• Manage and develop a portfolio of assigned customers within South Moravia and additional regions as needed • Build and maintain long-term, strategic relationships with key clients • Act as the primary point of contact for customers in the assigned territory • Proactively identify customer needs and propose appropriate business solutions • Develop new business opportunities and expand existing accounts • Prepare commercial offers, pricing proposals and contractual documentation • Ensure achievement of assigned sales targets, KPIs, and revenue objectives • Monitor market trends, competitive landscape and customer behavior • Collaborate with internal teams (Marketing, Application Support, Service, Customer Support) • Maintain accurate CRM records and manage customer requests, escalations and complaints • Provide regular reporting and sales forecasts to management

• Engage with internal and external stakeholders to develop and negotiate complex multi-year contracts • Support the design and deployment of scalable and repeatable processes to launch AN customer opportunities globally • Work closely with customers to identify needs and potential solutions • Bring together GE Vernova Hitachi Nuclear Energy (GVH) resources as needed to serve customer • Cultivate customer relationships at all levels of the customer organization • Develop partner relationships where needed to put together total project solutions • Identify and resolve issues as needed • Be responsible for obtaining orders and sales by driving and implementing sales strategy for assigned markets/customers • Contribute to defining and implementing marketing and commercial strategies to increase orders volume, scope and maximize profitability • Keep leadership team up to date on market and strategic account intelligence • Maintain meeting rhythm with executive leadership and GVH leadership with assigned accounts • Develop winning bid strategies for opportunities • Support proposals for respective customer opportunities, providing key customer inputs and strategy to the team, and leading negotiations • Support internal governance processes to obtain necessary management approvals for offers and resulting negotiations • Update and maintain Customer Relationship Management tool (e.g. Salesforce.com) for respective opportunities and represent at various meetings in order to assist management with sales forecasts

• Identify, recruit, and activate strategic channel partners across Human Services program areas to expand market reach and drive revenue growth • Build, manage, and develop the referral partner base, ensuring strong performance and mutual value creation • Design, execute, and continuously improve the partnership strategy, including referral, and technology partners, to support organizational objectives • Develop and launch joint go-to-market initiatives and pipeline campaigns to generate qualified leads and accelerate deal flow • Collaborate with partners on co-marketing, product demonstrations, and joint sales pursuits to maximize partner-influenced revenue • Create and deliver partner enablement resources; lead partner business reviews, training sessions, and ongoing engagement • Implement and scale a structured, tiered partnership program, evolving from a limited set of partners into a robust ecosystem • Regularly assess partner performance, addressing underperformance, and recognizing top partners to maintain program excellence • Build and sustain trusted relationships with partners, aligning their efforts with Northwoods’ strategic priorities • Track and analyze partner participation in deals, measure program impact, and report on key performance metrics to drive accountability and continuous improvement • Monitor and analyze industry trends, legislative changes, RFPs, and competitive activity; deliver actionable insights to inform product strategy and market positioning • Represent Northwoods at industry events and partner forums to strengthen relationships, identify new partnership opportunities, and drive joint pipeline growth • Align partner activities with organizational goals through close collaboration with Sales, Marketing, Product, and Delivery teams • Drive lead generation and support the sales team in closing partner-influenced deals; track and report on partner-driven funnel metrics • Leverage CRM systems to manage partner leads, campaigns, pipeline tracking, and forecasting • Identify and develop outreach strategies for new target customer profiles aligned to Northwoods’ value proposition • Collaborate with internal teams to develop solutions, structure pricing, and create compelling proposals, RFP responses, and sales contracts • Collaborate with Revenue Operations to deliver insights on partnership pipeline health, conversion rates, and forecast accuracy

• Support Account Managers and Account Strategy Directors in managing day-to-day client activities • Coordinate internal project workflows, timelines, and deliverables with project management across creative, digital, and media teams • Ensure timely development and distribution of creative briefs (coordinating with AM and PM) • Maintain client status charts • Run internal client huddles, sharing client status charts • Participate in internal team meetings, take meeting notes, and manage follow-up • Track project status, deadlines, and approvals to ensure work stays on schedule and within scope • Manage routine client communications and respond to requests in a timely, professional manner. Engage AM/ASD as appropriate • Document client communications as appropriate in a Project Management platform (currently WMJ) • Assist with trafficking creative assets, including managing routine internal and client workflow of asset while maintaining accurate project documentation • Proofread materials for accuracy, consistency, and alignment with client input • Responsible for processing returned mail for client direct mailings per agency procedure and maintaining up-to-date client mail lists • Ensures all final creative elements are uploaded to the appropriate folder • Support additional initiatives that provide learning and growth opportunities