• Assist with medical reviews of current underwriting cases • Review older underwriting and claims files when needed to support ongoing IDI underwriting policy research projects • Medical guideline authorship, drafting, updating and driving change across underwriting • Review medical literature to remain up to date on current medical best practices • Collaborate cross functionally with underwriting leadership, claims, legal/compliance, data, etc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The PC Broker/Underwriter will be responsible for growing the book of business for ISC’s newly established Wholesale Broking Division in the West Coast. They will do this by providing strong technical expertise and administrative services relevant to account placement and client service activities specific to the small market with a heavy focus on casualty and construction accounts. - Communicates with retail agency personnel and underwriters to ensure accurate account information. - Will prepare and handle existing renewal accounts. - Solicit new business from retail clients. - Assist with inputting and updating current client information in all required systems. - Manage up to 40 accounts a week, ranging from $2,500 up to $100k in premium. - Prepare market submissions and quote cover letters to Agents. Reviews policies and other documents received for accuracy. - May help to fulfill assigned account transactions, internal processing and necessary document preparation, e.g., endorsements, change forms, invoices, etc. - Engage and negotiate with various carrier relationships, existing carrier relationships welcomed. - Resolves invoicing issues with Premium Accounting. - Communicates with Premium Accounting regarding notices of cancellation. - Helps to ensure claim notifications are sent to the claims department. - Perform basic office duties; filing/copying/printing documents/maintaining files. - Other relevant duties as assigned. Qualifications - 7+ years of relevant experience in a commercial insurance brokerage or production underwriting environment specific to casualty offerings. - Bachelor's degree or higher preferred. - Wholesale or retail agency/brokerage experience required. - Must be able to pass state exam and obtain insurance license, if not currently licensed. Open to any state. - Demonstrated understanding of insurance products and services. - Ability to manage workload with minimal supervision in a fully remote setting. - Strong external communication with markets and internally with team members. Sense of urgency and availability for team communication is essential. - Critical attention to details. - Proficiency in Microsoft Office. Requirements - Must be legally authorized to work in the United States. - ISC participates in the Federal E-Verify program. Benefits - Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows. - Professional development opportunities. - Owner Referral Program. - Work from home reimbursement for remote/hybrid roles. - Canary emergency financial assistance program. - Comprehensive medical, dental, vision. - Life/AD&D Insurance. - Confidential, Employee Assistance Program. - Health Savings Account, includes company contribution. - Short-term disability. - Voluntary benefits - supplemental accident, critical illness, hospital insurance. - Employee discounts. - 401(k) Plan with company match contribution. - Addition Wealth Financial Wellness Program. - Various Time Off Programs. - 11 company paid holidays.

• Complete wing-to-wing underwriting decision: Starting with review of upfront underwriting data and tools • Handle additional underwriting requirements by determining value, ordering, and reviewing to perform risk selection • Finalizing cases • Data enter medical history and use system workbenches to process and decision cases • Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards.

• Direct and manage the operations of an Underwriting unit through the recruitment, selection, training, development, motivation, and salary administration of underwriter staff. • Oversee/coordinate division workflow and manage Underwriting projects, customer service initiatives, work efforts and risk analysis of underwriters. • Participate, coordinate, or independently lead complex projects to include major system and process improvement initiatives in the Underwriting Department. • Serve as communication liaison/resource, providing technical problem resolution with field management, agents, company management, other companies, and insurance departments regarding underwriting concerns and issues. • Develop, implement, and monitor customer service standards for agency-level staff. • Plan, direct, and coordinate the activities of an Underwriting unit - maintaining departmental service standards and objectives with favorable mortality experience and persistence at the lowest possible net cost. • Supervise and direct the work activities and risk analysis of underwriters. • Perform all aspects of performance management and career development through goal setting, ongoing assessment, and coaching. • Responsible for the development of underwriters through the referral process, individual instruction, case audits, and classroom instruction. • Develop, implement, and monitor customer service standards for the Field Force. • Initiate communication to address and resolve technical problems with field management. • Recommend and implement improved service strategies/standards to address work efficiencies.