Job Title: Benefits Verification and Auth Specialist Company Overview: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology. We're tackling some of the healthcare industry’s most persistent problems with a team of exceptionally talented individuals passionate about creating a positive impact. At Prompt, we don’t just digitize healthcare—we transform it. From improving patient care to reducing environmental waste, our work supports better outcomes at scale. Why work for Prompt? - BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time. - Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists. - Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work). - Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :) Position Summary The BV&A Specialist is responsible for verifying patient insurance eligibility and benefits, obtaining necessary authorizations, and communicating requirements to providers. This role is essential to ensuring a smooth revenue cycle, preventing claim denials, and enhancing the overall patient financial journey. Key Responsibilities - Verify patient insurance coverage, eligibility, and benefits prior to services. - Determine patient responsibility for copays, deductibles, and coinsurance. - Obtain required prior authorizations from payers for services, procedures, or medications. - Document benefit verification and authorization details accurately in the system. - Collaborate with scheduling, billing, and AR teams to ensure accurate workflows. - Communicate clearly, providers, and payers regarding authorization status. - Monitor and track pending authorizations; follow up to prevent delays. - Identify trends in benefit issues or authorization delays and escalate as needed. - Support denial prevention efforts by ensuring all payer requirements are met upfront. Minimum Requirements - High school diploma or equivalent (Associate or Bachelor’s degree preferred). - 1–2 years of experience in benefit verification, medical insurance, or prior authorization. - Strong knowledge of commercial and government payers, insurance policies, and healthcare terminology. - Excellent attention to detail and organizational skills. - Strong communication skills with ability to work across patients, providers, and payers. - Experience with RCM systems and EMRs - Familiarity with payer authorization portals and workflows. - Knowledge of denial management and insurance appeal processes. Perks - What you can expect: - Competitive salaries - Remote/hybrid environment - Potential equity compensation for outstanding performance - Flexible PTO - Company-wide sponsored lunches - Company paid disability and life insurance benefits - Company paid family and medical leave - Medical, dental, and vision insurance benefits - Discounted pet insurance - FSA/DCA and commuter benefits - 401k - Complimentary subscription to digital fitness classes and wellness content - Recovery suite at HQ – includes a cold plunge, sauna, and shower Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department. Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees. Prompt Therapy Solutions, Inc is an E-Verify Employer.

We are currently hiring for our next call center class that will start Monday, June 1st, 2026. The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. How you will spend your time: - Interact with customers over the phone by accessing multiple systems in order to answer a variety bank related questions, provide information, resolve problems and cross sell appropriate products. - Continue learning and maintaining skills through classroom training, self-paced online learning and the review of regular department communications. - Performance will be measured based on call quality, talk time, cross sale success rate and demonstration of target competencies with monthly incentive opportunity. - Other duties as assigned. We’re excited to talk with you if you have: - High School Diploma or equivalent - Proficient in the English language - 1-2 years customer service or similar work experience - MUST be able to work during the hours of M-F 7am-8pm CT and Saturdays 8am-5pm CT - Knowledge of basic banking products including checking, debit, and credit card accounts - Ability to interact with and manage multiple computer systems to access client information. - Basic understanding of privacy regulations and the need to authenticate customers prior to discussing account information. - Demonstrates the ability to learn and pass assessments/training certificates. - Demonstrates pleasant phone and interaction skills with customers. Target pay: $19/hr Compensation Range: $25,640.00 - $49,440.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

• Prepare and submit accurate Medicare, Medicaid, and Commercial insurance claims through H ome C are H ome B ase (HCHB) and Waystar billing platforms. • Ensure compliance with Patient-Drive Groupings Model ( PDGM ) billing rules and payer-specific guidelines. • Monitor, review, and follow up on claims, including aging accounts receivable, denied or rejected claims. • Resubmit overdue accounts and escalate seriously overdue accounts to collections when necessary. • Collaborate with cross-functional teams including Intake, Authorization, Clinical, Operations Support Office ( OSO ), and regional staff to ensure billing accuracy and resolve any discrepancies. • Respond to billing inquiries from internal and external stakeholders. • Participate in A ccounts Receivable (AR) and Billing Accountability Meetings (BAM). • Prepare and review relevant reports such as billing summaries, bad debt , and outstanding AR to ensure accuracy and completeness. • Assist with audits and provide documentation as needed. • Other duties as assigned related to billing and revenue cycle operations.

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 43,500 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER® The Job: As a Trades Specialist, you’ll be part of our Commercial Construction field sales team as a field based employee in your assigned territory of Atlanta, GA. You’ll get to: - Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base - Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities - Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers - Partner with Channel Marketing to implement and coordinate marketing initiatives - Maintain and use SalesForce.com as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities The Person: You always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have: - Bachelor’s degree in Business Management, Marketing, or related fields preferred. Relevant construction field experience could be a substitute for higher education - 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record delivering results and experience selling to high-level executives, C-Suite, and jobsite directors preferred - Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills - Ability to meld empathy with determination to achieve outstanding results - Valid Driver's License and physical ability to travel up to 50% within territory assignment - Proficient in Microsoft applications; Excel, PowerPoint, Word, Outlook The Details: You’ll receive a competitive salary and a great benefits plan: - Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. - Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: - Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. - Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. - Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. - Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! #LI-ZN #LI-Remote All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)