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The business of flying private is complex. Silver Air's mission is to make the journey simple, safe and secure.
Charter Trip Manager
Location
California
Posted
52 days ago
Salary
$65K - $70K / year
Seniority
Senior
Job Description
Charter Trip Manager
Silver Air Private Jets
• Source domestic and international lift via Avinode and established operator networks • Negotiate pricing, ferry positioning, fuel surcharges, overnight costs, and terms • Apply margin discipline to every trip • Escalate or walk away from deals that fall outside commercial or safety standards • Support PJAs with ranked, vetted options that are financially and operationally sound • Evaluate aircraft category suitability and reposition economics • Handle complex itineraries (multi-leg, international, peak demand, recovery sourcing) • Trip support is not administrative. It is proactive operational oversight • A typical day may include: Review aircraft schedule for same-day and next-day departures, Run weather checks for all legs, Confirm aircraft and crew positioning, Verify passenger manifests and final itineraries in JetInsight, Set reminders to call FBOs ~1 hour before departure to confirm aircraft and crew on site, Notify PJAs when trips are fully confirmed and operationally clean • Occasionally assist with catering coordination, ground transportation, and client-specific service requests
Job Requirements
- 3-5 years in charter brokerage, aviation sales, dispatch, trip coordination, or high-pressure inside sales where you've negotiated with vendors and managed tight deadlines
- Proven track record negotiating with charter operators-you've pushed for better rates, walked away from bad deals, and built relationships that last
- Hands-on experience with Avinode and trip management platforms like Jet Insight, FOS, or similar (required)
- Working knowledge of CRM systems (HubSpot preferred) and comfort learning new tech quickly
- You understand margin dynamics and trip economics, you can smell a bad deal from three emails away
- You know when to push for another $2K off and when the juice isn't worth the squeeze
- You're comfortable making high-stakes decisions quickly, even when you don't have perfect information
- You understand how crew duty limits, weather, repositioning, fuel stops, and international considerations affect trip feasibility and cost
- You can assess whether an operator's quote makes operational sense or if they're gaming the numbers
- You know the difference between a Challenger 300 and a Citation X, and why it matters for a 4-passenger LAX-Aspen trip
- You thrive in organized chaos - juggling 15+ active requests, rapid pivots, and constant operator communication energizes you rather than drains you
- You communicate directly and succinctly: PJAs get clear options, operators get clear expectations, leadership gets clear escalations
- You have thick skin and don't take negotiation pushback personally-you're here to get the best deal, not to be everyone's best friend
- You see yourself as part of a revenue engine, not a cost center-your work directly impacts profitability and client experience
Benefits
- Base Salary: $65,000-$70,000 (based on experience)
- Health Benefits: Medical, dental, vision
- Retirement: 401(k) with 5% company match
- PTO: Unlimited PTO + 10 paid holidays
- Professional Development: Annual budget for aviation conferences, training, and certifications
- Perks: Discounted Flight Club membership for personal travel, quarterly team events, casual dress code
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