• Lead and grow a team of four engineers focused on CI/CD infrastructure • Create a strong culture of operational excellence • Own Mercury's release pipeline end-to-end • Drive the strategy for improving build performance and deployment safety • Partner with other teams to design and deliver systems • Establish and evangelize release engineering best practices • Balance long-term platform investments with day-to-day reliability • Build and maintain tooling for compliance checkpoints • Hire, mentor, and retain top-tier engineers

• Manage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments. • Coordinate and execute deployments of metadata and configurations, including Apex, Lightning components, flows, and integrations, using tools such as Salesforce DX, Copado, Gearset, or similar platforms. • Implement and refine CI/CD pipelines and automated testing approaches for Salesforce to improve release quality, speed, and consistency. • Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs. • Oversee sandbox strategy, including refresh schedules, data seeding, and environment alignment, to support ongoing development, testing, and user acceptance. • Execute data imports, exports, and mass updates using Data Loader and related tools, while maintaining data quality and integrity across environments. • Monitor Salesforce system performance and release health, troubleshoot issues, and drive root cause analysis and remediation for deployment and configuration problems. • Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews.

Overview At ST Engineering iDirect, we’re reshaping the future of global connectivity. As a leader in satellite communications, our groundbreaking technology empowers customers to grow, innovate, and transform their networks. Here, your skills and passion meet our vision and expertise to create something extraordinary. If you're ready to tackle technology’s biggest challenges and redefine how the world connects, the most exciting chapter of your career awaits. With ST Engineering iDirect, the sky isn’t the limit—it’s just the beginning! We are seeking a DevOps Engineer to increase productivity, site/platform reliability of operations, quality, scalability and security through small batch updates, automation, monitoring, Continuous Integration and Continuous Deployment (Continuous Flow). This role enables the engineering delivery teams to accomplish tasks such as infrastructure provisioning and build, bundle, test and deploy, in a self-service model, for both development and production environments. We are looking for a DevOps Engineer who is passionate about automation, reliability, scalability, and accelerating software delivery. In this role, you will partner with engineering teams to streamline infrastructure, improve deployment workflows, and enhance the overall developer experience. Responsibilities - Support teams with self‑service tools for provisioning, building, testing, and deploying applications. - Improve system reliability, security, and scalability using automation and modern DevOps practices. - Maintain and enhance CI/CD pipelines (Jenkins, GitLab CI/CD). - Work across cloud infrastructure (AWS), networking, system administration, and security. - Implement infrastructure‑as‑code and environment automation. - Drive operational excellence through monitoring, logging, and process improvements. Qualifications - Bachelor’s degree in systems, Electrical, Software Engineering, or other technical field. A graduate degree a plus. - 5+ years’ experience in any or several of the following areas: - Software programming - Shell scripting - Network architecture - Infrastructure architecture - System administration - Information security - Additional knowledge or depth of experience in the following areas a plus: - Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment. - Experience building sophisticated and highly automated infrastructure. - Prior success in automating a real-world production environment. - Experience with seamless/automated build scripts used for release management across all environments. - Understanding and experience with code deployment (tagging). - - Strong knowledge of cloud platforms (AWS). - Experience with automation and infrastructure‑as‑code. - Ability to collaborate with engineering teams and improve delivery workflows. - Constantly interested in decreasing time to market, increasing quality, and looking for new/better ways to do things Nice to Have - Hands‑on experience with Ansible for configuration management. - Proficiency with Terraform for infrastructure‑as‑code. - Experience building automated infrastructure and deployment workflows. - Understanding of code deployment strategies, tagging, and release processes. - Knowledge of networking fundamentals (DNS, VPNs, load balancing, firewalls). - Experience with CI/CD tools such as Jenkins and GitLab.

Role Description This role offers the opportunity to play a critical part in scaling and maintaining a high-growth platform used by a global audience. You will be responsible for ensuring system reliability, performance, and security as infrastructure demands continue to expand. Working in a fully remote and highly collaborative environment, you will partner closely with engineering teams to build resilient, scalable systems. This is a hands-on position suited for someone who thrives in fast-paced environments and enjoys solving complex operational challenges. You’ll have a direct impact on uptime, system health, and long-term infrastructure strategy while contributing to automation and continuous improvement initiatives. - Act as a primary responder for incidents and outages, ensuring high availability and rapid resolution of production issues. - Own and continuously improve monitoring, alerting, and logging systems to enhance observability and system health. - Manage and optimize database infrastructure, including MySQL, PostgreSQL, ClickHouse, and Redis. - Maintain and enhance server infrastructure and deployment pipelines for improved efficiency and reliability. - Collaborate with engineering teams to design and implement scalable, fault-tolerant systems. - Contribute to the development of internal SRE tools and automation to streamline operations. Qualifications - 3+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles. - Strong expertise in AWS and Kubernetes, with hands-on experience managing cloud-native systems. - Proven experience handling incident response and maintaining production-grade systems. - Solid background in database operations, performance tuning, and optimization. - Familiarity with observability tools, monitoring frameworks, and logging best practices. - Strong communication skills and ability to work effectively in a remote, asynchronous environment. - Fluent English proficiency (written and spoken). - Bonus: Experience with SOC2 compliance, scaling high-growth platforms, or working with ClickHouse or similar technologies. Benefits - Competitive salary with equity and annual compensation reviews - Fully remote work environment with flexible working conditions - Generous paid time off (35 days annually) and sabbatical opportunities - Comprehensive healthcare coverage or reimbursement options - Parental leave to support family growth - Home office stipend for optimal remote setup - Learning and development budget for continuous skill enhancement - Performance-based bonus opportunities - Company-sponsored global retreats and team offsites