• Provide high-level administrative support to GTM arm of our business • Manage complex calendars, scheduling, and prioritization across time zones • Coordinate meetings, agendas, and ensure timely execution of action items • Arrange travel, logistics, and internal/external events as needed • Partner with People & Operations Lead on internal processes and company initiatives • Maintain and improve internal documentation (Notion, workflows, resources) • Support cross-functional projects and help ensure follow-through • Act as a central point of coordination across teams

Why Silverton Mortgage: • We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry • We believe in giving back and we do so through The Silverton Foundation • Our strong communication skills drive customer satisfaction • We offer extensive product lines and maintain an in-house loan process that offers a competitive edge • We have fun! Title: Licensed Loan Officer Assistant NMLS License Require Status: Full time, Exempt/Salaried Location: Remote The expected base pay range for this position is from $45,000 to $50,000 plus additional bonus opportunity resulting in an expected total annual compensation of $75,000 to $90,000. The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. Position Summary: The overall responsibilities of this position are to assist in the day-to-day procedures that can assist Mortgage Loan Originators (MLO) to conduct their jobs most efficiently. The Licensed Assistant is responsible for providing ongoing and consistent support to the sales process as well as excellent communication with internal and external customers. Some specific tasks of this position are to: Responsibilities: - Pull daily pipeline reports. - Communicate with consumers after they are approved. - Conduct timely document collection and review. - Order out once file has been turned in to underwriting. - Validate program guidelines and match to all client files. - Assist with marketing activities (mailers, events, etc.). - Database management for both consumers and agents - Communicate effectively with Mortgage Loan Originators and other staff as needed on a timely basis. - Follow Silverton's Safeguard Governance Policy to protect customer non-public personal information. - Adhere to Silverton’s code of zero tolerance for fraud and 100% compliance with the rules and regulators of our industry. - Adhere to Company’s AML program and procedures where indicated. Qualifications: - Required: Fully licensed MLO in good standing - Minimum high school diploma or equivalent - Minimum of 3 years’ experience in the mortgage Industry - Understanding of mortgage industry guidelines and regulations - Working Knowledge of all residential mortgage types offered by Silverton (Fannie, Freddie, FHA, USDA, VA, Renovation and Construction) Skills - Strong detail orientation and highly organized. - Excellent customer service, interpersonal, verbal and written communication skills - Excellent time management, ability to work in a fast-paced environment Technology Skills - Proficient in computer terminal and personal computer operation; Internet Explorer; WebEx; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook - Proficient in Open/Close LOS or similar - Familiarity with AUD (LP, DU, GUS, etc.) Silverton Mortgage is committed to creating an inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - Silverton Mortgage

• Manage and publish monthly staff schedules • Calculate and distribute biweekly tip allocations to ensure timely and accurate payroll. Calculate membership commissions for payroll. • Oversee multiple inboxes, prioritizing urgent tasks and filtering out noise. • Proactively research and schedule B12 pop-up booths and partnership events with local businesses (gyms, spas, etc.). • Use Canva to create professional graphics for monthly specials and internal/external promotions. • Manage and optimize the Booker Marketing Suite for automated client retention and email campaigns. • Measure and report on Lead RN performance metrics. • Run and distribute Member Benefit reports on the 1st and 15th of each month for front desk action.

Job Title: Dental Virtual Assistant – Front Desk & Administrative Support Position Type: Full-time Work Hours: 8:00 AM – 5:00 PM (Eastern Time) Work Days: Monday to Friday Salary: $5 – $6 per hour Job Code: R-PDLP Workplace: Remote Preferred Candidate Location: Philippines About the Client The client is a pediatric dental practice based in Lakeland, Florida, providing dental care for children. The practice handles a high volume of patient calls and relies on accurate insurance verification, clear communication, and dependable front desk support to ensure smooth daily operations. Scope of Work / Responsibilities The Medical Virtual Assistant will serve as a Front Desk Receptionist and Administrative Assistant, acting as the first point of contact for patients and families. The ideal candidate has a strong phone presence, clear and professional patient-facing communication skills, and the ability to follow established workflows while working reliably as part of a long-term remote team. Responsibilities are as follows: - Answer high-volume inbound phone calls and serve as the first point of contact for patients - Verify patient insurance information accurately and efficiently - Route calls appropriately and handle patient inquiries based on their needs - Communicate clearly and professionally with patients, parents, and internal team members - Coordinate with the internal team to ensure calls and requests are handled correctly - Document and manage patient information using practice management systems (Dentrix) - Maintain HIPAA compliance and ensure confidentiality of patient information at all times - Support administrative front desk tasks as needed