Resourcify

• Drive Software Adoption & Implementation • Guide customers through a structured onboarding process • Analyze a customer’s current state • Translate analysis into a clear and actionable customer plan • Help refine internal processes and ways of working • Foster a culture of high performance

• Drive Software Adoption & Implementation • Guide customers through a structured onboarding process to ensure they understand and use our software successfully • Teach and train users in hands-on sessions to ensure everyone from site managers to executives knows how to use our tools • Proactively engage with users to uncover friction points and ensure the software solves their daily problems • Analyze a customer’s current state to 'paint the picture' of their two-year journey from basic operations to a fully circular model • Identify how our software and different features could guide customers through this journey at each stage to ensure customer growth over time • Masterfully guide customers through this plan to enable transitions from 'managing waste' to 'closing loops' by proving the ROI of each new phase • Bridge the gap to product by translating real-world customer friction and 'on-the-ground' challenges into actionable feedback for our Product and AI teams

• Ensure customers’ recycling programs run reliably and consistently • Own program integrity and execution quality • Act as the central coordination point between stakeholders • Monitor program KPIs and proactively identify opportunities