Wir suchen WIR SUCHEN DICH! Du hast große Pläne? Perfekt – wir auch. Wir sind stets daran interessiert, kompetente Teamplayer kennenzulernen. Bist du ein leidenschaftlicher Customer Success Manager (m/w/d) mit einem guten Verständnis für Kundenangelegenheiten? Begeisterst du dich für E-Coomerce? Dann bewirb dich und werde Teil unseres Teams als Customer Success Manager (m/w/d) in Vollzeit. Die PlentyONE GmbH fördert Chancengleichheit und Vielfalt am Arbeitsplatz und ermutigt alle qualifizierten Personen, sich zu bewerben – unabhängig von Geschlecht, Alter, Herkunft, Religion, sexueller Orientierung oder Behinderung. Deine Aufgaben - Du fungierst als Hauptansprechpartner für die als BoB definierten Schlüsselkunden mit dem Ziel, die Kundenzufriedenheit und -bindung sicherzustellen. Dabei gibst du dem Kunden Empfehlungen und bist für die Umsetzung dieser verantwortlich. - Zur Bewertung und Weiterentwicklung von Produkt und BD, sammelst Du regelmäßig Kundenfeedback zu Produktanforderungen und gibst diese an den Head of Customer Success zur Bewertung weiter. - Eine regelmäßige Überwachung und Berichterstattung über BoB-Kennzahlen sowie die Identifizierung von Möglichkeiten für Kunden Erfolgsgeschichten und Online-Bewertungen, liegen in Deinem Aufgabenbereich. - Du hältst Dich stets über unsere globalen Produktziele, laufenden Betriebspläne sowie über unsere neuen Versionen auf dem Laufenden und baust so ein hohes Maß an Wissen auf, was Du für die Beratung und Umsetzung der bestmöglichen Systemnutzung für den Kunden benötigst. Deine Qualifikationen - Abgeschlossenes Studium oder eine vergleichbare Ausbildung im Bereich Wirtschaft, Marketing oder ähnliches - Mehrjährige Berufserfahrung im Bereich Customer Success Management - Erfahrung mit CRM-Tools und E-Commerce-Software - Erfahrung mit unserer Software PlentyONE sind ein großer Vorteil - Starke kundenorientierte Denkweise sowie ein ausgeprägtes Verständnis von Kundenbetreuungsprozessen - Großes Verständnis für Kundenfeedback und Schmerzpunkte - Kenntnisse von Vertriebs- und Marketingtechniken und -prinzipien - Ausgezeichnete Kommunikations- und Konfliktlösungsfähigkeiten - Du besitzt die Fähigkeit, Chancen, Muster und Ideen zu erkennen und dich in technische Themen einzuarbeiten - Teamorientierung und die Fähigkeit, in einem dynamischen Umfeld zu arbeiten - Du verfügst über sehr gute Deutschkenntnisse in Wort und Schrift sowie über gute Englischkenntnisse. Weitere Sprachkenntnisse, Beispielsweise in Französisch, Italienisch oder Spanisch, sind von Vorteil Benefits Deine Stimme zählt! Deine Ideen für den Erfolg von PlentyONE und unsere Unterstützung, um Dich persönlich zu umsorgen. Remote: - Arbeite deutschlandweit, von wo immer du willst & ein Headquarter in Kassel - Gelebte Work-Life-Balance - Up to date: arbeite mit der neuesten Apple Hardware und Technik - Immer besser: jährliches Weiterbildungsbudget und vielfältige Workshops - Bestens versorgt: Eine Vielzahl an Rabatten in hunderten Onlineshops sowie umfangreiche Sozialleistungen wie Zuschuss zur Kinderbetreuung, monatliche Shopping-Guthabenkarte, Betriebliche Altersvorsorge, Jubiläumsbonus, Empfehlungsbonus - Mit uns fit & mobil: Zuschuss zur Fitnessmitgliedschaft, Deutschlandticket und Bikeleasing - Team-Events sowie legendäre PlentyParties Kontakt

Every role in our company exists to drive measurable impact. We are looking for individuals who take ownership, operate with urgency, and think in terms of results. You will be trusted with responsibility and expected to deliver against clear performance metrics. About the Role We're looking for a Graphic Designer with hands-on experience creating for DTC / eCommerce brands who can concept, design, and iterate on high-performing ad creatives that drive engagement, strengthen our brand, and support marketing growth. Design is one of our most important growth levers, especially across paid social and digital marketing. Right now, design work is fragmented and slows down creative output. This role exists to bring consistency, speed, and quality to our visual production process. As our Graphic Designer, you will develop and produce polished visual assets ready for distribution across multiple platforms, helping the marketing team ship better creative, faster. ⚠️ This Role Is NOT for You If: - Your experience is primarily in print design. - You have not worked with DTC / eCommerce brands or performance-driven creatives - You are not comfortable using AI image generation tools as part of your daily workflow What You'll Be Responsible For - Developing creative concepts and designing ad visuals from brief to final deliverable - Generating and iterating on visuals using AI image generation tools - Adapting and editing existing designs, copy swaps, layout variations, resizes, and format adjustments - Replicating and iterating on existing design styles and creative references - Exporting and formatting design deliverables optimized for different platforms - Maintaining consistent visual quality and brand style across all creative output - Editing and producing AppLovin End Cards optimized for mobile ad performance - Creating and editing GIFs for use across paid social and digital marketing channels - Designing and adapting website images - banners, landing page visuals, and promotional graphics - Designing and iterating on packaging designs in line with brand guidelines and campaign needs - Organizing and managing design project files and asset libraries This Role Does NOT Include - Content strategy or campaign planning - Video editing - Photography or product shooting - Channel performance analytics What Success Looks Like After 30 Days - You understand the company's visual style, brand tone, and ad formats - You can independently concept and produce short-form ad creatives - You are fully integrated into the team's design workflow and AI tooling - Your deliverables are on time and require minimal revisions After 60 Days - You fully own the end-to-end design of assigned creatives - You manage your own asset files and project organization independently - You consistently deliver platform-optimized visuals across formats - You are actively contributing creative ideas, not just executing briefs After 90 Days - Design output speed has increased significantly - Standard ad formats are produced at competitive speed without sacrificing quality - Most designs pass quality control within two revision cycles - Visual output is consistent across all projects - The marketing team has a reliable, proactive creative partner Failure Signals - Consistently missing deadlines - Repeated revisions required for basic execution issues - Inability to match brand style, visual tone, or ad format requirements - Requiring constant direction to complete assigned tasks - Avoiding ownership of problems or blockers - Resistance to using or improving AI-assisted workflows What We're Looking For Experience - 2–5+ years of experience in graphic design for social media, digital marketing, or DTC / eCommerce brands - Proven track record creating high-performing static ad creatives for paid social Skills You already demonstrate: - Strong ability to develop creative concepts for ads and visuals — not just execute briefs - Deep understanding of what makes ad creatives perform on social media - Ability to replicate and iterate on existing design styles and references - Fast, efficient workflow without compromising visual quality - Strong attention to detail across typography, layout, and composition - Awareness of current design and advertising trends - Ability to create or adapt packaging designs - Experience with eCommerce or DTC brands specifically Tools You should already be comfortable using: - AI image generation: Midjourney, Nanobanana or equivalent - including advanced prompting - Adobe Photoshop - for compositing, retouching, and final adjustments - Adobe Aftereffects - Adobe Illustrator - for vector work and layout - Canva Ownership & Collaboration In this role, you will own: - Creative concepting and design execution end-to-end - Exporting and formatting deliverables for different platforms - Managing your design project files and asset organization - Maintaining visual consistency across all creative output You will primarily collaborate with: - Director of Ops - Marketing Project Manager - Creative Strategists Soft Skills We Value - High reliability — you meet deadlines and flag blockers early - Proactive communication — you don't go quiet when things get difficult - Strong ownership mindset — you treat the work as your own - Openness to suggesting and implementing AI workflow improvements Working Conditions - Schedule: Monday–Friday, 8am–5pm (GMT+4) - Location: Remote - Employment Type: Full-time - Contract: Independent contractor agreement Application Requirements To apply, you must include: - A portfolio and work samples demonstrating your DTC / eCommerce design work (paid ads, social ads, etc.) - Examples of AI-generated visuals or AI-assisted creative work - Completion of the required test task Our Hiring Process We run a structured, performance-focused hiring process designed to assess real capability and mutual fit. You can expect: - Clear communication throughout - Practical discussions about real scenarios - Transparent expectations - A focus on measurable impact We encourage thoughtful applications. If this role aligns with your strengths and ambitions, we look forward to reviewing your application.

This is a remote position. The Shopify Performance Manager will oversee the creation, management, and optimization of our Shopify store, focusing on improving user experience and boosting conversions. Responsibilities include managing product listings, third-party integrations, and website performance, as well as implementing marketing strategies and analyzing store data for growth. You will collaborate with design teams to ensure a seamless and visually appealing storefront while driving profitability through data-driven decisions. About My Amazon Guy My Amazon Guy is a growing digital marketing agency with over 400 employees and clients! We are engaging, rewarding, and innovative. Our company aims to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of. Responsibilities - Manage and update the Shopify store, ensuring products, collections, and integrations are accurate and functional. - Troubleshoot technical issues and work with developers as needed. - Optimize site performance, speed, mobile responsiveness, and checkout flow to improve conversions. - Run A/B testing to identify weaknesses and enhance usability. - Handle product listings, descriptions, pricing, and real-time inventory management. - Develop and execute eCommerce marketing strategies (SEO, PPC, email, social media, and sales channels). - Monitor store performance using Shopify and Google Analytics; create reports and recommend improvements. - Enhance branding, storefront design, and merchandising in collaboration with marketing and design teams. Requirements - Proven experience managing a Shopify store, including product listings, inventory, and performance optimization. - Knowledge of eCommerce marketing strategies (SEO, PPC, email, social media). - Strong understanding of Shopify apps, plugins, and integrations. - Experience with website troubleshooting and coordination with developers. - Proficient in Google Analytics, Shopify analytics, and other performance tracking tools. - Basic coding skills (HTML, CSS, Liquid) to implement simple customizations. - Creative mindset with experience in visual merchandising and branding. - Excellent problem-solving and analytical skills. - Strong communication and organizational skills. - Ability to work independently and manage multiple tasks effectively. - A dual Monitor setup is required (at least 8GB of RAM) - Must have at least 25 MBPS internet speed Benefits - 40 hours a week, 8 hours a day - Competitive salary base - Permanent WFH setup - Unlimited FREE access to MAG School courses and SOP Library! - Work schedule is in EST (Monday-Friday only) - Opportunities for professional development and career advancement

• Catalog Management: Efficiently list and launch new products across Amazon, Wayfair, Walmart, and our Shopify storefront. • Listing Enrichment: Audit and optimize existing listings. This includes improving SEO (titles/keywords), enhancing product descriptions, and ensuring high-quality imagery/A+ content is correctly deployed. • Platform Troubleshooting: Serve as the primary point of contact for marketplace issues. You must proactively open, track, and resolve cases with Seller Support regarding listing suppressions, categorization errors, or account health flags. • Shopify Integration: Ensure product data remains consistent between our Shopify backend and third-party marketplaces. • Inventory & Pricing Updates: Monitor and update listing status to ensure accuracy across all active channels.