Job Closed
This listing is no longer active.
Senior Operations Manager
Location
China
Posted
77 days ago
Salary
0
Seniority
Lead
Job Description
Senior Operations Manager
ThreeTrader
BUILDING THE BROKER OPERATIONS FUNCTION As the first Operations leader, your initial priority is to establish the broker operations function from the ground up. This includes: – Designing the organisational structure, role definitions, and hiring plan for the broker operations team – Defining core processes across client funds management, compliance operations, reconciliation, and partner management — documenting these as scalable, audit-ready workflows – Selecting and implementing the operational tooling, back-office systems, and reporting infrastructure needed to run a compliant FSA-regulated broker – Establishing the governance framework — internal controls, escalation procedures, SLAs, and risk policies — aligned with FSA requirements – Recruiting and onboarding the initial operations team, setting a culture of accountability, precision, and continuous improvement ONGOING BROKER OPERATIONS RESPONSIBILITIES – Own the end-of-day and month-end reconciliation process against the Settlement team, ensuring accuracy, timeliness, and full discrepancy resolution – Monitor settlement status and liaise with counterparties, custodians, and internal teams to resolve breaks in a controlled and auditable manner – Manage client funds processing, ensuring full compliance with FSA client fund segregation and reporting obligations – Develop and maintain business continuity and incident response plans to protect client assets and platform integrity – Prepare operational infrastructure and documentation in readiness for international regulatory licensing and multi-market expansion BUILDING & LEADING CLIENT SERVICES Alongside broker operations, you will hire and lead the client services team, establishing the standards and systems for client-facing support: – Define the client services model — team structure, roles, SLAs, escalation paths, and quality benchmarks – Lead the team to deliver responsive, high-quality support across onboarding, KYC/AML verification, account management, and ongoing client enquiries – Streamline and document the client onboarding journey, balancing a frictionless client experience with FSA compliance requirements – Select and implement CRM and support tooling to improve query resolution times, team efficiency, and client retention – Create feedback loops between client services, product, and operations to drive continuous service improvement – Build localisation capabilities within the CS team to support international clients as Threetrader enters new markets
Job Requirements
- – Experience: 8+ years in forex brokerage or financial services operations, with experience building and leading teams — ideally in a start-up or high-growth environment
- – Builder mindset: Demonstrated ability to build operational functions from scratch — designing processes, implementing systems, and hiring teams rather than managing inherited structures
- – Domain knowledge: Solid understanding of trade lifecycle, settlement workflows, and reconciliation processes within a forex or multi-asset brokerage
- – Cross-team coordination: Hands-on experience acting as operational liaison between business operations and separate trading/settlement functions — coordinating handoffs and resolving breaks
- – Regulatory: Strong knowledge of FSA regulations, client fund rules, and compliance requirements; familiarity with ASIC, FCA, MAS, or similar frameworks is a plus
- – Systems: Familiarity with MT4/MT5 platforms, back-office trading systems, and CRM tooling
- – Language: Bilingual in Japanese and English — essential for managing teams, regulators, liquidity partners, and international stakeholders
- – Analytical: Data-driven and structured thinker, comfortable building KPI frameworks and operational reporting from scratch
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
• We are seeking a proactive and dynamic Channel Manager to develop our channel network in Southern Europe region. • Permanently in contact with our distributor and reseller network, you will be accountable for orchestrating all of our Channel activities in the region. • As Yubico’s Channel Manager it will be your responsibility to drive revenue via Yubico’s Channel network through effective planning, forecasting and lead-generation activities. • Reporting to the Director of Channel EMEA, you will be a key part of our regional go to market strategy.
• Lead the operational and commercial development of the Global Food Customized Audit sub-unit • Ensure sustainable revenue growth in line with Food Customized Solutions • Implement an efficient and robust operational model for customized audit contracts • Work closely with International Sales & Global Key Account Management • Lead the technical team for Global Food Key Accounts • Manage the performance of global food technical resources • Support the commercial teams with technical guidance • Lead the development of voluntary certification/authorized programs • Develop and maintain strong knowledge of sustainability issues and trends • Identify new revenue streams in food sustainability service development • Establish close working relationships with key stakeholders • Lead a team of 7 direct reports including Global Food Technical Managers and subject matter experts • Represent SGS in key industry working groups and events
Strategic Clinical Quality Manager - Eastern North Carolina
Fresenius Medical CareCreating a future worth living. For patients. Worldwide. Every day.
PURPOSE AND SCOPE: Develops, implements, maintains and evaluates an effective, data-driven, quality assessment and performance improvement program(s) with participation by other members of the interdisciplinary team. Serves as a quality improvement champion and role model by promoting and supporting the use of Continuous Quality Improvement (CQI) principles, methods, and tools to improve processes and patient outcomes at the facility and area levels. Must have effective communications among the interdisciplinary team (IDT) and must produce effective quality assessment and performance improvement activities which positively influence the assigned dialysis clinics clinical quality outcomes. The scope of the clinical quality oversight of the position covers all treatment modalities (e.g. in-center, home hemodialysis and home peritoneal dialysis), and in collaboration with the IDT, is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Facilitates the implementation and integration of the FKC Quality programs and initiatives into the facilities' standard operating procedures through teamwork and collaboration with area and facility clinical, interdisciplinary and operations teams. - Serves as a subject matter expert for clinical quality matters when collaborating with other RNs and members of the Area Quality Team. Identifies clinical quality improvement opportunities in the assigned area to achieve CMS Conditions for Coverage and FMS quality program requirements. - Manages the tactical execution of Quality and other clinical initiatives, interventions and standardized education materials with facility RNs within the assigned area. - Provides general direction, nursing and clinical guidance related to appropriate theoretical perspectives and feedback based upon professional standards and FMCNA guidelines to support facility RNs within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction. - Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Regulatory and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement. - Mentors and trains staff to collect, trend, and analyze data on a day to day basis to monitor the effectiveness of their clinical and operational processes to impact patient centered care resulting in improved patient outcomes and satisfaction and decreased morbidity and mortality. - Utilizes evidenced based and best demonstrated practices to address barriers to quality improvement. This includes promoting the adoption and utilization of Corporate Medical Advisory Board Recommended Algorithms and Standing Orders, clinical pathways and clinical policies and procedures to improve care coordination and care delivery. - Leverages available tools, resources and informatics technology to focus on targeted patient populations. - Applies current knowledge of FMS clinical and administrative policies and procedures, available internal resources, working knowledge of CMS Conditions of Coverage for ESRD facilities, Value Based Payer Programs, knowledge of quality improvement concepts, principles and practices to perform tasks and duties. - Utilizes quality improvement techniques to promote collaboration between facilities and areas to share processes and strategies for success. Mentors and assists facilities in identifying effective practices applicable to their needs, in testing for desired results, and the adoption and implementation of these practices. - Under the direction of Clinical Quality leadership, provides guidance, interpretation and subject matter expertise to clinical and operations teams regarding quality related clinical policies and procedures, clinical standards, quality improvement tools and electronic applications. - Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) documentation and attends QAPI meetings at a frequency determined by Clinical Quality leadership. Collaborates with facility management staff to evaluate the effectiveness of the facility QAPI Program and CQI activities utilizing the following processes. - Reviews completion of facility QAI activities including but not limited to adherence to the QAI calendar, completion of QAI tools and electronic applications - Attends and participates in regional, area, facility and team meetings as appropriate which may include quality team building and staff development and other meetings as appropriate. Collaborates with appropriate management staff as needed to achieve effective inter-disciplinary, intra-disciplinary and clinic relationships. - Identifies risk areas and opportunities for improvement. - Assists with root cause analysis and action plan development and evaluation as needed. - Provides written or verbal recommendations to facility and area management. - Utilizes adult education principles in the execution of education programs and processes that facilitate the implementation and incorporation of the company's quality standards and the practice of Continuous Quality Improvement in facility standard procedures. - Accountable for outstanding customer service to all external and internal customers, including patients, staff, physicians, field management and staff, and payers, including disease management entities. - Develops and maintains exceptional working relationships through effective and timely communication with all customers - Under the direction of Clinical Quality leadership, assists with various projects as assigned. - Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Day to day work includes desk and personal computer work and interaction with facility staff and physicians. - The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. - The position requires travel between assigned facilities and various locations within the community, approx.60-80%. Travel to Regional, Division and Corporate meetings may be required SUPERVISION: - None EDUCATION AND REQUIRED CREDENTIALS: - BSN or Bachelor's Degree in healthcare related field preferred or an equivalent combination of education and experience - Registered Nurse required - Certification in Nephrology Nursing or quality preferred. EXPERIENCE AND SKILLS: - 3+ years dialysis experience required - 3+ years management experience in a clinical leadership role - Strong organizational, critical thinking and customer service skills - Demonstrated leadership competencies and adaptability to changes in priorities - Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities - Strong verbal and written communications skills, - Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. This is a remote office opportunity within the Eastern North Carolina operational area! The individual selected must reside in the Coastal Carolina territory. Travel is required! Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Company Description: Sagetap is a rapidly growing startup changing how enterprise technology executives discover and evaluate software. Our AI-driven platform anonymously connects tech buyers with the industry’s most credible technology vendors, helping them cut through the noise and solve their biggest problems. Backed by investors like NFX Ventures, Uncorrelated Ventures, and Emergent Ventures, we are on a mission to fundamentally change software discovery for senior technology leaders, fostering meaningful connections in a non-sales setting. We’re a tight-knit, fast-moving team that values curiosity, transparency, and impact. If you’re energetic, results-oriented, and excited to work in an early-stage environment, come help us shape the future of technology buying at Sagetap! Job Description: At Sagetap, marketplace strength begins with who enters the network. As Sage Acquisition Manager, you will own the top-of-funnel pipeline and inflow of high-quality executive applicants (“Sages”). Your role is to ensure a consistent, growing stream of qualified technology leaders who meet our acceptance criteria and elevate the credibility of the marketplace. This is not a passive inbound role. It is a precision sourcing and targeting role. You will define acquisition strategy, execute executive outreach, optimize targeting, and continuously refine inflow quality. Your work directly influences the strength, growth rate, and long-term health of the Sagetap network. What You Will Do: Own Sage Sourcing & Top-of-Funnel Pipeline - Build and manage a high-quality pipeline of prospective Sages - Identify and prioritize target executive profiles (CIO, CTO, CISO, VP Security, Head of AI, etc.) - Develop sourcing strategies across LinkedIn and other acquisition channels - Drive consistent, qualified Sage applications Drive Qualified Inflow: - Craft personalized outreach to senior technology leaders - Clearly communicate Sagetap’s value proposition - Ensure applicants meet role, industry, and seniority criteria - Partner with internal stakeholders to refine qualification standards Optimize Targeting & Outreach Performance - Test and iterate messaging to improve response and application rates - Refine ICP targeting based on marketplace needs - Identify and scale effective acquisition channels - Eliminate low-performing tactics quickly Track & Improve Acquisition Performance - Monitor application volume, acceptance rate, and inflow quality - Maintain visibility into sourcing stage by name - Surface pipeline risks early - Continuously improve targeting precision Maintain CRM & Pipeline Accuracy - Ensure clean, accurate CRM tracking - Manage outreach cadence and response tracking - Provide clear reporting on inflow and targeting performance What We’re Looking For: - 3–6 Years of Experience in Growth, Executive Sourcing, Recruiting, or B2B Acquisition: You understand pipeline mechanics and targeting precision. - Executive-Level Outreach Skills: Comfortable crafting personalized messages to senior technology leaders. - Highly Analytical & Metrics-Driven: You track performance closely and iterate based on data. - Pipeline-Oriented Thinker: You understand how top-of-funnel quality impacts long-term marketplace strength. - Persistent & Proactive: You follow up consistently and optimize relentlessly. - Operationally Disciplined: Strong CRM hygiene and structured reporting habits. - Comfortable in Early-Stage Environments: You move quickly, take ownership, and refine strategy in real time. Additional Information: - Remote-Friendly: This role can be performed from anywhere. Our distributed team primarily collaborates across US time zones, so US-based applicants are preferred. - Tools & Collaboration: We use Slack, Zoom, and other platforms to maintain a culture of open communication and collaboration, no matter your location. - Work-Life Balance: Work hard and be flexible and in turn, enjoy a flexible schedule in an environment that values productivity and personal well-being. What you will have at Sagetap: - Early-stage stock options - Competitive salary and 401(k) with company matching - Comprehensive healthcare benefits for employees and qualifying dependents - Flexible work schedule with generous vacation and Holiday policy - Professional development and career growth - Experience building and selling a transformative product - Ability to learn from some of the smartest people in the industry Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.


