Habilidades analíticas. Para aplicar, haz clic en el botón ‘aplicar ahora’, luego necesitarás iniciar sesión o crear un perfil para enviar tu CV. Estamos orgullosos de ser un empleador que brinda igualdad de oportunidades y de realizar un proceso de reclutamiento justo, transparente e inclusivo. Si tienes una condición de salud o discapacidad que requiera un ajuste durante el proceso de aplicación o de reclutamiento, por favor, envía un correo electrónico a AXA Partners Global HR Response - globalhr@partners.axa Quiénes somos: ​Somos AXA Partners: expertos en el diseño y la prestación de soluciones de asistencia y de seguros de vida, de crédito y especializados - en conjunto con y para nuestros socios en todo el mundo. ¿Qué nos diferencia? La experiencia y la pasión de nuestros más de 8500 empleados, y una sólida red de más de 55.000 profesionales en todo el mundo. Gracias a ellos y a nuestra tecnología innovadora en el sector, seguimos evolucionando, adaptándonos y avanzando, ofreciendo soluciones y servicios que garantizan que estemos siempre al lado de las personas, en toda circunstancia. Nuestra pasión es ayudar a los demás. Combinamos la mejor tecnología digital con nuestra calidad humana para buscar constantemente nuevas formas de ofrecer experiencias eficientes y confiables cuando verdaderamente importa. ¡Únete a una empresa que ayuda a proteger los bosques! En AXA Partners, plantamos un árbol por cada nuevo recluta (con un contrato permanente).

Spain
Job Closed