• Establish a multi-year design roadmap • Partner with Engineering and Product leadership • Set the interaction principles and emotional guidelines • Define and socialize the core design principles • Set the bar for design talent at InStride • Establish the methodologies for user research • Own the design organization’s operational strategy • Partner with Marketing and Growth leadership

• Lead the development of scientific strategy grounded in precision insights, ensuring all communications are anchored in clinical relevance, audience need, and behavioral impact • Drive delivery of highly targeted, insight-driven medical and scientific communications, aligning data, narrative, and channel strategy to maximize influence • Partner with Medical Strategy to formulate clear, differentiated, and actionable recommendations for current and prospective clients • Translate complex scientific and clinical data into focused, decision-relevant insights that shape communication strategies and drive adoption • Provide senior-level scientific oversight across deliverables, ensuring accuracy, depth, and strategic alignment • Continuously integrate therapeutic area evolution, competitive intelligence, and emerging evidence into strategic recommendations • Build and maintain trusted, peer-to-peer relationships with Medical Affairs leaders, positioning yourself as a strategic scientific partner rather than a vendor • Serve as a senior scientific advisor, shaping client thinking across scientific narrative, evidence translation, and engagement strategy • Partner with Client Services to identify and drive organic growth opportunities rooted in unmet client needs • Contribute to new business efforts with strategically differentiated scientific input • Mentor and elevate team members in both scientific rigor and strategic thinking, with an emphasis on insight generation and application • Provide high-quality, actionable feedback that strengthens both content and underlying strategic rationale • Foster a culture of curiosity, accountability, and excellence • Partner cross-functionally with Client Services, Strategy, Data Analytics, Creative, and Project Management to deliver integrated, insight-driven solutions • Ensure all work meets high scientific standards while also achieving strategic and business objectives • Support financial planning, forecasting, and resource allocation across accounts • Collaborate with US Marketing to ensure alignment between medical communications and promotional strategy, while maintaining scientific integrity

Provide leadership of assigned Pods, serving as the strategic orchestrator responsible for driving cross-functional field alignment and operational excellence for Pod performance and success. A “Pod” is a dedicated cross-functional team that is coordinated compliantly and aligned regionally to add value throughout the entire customer engagement journey. This role drives strategic alignment and operational excellence through influence, collaboration, and analytical rigor, ensuring a unified “One Therakos” experience for all customers, current and prospective in designated Pod(s). Qualifications · Bachelor’s degree in life sciences, engineering, or business; advanced degree preferred. · 5-10+ years in biotech/pharma. · Strong analytical skills and proficiency in building and deploying decision-support capabilities. · Proven ability to lead through influence in a matrixed environment. · Experience building and deploying best-in-class customer-facing processes. · Excellent communication and relationship-building skills. Core Competencies · Customer-first mindset · Analytical and strategic thinking · Process excellence · Change leadership · Collaborative leadership without hierarchy · Influence-based decision-making · Cross-functional and cross-regional integration Key Responsibilities · One Therakos Customer Experience o Champion a seamless, customer-first approach across all pods. o Ensure consistent and efficient delivery of Therakos’ value proposition. o Ensures Therakos presents a unified face to the customer. Influence-Based Leadership o Lead through collaboration and influence, not formal authority. o Build strong partnerships within the Pod(s) and with functional leaders to align priorities and resolve challenges. · Analytical Program Oversight o Use data-driven insights to guide decisions on resource allocation, timelines, and risk mitigation. o Develop dashboards and KPIs for Pod performance and customer experience metrics. o Champion creation, deployment and use of enabling technologies including Veeva, Power BI, and related AI tools. Proactive Account Management o Serve as the point of coordination for assigned accounts, proactively identifying risks, removing friction, and ensuring timely follow-through across the Pod. o Establish and maintain an account health operating rhythm (regular touchpoints, open-issue logs, action tracking, and clear owners/dates) to prevent issues from escalating. o Partner with Commercial, Medical, and Service, to triage customer needs early, clarify next steps, and align on expected timelines and communications. o Synthesize customer feedback and operational insights to inform improvements in process, training, tooling, and performance metrics—escalating only when threshold criteria are met. Strategic Integration o Align Pod strategies with corporate goals and priorities. o Drive scenario and account planning for growth and lifecycle management. Operational Excellence o Create and deploy cross-Pod collaboration and continuous improvement processes. o Promote transparency and knowledge and best practice sharing across regions and functions. o Drive Pod planning, execution, reflection and adjustments through advanced understanding of customer needs and best-in-class internal and external capabilities. o Actively identify and dismantle Pod bottlenecks (e.g., recurring technical friction or referral stalls) ensuring accountability for execution across all Pods. o Ensure critical information is shared within and across Pods ensuring compliant communication and documentation. o Implement conflict resolution frameworks to manage Pod friction / ensure unification. - Competitive salary and benefits package. - Opportunities for professional development and career growth. - Collaborative and innovative work environment. Disclaimer: The included statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

• Present Cohesity technology (deep dive) to customer technical leaders/experts and explain how it is applied in various use-cases/scenarios. • Conduct discovery workshops with the customer to identify business objectives, document use cases/requirements, and operational constraints. • Develop high-level architectural alternatives, review with customers, and deliver (written) design plans to meet the customer's needs (especially "at scale") and includes considerations of special phases of the project (e.g. migration, operational cut-over) for Cohesity implementation teams to follow. • Help plan and conduct technical demos and Proof of Concepts (POCs) with the account SE. • Provide technical information for RFPs/RFIs. • Provide technical review for all account team proposals. • Liaison with Product Management and Engineering to represent customer/field requirements and resolve specific issues. • Act as technical point of escalation for all architectural and design decisions.