Role Description This role is a hands-on, strategic position managing the full lifecycle of IT projects in the pharmaceutical diagnostics sector. You will oversee planning, execution, and delivery of complex digital solutions that integrate clinical data, streamline diagnostic processes, and ensure regulatory compliance. Working closely with cross-functional teams, including technical, business, QA, and external partners, you will translate technical requirements into actionable project plans and ensure alignment with organizational goals. The role offers autonomy, exposure to cutting-edge IT systems, and the opportunity to make a direct impact on critical healthcare projects. You will operate in a collaborative, remote-friendly environment that encourages professional growth and continuous learning. - Manage end-to-end IT project delivery, from planning and execution to monitoring and closure - Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders - Develop detailed project plans, timelines, and milestones, ensuring tasks are completed on schedule - Monitor budgets, track expenses, and manage resource allocation efficiently - Identify project risks, propose mitigation strategies, and escalate issues as needed - Ensure adherence to quality standards, regulatory requirements, and governance processes - Facilitate communication between technical teams, business stakeholders, and external partners - Provide regular project updates, metrics, and reports to senior management - Support agile practices, including sprint planning, retrospectives, and backlog prioritization where applicable Qualifications - 3+ years of experience managing IT projects, preferably in pharmaceuticals, healthcare, or diagnostics - Strong project management skills in budgeting, resource management, timeline tracking, risk mitigation, and reporting - Solid understanding of IT systems, cloud-based platforms, software development lifecycles, and integration patterns - Hands-on experience with Agile methodologies (Scrum, Kanban) and traditional project management approaches - Excellent communication skills in English, with the ability to engage both technical and non-technical stakeholders - Proven leadership experience coordinating cross-functional teams and multiple stakeholders - Positive, proactive attitude in fast-paced, dynamic environments Benefits - Remote-first work environment with flexibility and trust - Access to training programs, mentorship, and professional development opportunities, including an annual development budget - Private health insurance and wellness perks such as gym subsidies - Collaborative and inclusive company culture with team events and knowledge-sharing sessions - Opportunities to work on high-impact projects in the pharmaceutical diagnostics sector - Supportive environment focused on career growth, continuous learning, and professional recognition

- Define and execute the software project management strategy in alignment with KPI Solutions' growth objectives and client commitments. - Establish and refine project management methodologies, standards, and best practices across all technical software initiatives. - Collaborate with KPI executive leadership to prioritize the project portfolio and allocate resources effectively across concurrent client engagements. - Oversee the full lifecycle of technical software projects, from requirements gathering and design through development, testing, deployment, and post-go-live support. - Manage multiple concurrent projects involving WMS, WES, WCS, SCADA, PLC integration, and software for robotics and automation platforms such as AutoStore, Geek+, Hai Robotics, and other KPI technology partners. - Identify and mitigate project risks, removing roadblocks and escalating issues as needed. - Lead, mentor, and grow a team of technical project managers and coordinators. - Serve as the primary liaison between software engineering, systems integration, controls engineering, sales, and client stakeholders. - Develop and manage software project budgets, forecasts, and resource plans for software project engagements. - Implement and continuously improve project management tools, dashboards, and reporting mechanisms.

• Develop and manage user stories, tickets, and backlog items in coordination with technical teams • Track project progress and ensure adherence to deliverable timelines • Coordinate daily activities across team members to maintain alignment and momentum • Facilitate communication between stakeholders, developers, and leadership • Monitor task completion and proactively identify and mitigate risks or delays • Maintain project documentation, including meeting notes and status reports • Ensure clarity and completeness of requirements and acceptance criteria • Organize and prioritize multiple tasks in a fast-paced environment

Role Description As a Senior Project Manager, you’ll lead complex, enterprise-level client implementations and internal initiatives from concept through delivery. You'll be driving strategic alignment with stakeholders, setting clear expectations, directing cross-functional teams, removing roadblocks, and ensuring successful delivery of high-impact solutions within scope, on time, and with exceptional quality. - Building strong, executive-level client relationships and serving as the strategic point of contact throughout the project lifecycle - Leading discovery and alignment sessions to clarify scope, business outcomes, success metrics, and risks across multiple stakeholders - Translating business objectives into delivery roadmaps, milestones, and measurable outcomes for internal teams - Providing strategic guidance on implementation trade-offs, timelines, resource allocation, and long-term scalability decisions - Overseeing cross-functional collaboration with Project Managers, Business Analysts, Solutions Architects, and Engineering Leads to drive high-quality execution - Identifying delivery risks early, developing mitigation strategies, and making informed decisions to keep projects on track without requiring escalation for routine challenges - Advocating for scalable delivery practices and continuous improvement in processes, communication, and stakeholder engagement - Guiding UAT planning from a delivery and business-readiness perspective, ensuring testing aligns with client outcomes and go-live readiness - Ensuring organizational readiness by supporting development of rollout plans, client training strategies, and long-term adoption success - Leading high-level discussions on data migration readiness, timeline impacts, and cross-team dependencies without engaging in technical execution - Making independent decisions regarding project direction, scope trade-offs, escalation thresholds, and stakeholder alignment, with significant autonomy - Evaluating multiple paths forward, balancing client objectives against delivery constraints, and recommending the best course of action for long-term success - Directly influencing client satisfaction, organizational credibility, and long-term account growth through strong project outcomes Qualifications - Can work business hours PST or EST - Bachelor’s degree or equivalent experience - PMP or ability to obtain PMP within 6 months - Significant project management experience, ideally leading enterprise SaaS, digital transformation, or large-scale implementation projects - Excellent verbal and written communication skills with the ability to interact professionally with both clients and internal teams, including executives - Demonstrated success leading cross-functional teams and managing multiple workstreams - Ability to collaborate with and influence C-level and executive stakeholders - Strong skills in risk management, scope control, financial oversight, and strategic project planning - Proven leadership and mentorship of project teams or junior PMs - Strong problem-solving skills and the ability to work under pressure while maintaining a positive, client-focused attitude - Ability to thrive in a fast-paced, ever-changing environment - Enthusiastic, self-motivated, and adaptable, with a strong desire to take initiative and drive projects forward Requirements - Full-time employment - 5 - 15% national travel; subject to change depending on business needs Benefits - 401k with a generous employer match - Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans - Disability & supplemental insurance - Competitive holidays and paid time off