With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. Key Responsibilities: - 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met. - 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process - 25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests. Direct Manager/Direct Reports: - This position reports to Supervisor - This position has 12 direct reports. Travel Requirements: - Typically requires overnight travel 5% to 20% of the time. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Working knowledge of Microsoft Office Suite - Working knowledge of presentation software (e.g., Microsoft PowerPoint) - Demonstrated ability to collaborate and work effectively with cross-functional teams - Demonstrated project management skills - Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers - Excellent written and verbal communication skills - Previous customer service or retail sales experience; home improvement trades specific - Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external - In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: - No additional education Minimum Years of Work Experience: - 1 Preferred Years of Work Experience: - 2 Minimum Leadership Experience: - None Preferred Leadership Experience: - 1 Certifications: - None Competencies: - Action Oriented - Business Insights - Collaborates - Communicates Effectively - Customer Focus - Drives Results For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $24 - $26

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job Description Schedule: Sunday - Thursday 12PM - 8:30PM EST ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. - Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information. - Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requests - Contacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction. - Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.) - Has general knowledge of facilities, technician capabilities, and knowledge of equipment used. - Provides daily transitions to team and Management to include unresolved issues, main events and quality programs - Tracks and assists in resolution of customer issues and follow-up. - May be asked to perform random completed WO surveys to provide management with customer satisfaction report. - Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer. - Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic. Other duties assigned by Supervisor or Senior Leadership. REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience): - High School diploma or equivalency. - Experience in a maintenance environment and has an understanding of how it functions. - Ability to speak, read, and write English fluently. - Customer service experience in a contract service industry - Strong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems. - Pleasant and personable and patient disposition - Excellent organizational skills - Ability to remain calm and courteous when handling difficult calls and requests. - Ability to apply sound judgment and decision-making skills in dealing with a variety of issues. - Able to accurately enter data into a database. - This individual should be self-motivated, stress and pressure resistant, as well as a quick learner. - Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties. - Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required. - Willingness to perform all assigned tasks within their ability. - Proficient with Office 365, Excel, ETC REMOTE WORK REQUIREMENTS - High-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow. - Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information. - Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection. - The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity. - To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss. WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS: The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment. Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $17.00 - $19.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

• Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team. • Provides support to branch operations by performing administrative duties and providing a high level of customer support related to accurate and timely title production • Understands how own team integrates with related teams to accomplish objectives • Impacts the quality, timeliness and effectiveness of the team through own work • Communicates and explains complex information, including interdependencies within the team and others • Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency

Facility: CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1672 PAS Financial Clearance Enterprise Scheduled Weekly Hours: 40 Hours: 9:00 AM - 6:00 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: - Named one of Modern Healthcare’s Best Places to work five times. - Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. - Acknowledged by Forbes as one of the Best Employers for New Grads. - Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits - Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) - For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: A Pre Service Specialist works in a fast paced call center environment. They receive incoming and make outgoing phone calls while serving as a liaison between patients, payers, and other health care team members. The Pre Service Specialist II is responsible for order management as well as verifying patient demographics, insurance information, medical necessity and pre-authorization requirements. Calculates patient estimates based on the service scheduled, contracted plan and reimbursement allowances, benefits and out of pocket thresholds. The Pre-service specialist II may also assist in rescheduling patient appointments when required. May perform a preliminary Financial Assistance screening to determine eligibility for assistance programs, facilitate applications and schedule appointments with the Financial Navigation Team.Education: ▪ Required: High School Diploma or equivalent Experience: ▪ Preferred: 1 year pre-registration, scheduling, financial counseling or equivalent education/experience Skills: • Excellent customer service and interpersonal skills • Knowledge of medical terminology or CPT or procedure codes • Strong computer and relevant application use skills • Ability to multi-task in a fast paced environment • Ability to effectively adapt and respond to urgent needs and requests • Demonstrates initiative and self-motivation • Demonstrates understanding and consistent practice of need for privacy and confidentiality Licensure/Certification/Registration: • Preferred: CHAA or CRCR