• Own renewal and expansion targets across a defined enterprise portfolio • Identify expansion signals through usage, ROI, and business change events • Lead strategic conversations with VP and C-level stakeholders • Define and track precise account health metrics • Tie product capabilities directly to measurable customer objectives • Partner with Product, Engineering, and Operations to remove blockers

• Drive Software Adoption & Implementation • Guide customers through a structured onboarding process • Analyze a customer’s current state • Translate analysis into a clear and actionable customer plan • Help refine internal processes and ways of working • Foster a culture of high performance

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practicing below for greater then 4years: - Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. - Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. - Craft custom solutions: Design personalized configurations and automations to optimize client workflows. - Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. - Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. - Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. - Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: - A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. - A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. - An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. - A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: - Top-tier pay: We believe in fair compensation and offer industry-leading salaries. - Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. - Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. - Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). - Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. - Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team! #ZohoPartner #CRMImplementation #BusinessAutomation #ITConsulting #DigitalTransformation #CloudSolutions ​

We are looking for a Senior CRM Manager who will be responsible for developing CRM streams for Mining, GoMining Academy, and Miner Wars, as well as supporting the development of onboarding. The key goal of the role is to grow CRM channel revenue within the assigned streams. This is an independent role for a specialist with strong analytical thinking, capable of making decisions and taking ownership of results Responsibilities - Develop and optimize CRM scenarios within the assigned streams. - Design omnichannel flows (email, push, in-app). - Develop, prioritize, and launch data-driven hypotheses. - Run A/B tests with control groups and analyze their impact on key metrics. - Segment users based on behavioral events and attributes. - Define requirements for events and attributes in collaboration with the product team. - Write communication copy; perform email HTML setup when needed. - Delegate tasks and ensure quality of execution. - Drive CRM channel revenue growth within the assigned scope.