Role Description The Sr. TPM - AI Program Manager is responsible for leading the planning, execution, and delivery of complex, cross-functional technology programs as part of the Data Science/AI team. This role requires a strategic thinker with strong technical acumen, excellent communication skills, and a proven ability to manage multiple initiatives simultaneously. This role will work closely with engineering, product, data, and business teams to ensure successful delivery of high-impact programs that align with organizational goals. The role is remote and based anywhere in the United States. - Lead the end-to-end execution of Predictive and Generative AI programs, including intake, refinement, development, testing, and deployment. - Ensure AI solutions are validated for accuracy, quality, compliance, and deliver measurable business value when integrated into production. - Partner with AI/ML scientists, data engineers, analysts, and business stakeholders to align on scope, timelines, and dependencies. - Serve as the central point of coordination for AI delivery efforts, proactively identifying and resolving risks and blockers. - Translate business needs into actionable technical requirements for AI/ML teams. - Support planning and prioritization of AI/ML workstreams, ensuring alignment with Agile practices. - Ensure compliance with HIPAA regulations and requirements. - Demonstrate Company’s Core Competencies and values held within. Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications - Minimum 7 years experience in technical program management, software engineering, or a related technical role. - Must have at least 2 years in GenAI/ML-focused environment. - Experience in healthcare-related AI/ML projects is strongly preferred. - Proven track record of managing complex, cross-functional technical programs from inception to delivery. - Demonstrated experience delivering AI/ML use cases such as predictive modeling, NLP, or LLM-based features. - Familiarity with the AI/ML lifecycle: data preparation, model training, validation, and deployments. - Strong collaboration skills across AI/ML, engineering, and business teams. - Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Master's degree preferred. Requirements - The salary range for this position is $140,000- $150,000. - Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. - This position is also eligible for health insurance, 401k and bonus opportunity. Benefits - Medical (PPO & HDHP), dental and vision coverage - Pre-tax Savings Account (FSA & HSA) - Life & Disability Insurance - Paid Parental Leave - 401(k) company match - Employee Stock Purchase Plan - Generous Paid Time Off -- accrued based on years of service - 10 paid company holidays - Tuition reimbursement - Employee Assistance Program - Sick time benefits -- for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

Pay Grade/Pay Range: Minimum: $56,600 - Midpoint: $73,600 (Salaried E9) Department/Organization: 750202 - Alabama SBDC Network Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Note to Applicants: Position is eligible for remote work subject to University policy. Job Summary: The Business Consulting Program Manager provides technical assistance services. Develops program goals. Oversees business creations, access to capital, business expansion, and job creation. Additional Department Summary: The Business Consulting Program Manager serves as the senior counselor to provide leadership, technical assistance, and training to existing small business owners and aspiring entrepreneurs in response to their specific needs. Maintains an active client referral network and serves as a key small business resource for local economic development, civic, government, and business organizations within a regional territory. Works with a high volume of business owners and entrepreneurs on a weekly and monthly basis to assess needs, understand challenges, and offer solutions for small business start-up and growth. A six-county region in South Alabama working in partnership with the University of South Alabama is the primary service territory for this position. Required Minimum Qualifications: Bachelor's degree and four (4) years of business consulting experience; OR master's degree and two (2) years of business consulting experience. Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions. Skills and Knowledge: Excellent communication skills, interpersonal skills, library research skills and working knowledge of spreadsheet and word processing software. Preferred Qualifications: A Bachelor's Degree in a business related field and at least five (5) years of management experience, OR a Master's degree in a business related field and three (3) years of management experience is preferred. Experience as a small business owner and or business consultant in dealing with the challenges of operating a small business and offering creative solutions in the areas of business planning, marketing, finance, and accounting. Knowledge of or experience with Small Business Administration guaranty lending programs is a plus. Pre-existing relationships or experience with financial institutions and economic development organizations is a plus. MBA preferred. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

• Runs projects and/or programs from inception to launch. • Develop and manage relationships with senior business leaders in the assigned vertical. • Become a trusted technology advisor and solution broker for business partners within the assigned vertical. • Ensures the execution of the program is carried out timely and within budget. • Aligns program objectives and initiatives with the portfolio strategy accounting for any cross-program dependencies. • Establishes consistent communication with stakeholders to understand expectations and business strategy as well as to communicate status of program and related projects. • Provides project and/or program level updates and summaries to executive leadership. • Coordinates with Procurement to develop Requests for Proposals (RFP) for external services and align budget accordingly. • May manage vendor relationship(s) • Partners with Application Development, Infrastructure, Security and/or Data team to align business need with technology road map, customer expectations and to develop execution plans. • Plans for program risk and develops strategies for dealing with potential risks & creating mitigation plans. • Maintains program budget and ensures resources are appropriately allocated. • Assist IT Demand management in identifying the need for project requests and assisting business in articulating business value. • Partner with IT Executive leadership to define vision with business units. • Other duties as assigned.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives: - Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration). - Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences. - Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations. These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch. What you’ll do We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership. In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program. Responsibilities - Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries. - Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices. - Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own. - Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs. - Strong product sense and ability to understand enterprise customer needs - Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment. - Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities - Proven track record of successful program delivery in complex technical environments - Bachelor's degree or equivalent practical experience Preferred qualifications - Background in product management or product operations - Experience with developer platforms, API products, or payment systems