Ciklum is looking for a Senior Business Analyst to join our team full-time in Ukraine. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Business Analyst, become a part of a cross-functional development team working for one of our clients. We’re building a cutting-edge, cross-platform mobile application designed to provide users with a seamless and intuitive digital experience. We are focused on building a robust and highly performant solution that will empower users with convenient access to essential services and information directly from their mobile devices. Responsibilities: - Ensure stakeholders' engagement and effective collaboration - Plan, estimate, and perform Business Analysis activities within all SDLC stages - Define business needs and objectives - Define the most applicable elicitation approach and use appropriate techniques, and ensure effective usage of techniques - Work with all requirements types throughout the whole lifecycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project - Model requirements by using the most applicable notation according to the project needs - Define Information Architecture for project documentation within the project - Define or contribute to the solution roadmap definition - Define and manage the solution scope to avoid scope creep - Manage the backlog: from the definition of ''how'' to its execution, perform backlog prioritization and refinement - Define the Change management procedure - Collaborate closely with the development team - Ensure requirements quality on the project - Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness - Define Business Analysis approaches and processes from scratch, and implement ongoing improvements to the existing ones - Partner closely with Product Managers, Product Designers, and User Researchers to co- create user-centred solutions - Demonstrate strong competencies in customer journey mapping and value proposition alignment to deliver coherent, high-impact product experiences Requirements: We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! - Experience in Pre-sales, Discovery phases: having ownership of BA tasks - Proven ability to work with different groups of stakeholders, along with experience in setting up a stakeholder management approach - Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) - Vast experience in setting up requirements lifecycle management - High proficiency in requirements documentation, its structure definition, and templates creation - Experience in selecting, configuring, and applying AI-powered tools to accelerate BA deliverables without compromising quality - Readiness to continuously explore emerging AI capabilities and embed them into BA workflows to shorten analysis cycles, improve clarity, and enhance traceability across the delivery lifecycle - Solid experience in UML and BPMN modeling (and ability to adjust modeling approach according to the project context) - Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) - Expertise in product scope management and backlog management - Solid knowledge of Business Analysis techniques and best practices - Experienced and flexible Agile practitioner focused on delivering value - Communication is a key. You speak and write in English fluently or at least at an upper- intermediate level - Able to express ideas, thoughts, and questions simply, concisely, and in a structured way - Accountable for the own scope of work and follow the ''said and done'' principle - Eager to learn and grow: curious, keen on constant self-development - Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions - Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable: - Financial industry experience, banking and payments preferred - Technical knowledge and skills: - Solid knowledge of major architectural types - Practical experience in working with main database types and writing queries What`s in it for you? - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.